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Trinet

TriNet

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Pros
  • Excellent team of experts
  • Caters to all types of businesses
  • Industry-specific solutions
  • IRS-certified & ESAC-accredited
  • 24/7 customer support via live chat, email, and phone
Cons
  • Limited healthcare solutions
  • May be relatively pricey
  • Fewer integrations than other PEOs
  • Layout of platform may be bloated
Summary

TriNet is a professional employer organization that offers small and medium-sized businesses (SMBs) human resources and business solutions. They handle many of the administrative, financial, and legal duties associated with managing an HR department. TriNet's corporate headquarters is in Dublin, CA,  and it was established in 1991. They have 13 offices in 10 states, employing over 2,700 people, and have over 20,000 customers in the US and Canada. They offer a wide range of services, including the handling of payroll, employee benefits administration, HR administration, worker's compensation, risk management, employment law compliance, talent management, and business consultations. Their clients use a highly integrated, proprietary technology platform that offers workforce analytics, compensation benchmarking, document management, and comprehensive mobile access. They do not list specific plan options or pricing on their site, so prospective clients must request a quote. Although some do complain about their customer support, TriNet is a reputable PEO that offers a wide range of HR and business solutions to SMBs.

Quick Stats
  • Business Size : Small and medium-sized (SMB)
  • Cost : Quote-based
  • Customer Experience : Good
  • IRS-Certified : True
  • Expert HR Guidance : True
  • BBB Rating : A+
  • Trustpilot Score : 1.6 out of 5
  • NAPEO Member : True
  • ESAC Accreditation : True
Selling Points
  • Pricing does not increase with payroll or benefit use
  • Many responsive customer service options
  • Caters to all types of business
  • ESAC-accredited CPEO
Business Size Supported
  • Large Businesses
  • Medium-Sized Businesses
  • Small Businesses
Employee Benefits
  • 401(k)
  • Accident
  • COBRA Administration
  • Undisclosed
    Critical Illness
  • Disability
  • Employee Self-Service
  • HSA/FSA
  • Medical, Dental, Vision
  • Shopping & Entertainment Discounts
  • Undisclosed
    Work-Life Employee Assistance Program
HR Management
  • Onboarding
  • Report Builder
  • Risk Mitigation
  • Time & Attendance
  • Unemployment Insurance
  • Workers' Compensation
  • Workplace Compliance & Safety
Payroll Services
  • Direct Deposit
  • Garnishments
  • Undisclosed
    Global Payroll
  • Payroll History & Tracking
  • Reimbursement Management
  • Salary Revision & Raise Management
  • Tax Services
  • Time-Off Requests & Scheduling
  • US Payroll
Technology Platform
  • All-In-One Software Tool
  • Cloud Analytics, Insights, & Reporting
  • Customized Reports
  • Undisclosed
    Global EOR Platform
  • Third-Party Cloud Application Integration
  • Virtual Assistance
Industries
  • Undisclosed
    Construction
  • Consulting
  • E-Commerce
  • Education
  • Undisclosed
    Engineering
  • Financial Services
  • Undisclosed
    Food & Beverage
  • Undisclosed
    Government
  • Undisclosed
    Healthcare
  • Undisclosed
    Hospitality
  • Legal Services
  • Life Sciences
  • Manufacturing
  • Marketing/Advertising
  • Media/Entertainment
  • Nonprofit/Social Services
  • Professional/Technical Services
  • Retail
  • Technology
Additional Perks
  • Undisclosed
    Comprehensive Resume Search & Service
  • Undisclosed
    Early Access to Earned Pay
  • Undisclosed
    Student Loan Repayment Program
  • Talent Growth & Retention
  • Undisclosed
    Third-Party HCM Integration
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
FAQs
What kind of company is TriNet?
What services does TriNet offer?
How much does TriNet cost?
What customer support options does TriNet offer employees?
What does the TriNet mobile app offer?
What benefits are available at TriNet?
Is TriNet's system easy to use and manage?