DateMyAge Review: Mature Dating for a Global Community

Company Overview

DateMyAge targets a specific audience: mature singles seeking dating or companionship, with the majority of users being in their 40s and above. Launched in 1993, it now reports millions of members across more than 150 countries. The service operates under the broader Dating Group umbrella, which oversees several international dating platforms.

The platform is designed for older adults who want meaningful connections, whether locally or abroad. While anyone over 18 can sign up, the core community consists primarily of mid-life daters, retirees, and empty-nesters. DateMyAge supports multiple languages, reflecting its global orientation and inclusive approach to religion, background, and orientation.

In the industry, DateMyAge is primarily recognized as part of Dating Group, one of the larger conglomerates in the online dating space. Its parent companies appear under different legal names, such as Dil Mil Inc. and DMM Solutions Inc., across state filings. Although widely used, the platform is not BBB accredited and has mixed reviews on consumer complaint sites.

Company’s Features & Services

• Profile creation: Users set up a profile with photos, basic info, and a “looking for” description, with free and fast registration and optional detailed preferences for better matches
• Search and matching: Advanced filters help narrow results by age, location, and interests, with both gallery browsing and swipe-style app navigation
• Messaging and chat: Members communicate through instant chat or longer letters, with paid credits required for sending and reading messages, plus notifications and multimedia support
• Live video and voice calls: Users can connect through video or audio calls within the app, offering a more personal way to talk in real time
• Gifts and stickers: Members can send virtual gifts, stickers, and, in some cases, physical presents to show interest or add fun to conversations
• “Let’s Mingle” broadcast: This feature sends one introductory message to multiple users at once to help break the ice
• Community and events: The platform hosts occasional live streams and group chats that members can watch or join using credits
• Safety and verification: Identity checks, verification badges, and automated anti-scam tools help maintain a safer community
• Customer support: Users can access help through live chat, on-site support tools, and 24/7 email options

Plans & Prices

Free Basic membership

DateMyAge’s free tier lets users create a profile, upload photos, browse matches, and receive messages from paid members. Free users cannot initiate conversations and have limited communication features. This tier functions mostly as a preview of the platform.

Premium membership

DateMyAge offers a single monthly subscription that enhances profile visibility and includes small communication perks, such as 20 bonus credits, unlimited introductory emails, and 10 short chat sessions. A subscription does not unlock full communication; most features still require credits to use. This tier auto-renews monthly. Research shows the in-app version may list a higher monthly price than the website.

Credit system

Credits are required for nearly all interactions, including text chat, video calls, voice calls, sending photos, and virtual gifts. Bundles typically include around 150 credits ($20), 600 credits ($150), and 1500 credits (~$300). Common usage rates include one credit per minute for text chat and up to six credits per minute for video calling. Credit expiration varies depending on the type, and unused subscription credits reset monthly.

Typical pricing

Pricing varies by platform. Website subscriptions start around $9.99/month after the discounted first month. The iOS app offers a $24.99 monthly Premium plan. Google Play emphasizes credit bundles, with some plans priced at $69.99 for 150 credits after a trial.

Research suggests that app pricing tends to be higher than web pricing, so users should confirm final costs before subscribing. Free trials, bonus credits, and promotional offers appear occasionally, but most communication relies on ongoing credit purchases.

Accepted payment methods include major credit cards on the website and mobile billing through Apple Pay and Google Pay in the apps. Subscriptions renew automatically unless canceled at least 24 hours prior to the next billing cycle.

Refunds for unused subscription time are uncommon, and credits typically expire within set timeframes. Some users report difficulty canceling and confusion around recurring charges, so reviewing terms in advance is recommended.

DateMyAge’s pricing structure combines a low-cost monthly plan with a credit-based communication model that can become expensive depending on usage. With no long-term subscriptions and ongoing upsells, the service is better suited for daters who are comfortable with paying per interaction rather than those seeking an all-inclusive membership.

Advantages 

Broad global network for older adults

DateMyAge connects members across more than 150 countries, providing mature singles with access to a diverse international pool. This reach benefits users in smaller towns and those open to long-distance connections or meeting people from different cultures.

Mature-adults-focused experience

The platform is designed specifically for adults 40 and above, featuring age-friendly navigation, larger text, and a community of peers. This helps older daters feel more comfortable than on youth-oriented apps and supports the “young-at-heart” approach the service promotes.

Multiple communication options

Members can interact through chat, voice calls, video calls, photos, and virtual gifts. These features allow users to ease into conversations at their own pace and build trust before meeting. New members also receive a limited number of complimentary chat sessions to test the system.

Safety-oriented tools

The service includes periodic ID verification, AI moderation, and strong reporting features. Free users must re-verify their identity every six months, which is uncommon and may increase confidence that profiles are genuine and monitored.

Customer support access

DateMyAge advertises 24/7 assistance through the website, app, and live chat. A toll-free contact option and quicker responses can be particularly helpful for seniors who prefer speaking with a live person instead of relying solely on email-only support.

Engagement and community features

Extras, such as “Let’s Mingle,” virtual gifts, and group live streams, enhance the experience's interactivity. These tools keep the platform lively and offer ways to connect beyond standard profile browsing.

Disadvantages 

High communication costs

Membership is inexpensive, but nearly all real communication requires credits, and they disappear quickly. Messages, photos, and especially video calls consume credits at a high rate, making conversations costly. Many users report spending far more than expected because almost every interaction requires additional purchases.

Risk of fake or automated profiles

User feedback frequently mentions scripted conversations, repetitive messages, and profiles that feel automated. Even video verification does not always resolve concerns, leading many to question whether they are speaking to real people. This lack of trust has a significant impact on the overall experience.

Opaque cancellation process

Some reviewers report that canceling can be confusing or difficult, as cancellation links are hard to find and subscriptions renew automatically unless stopped early. Complaints also mention slow or unhelpful responses from support and limited refund options, which can be stressful for budget-conscious users.

Limited free access

The free tier offers minimal functionality. You can browse profiles, but you cannot interact meaningfully without a paid subscription. Even basic actions, like viewing certain features or responding to messages, require credits. Free access functions more like a temporary preview than a usable option for ongoing dating.

Customer service concerns

While support is available, many reviews describe scripted replies, inconsistent guidance, and difficulty obtaining clear answers about billing or credits. Users who encounter glitches or misunderstandings may struggle to get resolutions, contributing to a sense of frustration.

Global vs. local mismatch

Although a worldwide user base can be a strength, it often means matches are far outside a user’s region. Several reviewers note that many conversations lead nowhere due to distance. For daters seeking local, in-person connections, the platform may feel impractical.

Customer Experience

Overall user ratings for DateMyAge are poor. On Trustpilot, the site’s profile is rated a dismal 1.3 out of 5, based on over 2K reviews. Similarly, on Sitejabber, they hold a 1.6-star rating out of 5. Their parent company holds an F rating and a 1-star rating on the BBB. In contrast, the mobile apps have higher ratings: the iOS app is rated 3.3/5 based on ~11,000 reviews, and the Android app is rated about 3.9/5 based on 70,000 reviews.

Positive feedback

Some customers do report positive experiences with DateMyAge, albeit these are much less common. The site highlights a few user testimonials. For example, positive reviewers praise its easy-to-use features and global, non-discriminatory membership (“members all over the world not discriminating by age or race”). Others appreciate the detailed search filters, such as being able to find matches by city or specific interests.

Some users have reported finding genuine connections: one reviewer mentioned she “found the love of [her] life” on DateMyAge (though also noting the price is “too high”). In general, the positive aspects center on the variety of people available, fun communication tools, and occasional success stories of real-life relationships. These happy users tend to emphasize how the app “compensates the costs” with good matches or that the large international user base outweighs the fees.

Critical feedback

Criticisms of DateMyAge report encountering what appear to be fake or AI-driven profiles, claiming they receive scripted, model-like messages that encourage them to upgrade to paid features. Multiple reviewers on platforms like Trustpilot claim that the site appears populated by bots or paid actors, and that genuine interaction is difficult to verify. High costs and billing concerns are another major point of frustration. Users report burning through money quickly, sometimes paying around $50 just to continue basic chats, only to face additional credit purchases even after subscribing. Complaints about unexpected charges, confusing auto-renewal terms, and what feels like constant upselling contribute to the perception that the platform prioritizes revenue over real dating.

Another common complaint involves unrealistic or incompatible matches. Some members describe chatting with people who live extremely far away, speak different languages, or vanish the moment an in-person meeting is discussed. Others say attempts at simple identity verification often lead to excuses, leaving them doubtful that many matches are legitimate. Customer support is also frequently criticized. Reviewers note circular email exchanges, vague replies, and difficulty securing refunds or clear answers. Several people mention that support often directs them back to self-service links rather than resolving the underlying issue.

Company response to feedback

DateMyAge’s operators regularly respond to complaints on Trustpilot, the App Store, and the BBB, generally offering polite, templated apologies, policy explanations, or occasional refunds. While they emphasize verification efforts, safe-dating tips, and the removal of suspicious profiles, their replies rarely address the deeper concerns about fake accounts, high costs, or deceptive practices. Many users claim that the responses feel generic and offer little to resolve their issues. Overall, the company is quick to reply but does not always appear effective or convincing in addressing the core problems raised by reviewers.

Customer Support

DateMyAge offers several support channels, including email, a toll-free phone number, live chat, and a basic self-help center. Email replies are generally promised within a few days, and the presence of a phone line is a rare advantage for older users who prefer speaking with a representative. Live chat is available on the website and app; however, it may occasionally direct users to a ticket-based support system. The help center provides articles on account management, communication rules, and cancellation, but these resources tend to cover only basic issues.

Conclusion

DateMyAge offers a unique niche service: an international dating platform tailored to the 40+ crowd. Its standout features – a large global user base, diverse communication tools (text, video, gifts), and multiple language support – can appeal to those who want broad, innovative ways to meet mature singles. Verified IDs and a 24/7 moderation system ensure safety, while a toll-free hotline and live chat demonstrate a commitment to customer service. For seniors willing to explore worldwide connections, it can open possibilities beyond local dating.

However, these potential benefits come with notable caveats. The cost structure is complex: nearly all interactions drain credits, which add up quickly. Multiple sources report that many chats involve fake profiles or bots, meaning the paid experience may feel contrived. Users have also reported difficulties with cancelling subscriptions and receiving refunds. In short, if the concern is a safe, transparent platform where money buys genuine connections, DateMyAge has significant drawbacks. If the priority is a large pool of age-similar people to chat with and one can tolerate the aggressive credit system, the various features might deliver some entertaining or even successful encounters.

We advise any interested reader to proceed with caution: try the free account, use minimal paid credits initially, and compare it with alternatives. For balanced decision-making, consider other dating sites in our network (such as Match, eHarmony, or SilverSingles) that also cater to mature daters, and review user testimonials about safety and success rates. Our reviews library on online dating services provides more context, and our comparison tool allows you to weigh this service’s pros and cons against those of others.