Gobble: Have Your Food Ready in 15 Minutes

Company Overview

Gobble is a meal kit delivery service that Ooshma Garg founded in 2010. The company aims to provide busy individuals and families with a convenient way to enjoy home-cooked meals without spending hours in the kitchen. Gobble's mission is to make cooking easy and enjoyable by delivering pre-prepped ingredients and simple recipes that can be prepared in just 15 minutes. 

Intelligent Foods bought Gobble in 2022 but still operates in the US under their original brand. Gobble serves thousands of customers across most zip codes in the contiguous United States, helping them save time while enjoying diverse and delicious meals.

Gobble stands out with their commitment to high-quality ingredients and rotating weekly menu that includes various dishes catering to different dietary preferences, such as vegetarian, low-carb, and lean proteins. Their meal kits are designed to be user-friendly, requiring minimal prep work and only one pan for cooking. 

This focus on simplicity and speed makes Gobble an attractive option for busy people who still want to enjoy homemade meals. The company also emphasizes flexibility, allowing customers to pause, skip, or cancel their subscriptions as needed. Additionally, Gobble uses eco-friendly packaging to reduce its environmental footprint, aligning with the values of environmentally conscious consumers.

Features & Services 

Menu options

Gobble meal delivery service offers a rotating weekly menu with 18 meal options. They offer fresh ingredients for global cuisine dishes such as Italian pasta classics, Mexican-inspired tacos, Asian stir-fries, and Mediterranean salads. They offer the following options:

• Classic Dinner offers a rotating weekly menu with 18 classic meal options, including meat, fish, and vegetarian dishes
• Lean & Clean Dinner also offers a "Lean & Clean" menu option featuring healthy 15-minute recipes that are 600 calories or less, low-carb, and feature lean proteins
• They provide two weekly vegetarian meals besides classic and lean/clean options
• Breakfast includes items like quiches, oatmeal, and breakfast sandwiches that customers can add to their weekly orders
• Lunch offers additional salads, soups, and sandwich options
• Customers can also add Gobble Dinner (additional dinner options), Gobble Sides (side dishes), Gobble Dessert (sweet treats), and Gobble Market (pantry items, snacks) to their weekly orders

Meal delivery features 

Meals arrive fresh, never frozen, in insulated boxes with ice packs, maintaining quality during transit. Delivery is widespread, covering most zip codes in the contiguous United States. While delivery days vary by location, they generally span from Tuesday to Saturday, accommodating various schedules. Subscribers benefit from flexibility, as they can easily pause, skip, or cancel their subscriptions anytime, enhancing the user experience with adaptable meal planning options.

Add-ons and side menus

With Gobble, you can choose from various items, such as proteins, soups, salads, appetizers, sides and snacks, desserts, and breakfast. Not to forget the date night-approved premium dinners and kid-friendly meals.

Plans & Pricing

Gobble offers two flexible plans tailored to your needs based on the number of people and weekly meals. Both plans allow you to choose from a full menu of Classic, Vegetarian, and Lean & Clean dinners. A minimum order of two dinner kits (four meals) is required.

2-Person Plan:
Choose between 2, 3, 4, or 5 different dinner kits per week, each perfectly portioned for two people. This plan provides a variety of options to fit your schedule and preferences. Prices for this plan range from $11.99 to $16.99 per serving, depending on the number of meals you select​.

4-Person Plan:
Select from two, three, four, or five dinner kits per week, portioned for four people. This plan is ideal for families or groups who enjoy eating together. Prices range from $11.99 to $12.99 per serving, offering a cost-effective solution for larger households​​.

Shipping costs $8.99 for each delivery, but your first week's delivery is free.

They offer discounts and promotions. You can get 50% off your first box. For your first order, you can get your first meal for $36; this applies to two people for three nights.

Payment with Gobble is quite easy, as they support all major credit cards: Mastercard, Visa, Discover, and American Express. 

Advantages of Choosing Gobble

• No contracts: Gobble operates without contracts, offering customers the flexibility to order on their own terms without long-term commitments
• Diverse plan options: They provide various plans to cater to different needs and preferences. This includes options for different meal frequencies and portion sizes, ensuring flexibility in meal planning
• Caters to various allergens and preferences: Gobble accommodates various dietary needs and preferences, including vegetarian options, gluten-free diets, and other allergens. Their menu is designed to be inclusive and adaptable
• Customizable: Customers can customize their meal selections based on personal preferences, dietary restrictions, and family size, ensuring that each meal plan meets specific needs
• Easy to skip a week: The company offers the convenience of skipping a week of deliveries, allowing customers to manage their meal schedules according to their lifestyles and plans
• Mobile app: The Gobble mobile app enhances the user experience by providing easy access to menus, ordering options, account management, and delivery tracking on the go
• Eco-friendly packages: Gobble uses eco-friendly, recyclable packaging and is designed to minimize environmental impact while keeping ingredients fresh during transit
• Simple recipe execution: Their recipes are designed for easy preparation. They typically require just one pan and take about 15 minutes to cook. This simplifies meal preparation without compromising on taste or quality
• Family-friendly: They offer meal options suitable for families, including kid-friendly choices and larger portions to accommodate multiple servings

Drawbacks

• Limited shipping: Gobble currently delivers to the contiguous US except Montana and has limited service in several other states, such as Nebraska, New Mexico, and Kansas. This limited coverage may restrict access for potential customers residing in these areas, impacting their ability to enjoy Gobble's meal kit services
• Absence of a monthly subscription option: This lack of automatic deliveries may require more frequent manual engagement to maintain a steady supply of meals, potentially leading to a less streamlined meal planning experience for those who prefer automated or recurring services
• Lacks specialized menus: Their menu options may not fully cater to specific dietary needs, such as keto, paleo, or gluten-free diets, limiting choices for individuals with these preferences

Do Customers Recommend Them?

There are mixed reviews about this meal services provider across different platforms; they have a 4.1 out of 5-star rating on Trustpilot and an F rating on the Better Business Bureau (BBB) profile, with a 1 out of 5-star rating from customer reviews.

Taste matters

Their meals consistently receive high praise for their taste. Many customers find the meals delicious and well-seasoned, with various flavors catering to diverse palates. The dishes are often considered restaurant-quality, providing a gourmet experience at home. Long-time users highlight that they have enjoyed every meal they've ordered, appreciating the consistency in quality and flavor. Using fresh ingredients and creative recipes contributes to the overall satisfaction with the taste of Gobble meals.

While most customers are satisfied with the taste, there are occasional reports of meals that did not meet expectations. Some users found certain dishes to be bland or lacking in flavor. Additionally, the quality of the ingredients plays a significant role in the taste, and issues with spoiled or subpar components can negatively impact the overall dining experience. A few customers have noted that the taste can be inconsistent, depending on the freshness and condition of the ingredients upon delivery.

How easy is it to prepare Gobble meals?

Their meals are designed for convenience, allowing users to prepare meals quickly and efficiently. The recipes are straightforward, and the ingredients come pre-portioned, reducing prep work and simplifying the cooking process. Many customers appreciate the ease and speed with which they can get a delicious meal, making Gobble a great option for busy individuals and families. Long-time customers highlight the excellent taste and simplicity of the meals, noting that every meal they've ordered has been enjoyable.

However, there have been instances where the quality of the menu items was subpar. Some customers reported receiving spoiled components, like wilted broccoli and cabbage, which can significantly affect the meal prep experience. Additionally, there were concerns about the occasional presence of foreign objects in the meal kits, such as a piece of broken plastic found in a sauce, which poses safety risks and detracts from the overall ease and enjoyment of the cooking process.

Packaging and environmental friendliness

Their packaging is generally well-received for their efficiency and ability to keep ingredients fresh during transit. The company uses insulated boxes and ice packs to maintain the quality of perishable items, which is crucial for meal kits. Additionally, the packaging is often designed to be recyclable, which aligns with many customers' environmental values. Long-time users appreciate the consistency in the delivery and freshness of the ingredients, noting that their meals always arrive in good condition and can simply be stored in the freezer or fridge.

Despite the efforts to use recyclable materials, some customers feel that Gobble could improve their environmental impact by reducing the amount of packaging used. Excessive packaging can be a concern for environmentally conscious consumers who are looking to minimize their waste footprint. The long delivery times reported by some customers, sometimes taking up to 11 days, also raise concerns about the freshness of the ingredients and the environmental impact of extended shipping periods.

Delivery services

They generally ensure that meals are delivered on time, and their delivery service is praised for their reliability. The meals are packaged to withstand the journey, and tracking information helps customers anticipate and plan for their deliveries. Many customers have reported consistent and timely deliveries, contributing to their overall satisfaction with the service.

However, there have been several complaints about unexpected charges and unauthorized deliveries. Some customers reported being charged for meals they did not order or services after attempting to cancel their subscriptions. Reactivating accounts without explicit consent has also been a recurring issue, leading to unwanted deliveries and additional charges, which customers found frustrating and unfair. Additionally, some users have experienced problems with the delivery service not making sufficient efforts to deliver to more complex locations, such as gated communities, leading to missed deliveries and frustration.

Customer service and overall satisfaction

Regarding customer service, Gobble does try to address issues by offering credits or partial refunds when customers report problems with their orders. The initial experience using the service, including meal selection and promotional offers, is often positive and inviting. Long-term customers who have been with Gobble for years commend the company for consistently addressing and resolving issues, contributing to their loyalty and satisfaction.

Despite these efforts, many customers have expressed dissatisfaction with Gobble's customer service. Reports of poor communication, unhelpful virtual assistants, and refusing to issue full refunds have tarnished the company's reputation. Instances of accounts being reactivated without permission and subsequent charges have led to distrust and frustration among users. Additionally, the lack of responsiveness and accountability when resolving disputes has driven some customers to cancel their subscriptions and vow never to use the service again.

Customer Support  

Gobble seems to prioritize customer satisfaction by offering multiple channels for support. They provide a comprehensive FAQ page to address common questions and offer clear instructions for skipping deliveries, which must be done by 11:59 PM on Wednesday of the week before the scheduled delivery. To skip a delivery, customers can easily manage their schedule through the Delivery Calendar.

Customers can reach out via phone at (888) 405-7481 or text them through live chat for further assistance, ensuring that support is accessible and convenient. They also offer free delivery the first week and email tracking information once the meals are shipped. 

Conclusion

Gobble is a convenient option for those looking to save time and enjoy various meals without the hassle of extensive prep work. With a range of meat, seafood, and vegetarian dishes, Gobble offers diverse menu options and the promise of meals ready in just 15 minutes.

However, potential customers should be aware of the mixed reviews regarding customer service. While some users have had positive experiences with quick and helpful responses, others have reported issues with communication, unauthorized charges, and unresponsive support. These challenges highlight the importance of managing your subscription carefully.

On the positive side, Gobble uses fresh, high-quality ingredients and offers flexible meal-planning options, catering to various tastes and dietary preferences. Their commitment to eco-friendly packaging is also a plus for environmentally conscious consumers.

In summary, Gobble has the potential to simplify your mealtime routine with their quick preparation times and diverse menu. However, it is important to consider the customer service issues some users report and manage your subscription diligently. If convenience and taste are your top priorities, Gobble could be a worthwhile meal kit service to try. If you are still looking for the best meal kit for yourself and your family, read our reviews of other providers. Our blog posts provide in-depth knowledge of different meal kits and how to pick the best one. You can use our comparison tool to narrow your options and choose the best fit for your needs and preferences.