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Viasat

Viasat

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Pros
  • Flexible plans for different usage needs and budgets
  • Option for contract-free service on select plans
  • Professional installation and dedicated satellite equipment setup
  • Available in rural and remote areas where many providers don’t operate
  • Business plans available for primary or backup connectivity
Cons
  • Speeds and performance can be inconsistent, especially during peak times or bad weather
  • Data prioritization can slow speeds after high-speed allowances are used
  • Customer service feedback and responsiveness are mixed across review platforms
  • Higher monthly costs than many wired internet options
Summary

Viasat is a U.S.-based satellite internet provider founded in 1986 and headquartered in Carlsbad, California. They focus on delivering broadband access to rural, suburban, and underserved areas where cable and fiber service are limited, while also supporting businesses, remote sites, and travelers through their broader global communications network. Their internet lineup includes flexible residential plans, contract-free options on select services, bundled VoIP phone offerings, and dedicated business solutions that can function as either primary service or backup connectivity. Viasat has continued to expand their reach, including through major moves such as their acquisition of Inmarsat in 2023, strengthening their international satellite capacity. Customer feedback shows a mix of appreciation for availability and coverage in remote locations, alongside concerns about pricing, speed consistency, and support experiences. As one of the few providers capable of bringing broadband to hard-to-serve regions, they play a notable role in bridging connectivity gaps. Readers exploring this provider can expect a blend of strengths, tradeoffs, and unique capabilities worth understanding in more detail throughout the full review.

Quick Stats
  • Customer Service : Fair
  • Mobile Service : False
  • Online Billing : True
  • Served Areas : 50 states (nationwide, with concentration in rural and underserved regions)
Selling Points
  • No data caps
  • Unique enterprise and industrial services
  • Aviation internet
Customer Support
  • Desktop Application
  • Undisclosed
    Email
  • FAQs
  • Help Center
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Mobile Internet
  • 4G
  • 5G
Compatible with
  • Android
  • iOS
FAQs
Is Viasat a Russian company?
Is Viasat fast enough for Netflix?
Can you stream TV with Viasat?
Does Viasat require a contract?
Does Viasat throttle or slow speeds?
Is Viasat more expensive than other internet providers?
Does bad weather affect Viasat service?
Does Viasat offer phone or business services?