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Manageengine Opmanager Plus

ManageEngine OpManager Plus

Compare between ManageEngine OpManager Plus and other vendors

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Pros
  • Comprehensive monitoring suite
  • Healthcare compliance features
  • Proactive alerts and reliability
  • Integrated modules
  • High customizability
  • Scalable and multi-site friendly
  • Value for money
Cons
  • Complex setup for advanced use
  • UI performance
  • Maintenance and updates
  • Support variability
  • On-premises only
  • Limited niche integrations
  • Cost for large scale
Summary

ManageEngine OpManager Plus is an all-in-one monitoring suite that helps healthcare providers keep their IT infrastructure running smoothly. It watches over your entire network – routers, switches, servers, applications, and more – alerting you to problems before they cause downtime. Designed with healthcare needs in mind, OpManager Plus includes tools to ensure HIPAA compliance and data security, such as auditing network configurations and detecting rogue devices. It also monitors the digital experience of patient-facing systems like EHR portals and telehealth apps, helping IT staff maintain fast, reliable access for clinicians and patients. With OpManager Plus, you get integrated modules for bandwidth analysis, configuration backups, and firewall log analysis under one license. This means fewer disparate tools and a unified view of your hospital or clinic’s IT health. Users praise its feature-rich dashboard and cost-effective pricing, though they note that the setup can be complex. The product offers flexible licensing (including a free trial) and supports on-premise deployment for full control. In short, OpManager Plus provides the “vital signs” monitoring of your healthcare IT needs, combining performance, security, and compliance oversight in a single, robust platform.

Quick Stats
  • Pricing : Starts at $1,233 per year for 50 devices (≈ $25/device/year) - Custom quotes for 1,000+ devices
  • Free Trial : 30 days, full-featured
  • AI Features : Available — adaptive thresholds, AI/ML anomaly detection, automated remediation workflows
  • Specialty Support : Unspecialized (general IT monitoring across all medical specialties)
  • HIPAA Compliance : Self-attested support: built-in HIPAA reports & alerts, but not formally certified
  • Practice Size Fit : Scales from Small clinics to Enterprise health systems
  • Payment Methods : Credit cards, invoices/POs via resellers, online store
  • BBB Rating : N/R
  • Customer Satisfaction : Good
Selling Points
  • Full-stack visibility with compliance
  • Integrated IT ops in one license
  • Proven in healthcare environments
  • Multi-language and global support
  • Transparent pricing and flexible licensing
  • Security depth (beyond basic monitoring)
  • High customization via templates and APIs
Core EHR & Admin Features
  • Automated Billing & Claims
  • Built-In Telehealth
  • Customizable Templates Management
  • e-Prescribing
  • Lab/Imaging Integration
  • Undisclosed
    Multi-Location Support
  • Online Scheduling
  • Patient Payment Processing
  • Revenue Cycle Analytics
  • Undisclosed
    Self-Service Patient Portal
  • Software- or AI-Assisted Charting
  • Voice-to-Text Dictation
Integrations
  • API Access
  • Major EHR/PM Systems (e.g., Epic, Cerner)
  • Payment Processors
  • Zapier/Workflow Automation
Customer Support & Resources
  • Email
  • FAQs
  • Guided Training / Onboarding
  • Help Center / Knowledge Base
  • Live Chat
  • Phone
  • Ticketing
  • Video Demos / Webinars
Billing & Contract Policies
  • Cancellation Penalties
  • Undisclosed
    Data Export / Portability Fees Disclosed
  • Undisclosed
    Grace Period for Cancellation
  • Month-to-Month Plan Available
  • Transparent Pricing
  • Uptime SLA Published
FAQs
Is ManageEngine OpManager Plus compliant with healthcare regulations like HIPAA?
Does OpManager Plus integrate with Electronic Health Record (EHR) systems or other medical software?
Is ManageEngine OpManager Plus cloud-based or on-premises?
What is the difference between ManageEngine OpManager and OpManager Plus?
What are the system requirements and effort needed to deploy OpManager Plus in a hospital environment?
Does ManageEngine OpManager Plus offer a free trial or a free version?