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Clover POS vs Helcim POS

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Pros
  • Customization options
  • Scalability
  • Payment flexibility
  • Versatility
Pros
  • Extremely secure
  • Versatile API integrations
Cons
  • Some of the hardware is an add-on
  • Contractual commitments
Cons
  • Limited third-party integrations
  • Restricted POS hardware options
  • Unsuitable for low-volume merchants
Summary

Clover POS is a dynamic player in the point-of-sale industry. Founded with the vision of simplifying business transactions, Clover has evolved into a powerhouse under the umbrella of Fiserv. Headquartered in the pulse of innovation, Clover's journey began with the goal of providing user-friendly, customizable solutions for businesses of all sizes. Operating seamlessly from its headquarters, the company's commitment to innovation shines through their diverse range of hardware, including the portable Clover Go and the robust Clover Station. Clover POS stands out with their intuitive interface and scalable software and hardware plans designed to meet the unique needs of businesses as they grow. From payment flexibility that embraces various transaction methods to robust inventory management and analytics tools, Clover empowers businesses to thrive. Customers revel in the versatility and adaptability of Clover, praising their commitment to innovation and user-centric design. With many positive customer experiences, the company's credentials for enhancing the operational efficiency of diverse businesses are well-established. Come with us through Clover POS's rich features, innovative solutions, and the transformative experiences they bring to businesses. Discover how this industry leader is shaping the future of point-of-sale systems, leaving businesses equipped and eager for the next level of success.

Summary

Headquartered in Calgary, Alberta, Canada, Helcim has cemented their position as a leading provider in the payment processing industry since their establishment in 2006. Highlighting services for SMBs, Helcim boasts a comprehensive suite of features designed to empower businesses in the digital economy. Their innovative hardware options seamlessly integrate with various devices, facilitating intelligent reporting and real-time inventory synchronization. Moreover, Helcim's commitment to security and compliance is evident through their Level 1 PCI-DSS compliance and utilization of AES-256 encryption technology, ensuring the protection of sensitive customer data. The company's emphasis on transparent pricing, efficient customer support, and user-friendly interface underscores their dedication to customer satisfaction. With a focus on innovation, reliability, and security, Helcim serves businesses seeking secure and efficient payment processing solutions that enhance operational efficiency and foster growth.

Quick Stats
  • Trustpilot Score : 3.8 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Monthly fee + transaction price
  • BBB Rating : A+
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.4 out of 5
  • Customer Experience : Excellent
  • Pricing Model : Interchange-plus
  • BBB Rating : A+
  • Money-Back Guarantee : True
Selling Points
  • Fast processing of payments and transactions
  • Consistent rates that meet your budget
  • Customizable solutions for your business needs
  • Reports and analytics to track how your business is performing
  • Cloud-based services available
  • Large app store with a wealth of integrations
Selling Points
  • Automatic volume discounts
  • Robust mobile app
  • Cutting-edge cloud-based POS systems
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Undisclosed
    Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Automated Payroll
  • Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Live Online
  • Undisclosed
    Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

Clover vs. Helcim

Choosing the right point of sale (POS) system is crucial for any business's efficiency and success. Clover and Helcim are two leading POS providers known for their robust features and services tailored to various business needs. 

This comparison will delve into their service range and customization options, ease of use and integration, security and compliance, and pricing to help you make an informed decision.

Service range and customization options

Clover and Helcim offer a comprehensive suite of services to enhance business operations. Clover provides an extensive range of POS hardware options, including the Clover Station, Clover Mini, and Clover Flex, catering to businesses of different sizes and requirements. Their cloud-based software supports inventory management, customer relationship management (CRM), and team management, making them a versatile solution for various industries. 

Similarly, Helcim offers proprietary POS solutions that integrate seamlessly with computers, tablets, or phones. Their system includes features such as real-time inventory synchronization and detailed reporting.

However, regarding customization, Clover stands out with their extensive third-party app marketplace, which allows businesses to tailor their POS system to their specific needs. This flexibility makes Clover highly adaptable to different industries, from retail to hospitality. In contrast, Helcim focuses on providing essential tools within its ecosystem with a more integrated approach. While Helcim offers robust API integrations, their customization options are more limited than those of Clover’s extensive marketplace.

Ease of use and integration

Both Clover and Helcim prioritize user-friendly interfaces, ensuring that their systems are easy to navigate for users with varying levels of technical expertise. Clover’s POS systems are known for their intuitive design, simplifying staff training and daily operations. The platform also supports mobile apps, enabling business owners to manage their operations on the go. Helcim’s POS system is similarly designed to be user-friendly, with features like a mobile app allowing remote management and seamless operations.

Clover has a significant advantage in integration with their wide range of third-party integrations. Businesses can connect Clover with popular accounting software, e-commerce platforms, and other business applications, enhancing their functionality and flexibility. Helcim, while offering versatile API integrations, has a more limited selection of third-party integrations, which can be a drawback for businesses that rely on specific software not supported by Helcim. However, Helcim’s integrated approach ensures a more cohesive experience for businesses that prefer an all-in-one solution.

Security and compliance

Security is a top priority for both Clover and Helcim. They are both PCI-DSS compliant, ensuring that payment data is handled securely. Clover employs advanced encryption technologies and robust fraud detection mechanisms to protect sensitive information. Helcim is also committed to providing top-notch security features, including AES-256 encryption technology and Level 1 PCI-DSS compliance, the highest data security standard. Helcim’s secure Card Vault feature for recurring payments further enhances their security capabilities.

While both companies offer strong security measures, Helcim’s more advanced security features and proactive fraud protection make them preferable for businesses with heightened security needs. Clover, though highly secure, may not offer the same level of advanced security features as Helcim.

Pricing

Pricing is a critical factor for businesses when choosing a POS system. Clover and Helcim offer competitive pricing models to accommodate different business sizes and transaction volumes. 

Clover charges a monthly fee for software and hardware, plus a payment processing fee of 2.3% plus $0.10 per transaction. They provide several plans, including Starter, Standard, and Advanced, with pricing that varies by business type. For instance, full-service restaurants might pay $160 monthly for a 36-month yearly subscription or $1,699 plus $84.95 monthly. Clover requires a monthly fee for payment processing and restricts hardware use to specific partners like Citi and PNC. 

On the other hand, Helcim uses interchange-plus rates, charging 1.94% plus $0.08 for in-person transactions and 2.51% plus $0.25 for online or manually keyed transactions. Their standalone smart terminal costs $329, and a card reader that connects to smartphones and PCs costs $99. Helcim also offers volume discounts and efficient chargeback handling, debiting the disputed amount plus a $15 fee if a chargeback is confirmed but returning this amount if the dispute is resolved in favor of the merchant.

Conclusion

In conclusion, Clover and Helcim offer robust POS solutions with distinct advantages. Clover excels in customization and third-party integrations, making them ideal for businesses seeking a highly adaptable system. Helcim stands out with their advanced security features and cost-effective pricing for high-volume merchants. The choice between Clover and Helcim ultimately depends on your business’s needs, priorities, and transaction volumes. Carefully considering these factors will help you select the POS system that best aligns with your business goals.

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