LogMeOnce Full Review: Passwordless and Highly Featured

LogMeOnce at a Glance

Founded in 2011 and headquartered in McLean, Virginia, LogMeOnce is a cybersecurity innovator with a mission to merge robust security with real-world practicality. Developed by a team of industry veterans—including co-founders Kevin and Mike Shahbazi, who boast expertise spanning decades in security and encryption technologies—LogMeOnce has distinguished themselves as pioneers in passwordless authentication, offering patented solutions like QR code logins and Selfie PhotoLogin since their inception. The company caters to both individuals and enterprises, emphasizing a seamless blend of advanced protection and user-friendly design, though their feature-rich platform may present with a learning curve for beginners.

At their core, LogMeOnce employs AES-256 encryption and zero-knowledge architecture, ensuring data is encrypted locally before cloud storage—only users hold the decryption keys. Beyond traditional password management, their vault securely stores credit cards, notes, and even encrypted files, with cross-platform sync across Windows, macOS, iOS, Android, and major browsers. Unique security layers include anti-theft tools such as remote wipe and device tracking, as well as multi-factor authentication (MFA) with options like USB tokens and Selfie-2FA, and add-on proactive dark web monitoring.

LogMeOnce’s commitment to cybersecurity extends beyond their products. The company actively engages in industry discourse, offering actionable advice during breaches and advocating for multi-layered defense strategies. Their philanthropic efforts include educational initiatives on password hygiene and identity theft prevention, aligning with federal standards like FICAM (Federal Identity Credential and Access Management).

In terms of reputation, LogMeOnce has garnered mixed but notable recognition. They have been praised for their security and feature diversity, and have been featured in Reuters, The Washington Post, and Wired for their innovative approach. Awards like Capterra’s "Best Value" (2023) and inclusion in PCMag’s "Editors’ Choice" highlight their competitive edge, though some critics note their cluttered interface and à la carte pricing for premium features. Despite lacking BBB accreditation, LogMeOnce’s patented technologies and partnerships, including past acquisition ties to McAfee, underscore their credibility in the evolving passwordless security landscape.

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LogMeOnce Features & Perks

LogMeOnce is a comprehensive password management solution designed to enhance security and streamline access for individuals and organizations. Their platform offers a range of features aimed at simplifying password management while ensuring robust protection. By integrating these features, LogMeOnce aims to deliver a secure and user-friendly password management experience, catering to both individual users and organizations seeking to enhance their cybersecurity posture.

Below is an overview of their key perks, as well as additional features, organized for clarity and ease of reference.

Core password management features

LogMeOnce provides essential tools to securely manage passwords and sensitive information:

• Passwordless authentication: Eliminates the need for traditional passwords by offering innovative login options such as PhotoLogin and QR Code Login, enhancing both security and user convenience
• Secure password vault: Stores an unlimited number of passwords, credit card details, and secure notes in an encrypted vault, ensuring that sensitive data remains protected
• Single Sign-On (SSO): Allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving productivity 
• Multi-device synchronization: Ensures that users can access their passwords and sensitive data across various devices, including desktops and mobile devices, maintaining consistency and accessibility
• Two-factor authentication (2FA): This adds an extra layer of security by requiring a second form of verification during the login process, safeguarding accounts against unauthorized access

Security and privacy features

Beyond basic password management, LogMeOnce offers advanced security tools:

• Zero-knowledge technology: Ensures that only the user has access to their encryption key and data, meaning even LogMeOnce cannot view or access stored information
• Dark web monitoring: Continuously scans the dark web for compromised credentials and alerts users if their information is found, enabling proactive security measures
• Password strength reports: Evaluates the strength of stored passwords and provides recommendations for enhancing security, encouraging the use of robust and unique passwords
• Anti-theft features: Offers tools to remotely locate, lock, or wipe devices in case of loss or theft, protecting sensitive information from falling into the wrong hands

Business-specific features

For organizations, LogMeOnce delivers tailored features to manage enterprise security effectively:

• Team password sharing: Facilitates secure sharing of passwords and credentials among team members with customizable access permissions, promoting collaboration without compromising security
• Access management and SSO: Provides centralized control over user access to various applications, simplifying management and enhancing security protocols 
• Compliance support: Assists organizations in adhering to industry regulations and standards by implementing robust security measures and providing necessary documentation
• User provisioning and de-provisioning: Streamlines the process of adding and removing users, ensuring that access rights are appropriately managed throughout the employee lifecycle 

LogMeOnce Plans & Pricing

LogMeOnce provides flexible password management solutions for individuals, families, and businesses, emphasizing affordability and advanced security features. All paid plans include a 7-day free trial and a 30-day cancellation window, ensuring users can evaluate the service risk-free. Business plans offer additional scalability with 14-day trials for teams. Note that prices are billed annually, for the most part, and exclude potential VAT or regional taxes.

Encryption protocols include AES-256 with zero-knowledge architecture, compliant with NIST standards, and the plans support platforms like Windows, macOS, Linux, iOS, Android, and major browsers (Chrome, Firefox, Safari). Payment methods include credit/debit cards (Visa, MasterCard, American Express) and PayPal. Below is a comprehensive breakdown of LogMeOnce’s plans, features, and pricing.

Personal plans

LogMeOnce’s personal tiers cater to solo users, power users, and families, with a standout free plan that outperforms many competitors. The costs below do not reflect those given to students, who may receive 50% off on total bundle pricing.

• Premium (free version): At $0 a month, this ad-supported plan includes unlimited password storage and syncing across unlimited devices. It also features basic autofill, a password generator, and 2FA (email + Google Authenticator), with 1 MB encrypted storage and three secure notes. The plan supports biometric login (fingerprint, facial recognition) and PhotoLogin 18 but does not include dark web monitoring. It comes with limited secure sharing (5 passwords) and minimal customer support (email only), and is geared toward casual users testing password managers or those needing basic functionality without cost
• Professional: At $2.50 a month, billed annually), the Professional plan improves on LogMeOnce's free plan with 1 GB of encrypted storage, 50 secure notes, and priority email support. It features expanded 2FA options (SMS, voice call, X.509 certificates), as well as a live password tracker and emergency access. It is best for individuals or freelancers needing enhanced security and storage
• Ultimate: Costing $3.25 a month, billed annually, this plan goes up to 10 GB of encrypted storage, with unlimited secure notes/sharing and anti-theft tools (remote wipe, mugshot capture). It also features advanced 2FA (Selfie-2FA, YubiKey, USB token) and a customizable dashboard, and is well-suited for security-conscious users or those managing sensitive data, such as financial logins
• Family: This plan costs $4.99 a month and covers six users. It features all Ultimate plan perks, shared across those six accounts, as well as a family dashboard for centralized management and 10 GB of pooled storage. It is best for households or small groups requiring shared access to passwords (e.g., streaming, subscriptions)

LogMeOnce offers two distinct add-on packages to enhance your cybersecurity: Dark Web Monitoring and Cyber Threat Monitoring. The dark web package, priced at $1.67 monthly, or $3.34 a month with the Family plan, includes features such as monitoring for leaked passwords, breach notification alerts, an identity risk scorecard, and priority technical support. In contrast, the Cyber Threat Monitoring package encompasses all the features of the dark web package and adds advanced security tools like Anti-Hacker Protector, LogMeOnce Mugshot, Password SHOCK, and Account Freeze, providing a more comprehensive defense against cyber threats. If you want to add that package, however, you must contact sales for a quote.

They also offer two cloud storage encryption add-ons: Personal and Family. The Personal plan, priced at $4.00 per month, includes features such as Zero Knowledge Technology, file name and content encryption, compatibility with Dropbox, Google Drive, and Microsoft OneDrive, and priority technical support. The Family plan, designed for multiple users, encompasses all features of the Personal plan, but you must contact sales for a cost quote.

Business plans

LogMeOnce’s business solutions prioritize scalability, SSO integration, and administrative controls for teams of all sizes.

• Teams: At $4 per user a month, via annual billing, they provide secure password sharing, SSO, and basic user/group management. The plan offers 1 GB/user of encrypted storage and a policy engine for access controls, and supports limited Azure/Active Directory integration. It is best for small teams, of up to 25 users, needing cost-effective password management
• Business: Costing $7.99 per user a month, also billed annually, this plan adds on Teams with full SSO (SAML 2.0), SCIM provisioning, and Slack/Microsoft Teams integration. It comes with dark web monitoring included and 10 GB/user of storage. It is suited for mid-sized companies requiring compliance-ready tools (e.g., HIPAA, GDPR)
• Enterprise: This plan is offered at custom pricing, for which you must contact sales. Features include Zero Trust Security, IP-based access restrictions, and dedicated account management. It comes with advanced threat protection (identity theft monitoring) and 24/7 priority support, and is best for large enterprises needing bespoke security policies and high-touch support

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The Advantages of LogMeOnce

• Extensive multi-factor authentication (MFA) options: LogMeOnce offers a wide range of MFA methods, including biometrics, PIN codes, USB tokens, and even selfie-based authentication, enhancing account security
• Passwordless login capabilities: Users can access their accounts without traditional passwords by utilizing options like PhotoLogin and QR Code Login, simplifying the login process while maintaining security
• Comprehensive free plan: The free tier provides unlimited password storage and synchronization across devices, making it accessible for users seeking essential password management features without cost
• Advanced security features: LogMeOnce employs AES-256 encryption with zero-knowledge architecture, ensuring that only users can access their encrypted data. 
• Cross-platform compatibility: The service supports various operating systems and browsers, including Windows, macOS, Linux, Android, iOS, Chrome, Firefox, Edge, Safari, and Opera, allowing seamless access across devices

Why You Might Not Choose LogMeOnce

• Complex user interface: The platform’s extensive feature set can result in a cluttered and less intuitive interface, potentially overwhelming new users 
• Limited mobile app performance: The mobile applications, particularly on Android, have received criticism for being clunky and less user-friendly compared to the web interface
• Additional costs for premium features: Despite their robust security claims, associated advanced security options like dark web monitoring are only available as paid add-ons, which may increase the overall cost for users seeking comprehensive protection
• Dated design aesthetics: The user interface design appears outdated, which might affect user experience and perception of the software’s modernity

The LogMeOnce Customer Experience

Their tools generally get very positive feedback from users online, garnering high customer review scores on independent review sites. On Capterra, they receive a score of 4.8 out of 5 stars, whereas they get 4 out of 5 on Trustpilot. Their mobile apps also get similarly glowing reviews, with 4.4 and 4.7 out of 5 scores on Google Play and the App Store, respectively.

Positive feedback

Users and reviewers have commended LogMeOnce for their robust security features, particularly their use of AES-256 encryption and a zero-knowledge policy, which ensure that user data remains confidential and protected. The platform’s user-friendly interface and seamless integration across multiple devices have been highlighted as significant advantages, making password management more efficient for both individuals and businesses. Additionally, the inclusion of features such as passwordless login options and a comprehensive password generator has been praised for enhancing user convenience and security.

Critical feedback

However, some users have expressed concerns regarding the platform’s complexity, noting that the abundance of features can be overwhelming and may lead to a steeper learning curve for new users. Critics have also pointed out that the mobile application’s user interface appears dated, and that it is not as functional as when used on the web or a desktop, and could benefit from a redesign to improve usability. Furthermore, the presence of advertisements in LogMeOnce’s free plan has been a point of contention, with users finding them intrusive and detracting from the overall user experience.

Customer Support

LogMeOnce offers multiple customer support channels to assist users effectively. Users can access 24/7 IT chat support through the IT Chat Support page, providing real-time assistance for various inquiries. Additionally, users can submit a support ticket via the Submit a Request form or email the support team at support@logmeonce.com. For immediate assistance, higher paid-plan users can contact LogMeOnce by phone at 1-703-579-9955.

The Help Center may also be a valuable resource, featuring detailed setup tutorials, troubleshooting guides, and a comprehensive FAQ section. For additional inquiries, users can visit the Contact Us page.

Final Thoughts

LogMeOnce position themselves as a comprehensive, passwordless password manager, offering a suite of features designed to enhance digital security. With options like PhotoLogin, QR Code Login, and robust AES-256 encryption, they aim to provide users with both convenience and protection. Additional tools such as dark web monitoring, anti-theft functionalities, and a password generator contribute to their extensive feature set.

However, LogMeOnce is not without their challenges. The platform’s user interface has been described as cluttered and less intuitive, which may present a learning curve for new users. Their mobile applications, particularly on Android, have received criticism for being less user-friendly compared to the web interface. Additionally, some advanced features are only available as paid add-ons, potentially increasing the overall cost for users seeking comprehensive protection.

Ultimately, LogMeOnce offers a robust set of features that cater to users seeking a passwordless experience with advanced security tools. If you’re intrigued by their offerings but unsure if it’s the right fit, we encourage you to explore our other password manager reviews. Utilize our comparison tool to evaluate LogMeOnce against other top providers, and visit our articles section for more insights into password management and cybersecurity. Your ideal password manager is out there—take the time to find the one that best aligns with your needs.

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