In-Depth Resourcing Edge PEO Review: Is It Right for You?

An Overview 

Resourcing Edge PEO was established in 2003 in Columbus, OH. They provide HR services to businesses in a wide range of industries, with over 20,000 employees. Since they started, they've also opened new offices in Texas, Colorado, Georgia, New York, Ohio, and California, making it possible to serve people in 40 states.

They offer their PEO services through robust technology and cutting-edge tools to enhance the capabilities of businesses and improve efficiency. They also provide advisors in every department to provide valuable information and support to clients. In addition to payroll administration, taxes, and benefits, they offer ongoing support and assistance for everything from benefits administration and risk management to job descriptions and paid-time-off policies.

They are an Internal Revenue Service (IRS)-certified and Employer Service Assurance Corporation (ESAC)-accredited PEO with extensive experience serving clients in various industries. They are members of the National Association of Professional Employer Organizations (NAPEO). Additionally, they have a page on the Better Business Bureau (BBB) with an A+ rating.  

Industry Focus of Resourcing Edge

Resourcing Edge caters to a diverse array of industries and businesses. They understand that each sector has unique HR requirements and have tailored their services to meet them. Their clients span across industries such as automotive, construction, manufacturing, professional and business services, home repair industries, hospitality, oil and gas, health, retail, and technology. By serving such a diverse range of sectors, they demonstrate their adaptability and commitment to providing comprehensive HR solutions.

Features of Resourcing Edge

Resourcing Edge differentiates itself through a variety of unique features and services:

• Risk management and compliance: This provider offers up-to-date compliance guidance, which is crucial given rapidly changing industry regulations. They assist in managing risk, improving work environment, and ensuring your HR practices are legally sound
• Payroll and tax administration: They provide an efficient and accurate payroll processing system, saving businesses time and reducing the likelihood of errors in salary disbursements. They also offer administration and reporting for both state and federal taxes
• Benefits administration and guidance: They offer a range of benefits plans that can be customized to meet your employees' needs, ultimately helping in employee retention and satisfaction. These benefits include health insurance, wellness programs, and liability insurance
• HR support: For companies looking to enhance their workforce's skills, Resourcing Edge offers training and development programs, ensuring employees are well-prepared for their roles. Their experts provide guidance and support on various HR issues, from employee relations to performance management
• Recruitment: This provider offers a complete and direct recruiting service; they understand what you need, look for employees together with you, do background checks, and help you with the selection and onboarding processes
• All-in-one software solution: Resourcing Edge offers cutting-edge technology through their software re360 solution that simplifies the complexities of managing HR-related processes, from payroll to benefits administration, employee onboarding, and performance management. By consolidating these functions into a single system, businesses can achieve enhanced operational efficiency and accuracy, reducing the administrative burden and improving productivity

How do they work?

Resourcing Edge's operation is rooted in the concept of co-employment. In this arrangement, the client company retains control over the day-to-day management of their employees, including hiring, firing, and daily work activities. Simultaneously, this provider takes responsibility for HR-related functions like payroll processing, compliance, benefits administration, and risk management.

This co-employment model allows businesses to offload complex HR tasks while focusing on their core operations. It creates a beneficial synergy where Resourcing Edge and the client share HR responsibilities, ultimately leading to a more streamlined and efficient HR management process.

How Much Does It Cost?

The cost structure for Resourcing Edge's services is typically based on a percentage of the client company's total payroll. This percentage varies depending on the specific services required, the number of employees, and the client's industry. 

Since they don’t offer any information on their exact pricing details, it can be obtained through direct consultation, and they often provide personalized quotes to suit each client's unique needs and budget constraints.

Analyzing the Pros of Resourcing Edge

• Single point of contact: By offering a range of customizable solutions, Resourcing Edge ensures that each client can fine-tune their services to align with their company's unique culture, operational requirements, and industry demands so that they don't have to go to a third-party provider
• Live chat: The live chat feature enables quick and convenient communication between the clients and Resourcing Edge's support team. This instantaneous mode highlights the importance of customer service and allows for prompt resolution of queries, clarification of doubts, and on-the-spot guidance
• Expert HR guidance: Their team of HR experts provides valuable advice and support, helping businesses navigate complex HR issues and make informed decisions. The guidance offered ensures that businesses remain aligned with legal standards and best practices in HR management
• Extensive employee features: These packages are designed to help businesses attract and retain top talent. Robust employee benefits, such as healthcare coverage, retirement plans, and other perks, form an essential part of Resourcing Edge's services
• Employee self-service: Their all-in-one platform empowers employees to manage various HR-related tasks independently. This feature allows employees to access crucial HR information, update personal details, view pay stubs, request time off, and access benefits information—all through an easy-to-use self-service portal

What Are the Cons?

• Limited nationwide availability: While the company offers comprehensive HR solutions, their services might not be accessible to businesses in every state across the United States. This restriction in geographical coverage can pose a challenge for companies with a presence or expansion plans in areas where Resourcing Edge doesn’t operate
• Lack of mobile app: This absence of mobile accessibility might impact the efficiency and convenience of utilizing Resourcing Edge's services for both businesses and their workforce
• Lack of transparency: Another potential disadvantage of this company is a perceived lack of transparency in their operations, prices, and the size of businesses they serve. Transparency is crucial in a partnership with a PEO, as it ensures clarity and trust between the PEO, client businesses, and their employees
• No demo: They don’t offer a demo or trial period, making it hard to try their services out and essential to thoroughly discuss and understand their benefits and terms before committing

Customer Reviews 

Even though they have been in the PEO industry for a long time, they don’t have any customer reviews from trusted platforms like BBB, Trustpilot, or G2. This doesn’t affect the quality of their services or reputation; it might just mean their customers are not inclined to write about them. 

However, we recommend contacting previous or current customers to ask more questions about their experience with this particular company before deciding on working with them. We also suggest reading the contract they provide you carefully and asking all the necessary questions to the sales representative that will work with you once you contact them. 

Customer Service

They offer various support channels to contact them, including live chat, email at [email protected], phone support at 877-703-8010, and an online form from their website. They also have a team of HR experts available to provide detailed information and support to client businesses on subjects like COVID-19.

Conclusion

Resourcing Edge has solidified their position as a trusted PEO, offering comprehensive HR solutions to various businesses and industries. Their unique features and services, such as compliance expertise, payroll services, a management team, and benefits administration, set them apart from the competition.

The co-employment model they follow allows businesses to offload HR responsibilities while maintaining control over their employees' day-to-day activities. This can lead to significant advantages, including peace of mind, cost savings, compliance assurance, time efficiency, and an increase in profit margin.

However, the disadvantages, such as the loss of transparency and limited nationwide presence, must be considered. The decision to work with this provider should be based on a thorough evaluation of the specific needs and circumstances of your business.

Whether Resourcing Edge is worth it depends on your business's goals and budget. For many, the benefits far outweigh the drawbacks, making them a worthy partner for efficient and effective HR management. However, we recommend doing further research in our PEO reviews and company comparisons before making your final decision.

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