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Internet Service Providers 

Top Companies in 2026

Cox Internet vs EarthLink

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Pros
  • Long price-lock guarantees on many plans, helping stabilize monthly costs
  • No annual contract requirement on most residential plans
  • Internet + mobile bundles that add convenience and extra value
  • Multiple internet speed tiers, including 1 Gbps and 2 Gbps options for heavy users
  • Assistance and affordable plans available for qualifying low-income households
Pros
  • Contract-flexible plan options
  • Unlimited data availability on many plans
  • Legacy ISP experience with modern broadband
  • Optional full-service technical support add-on
Cons
  • Data caps on most plans, with extra charges for exceeding monthly limits
  • Reports of inconsistent service experiences depending on location
  • Prices increase after promotional or price-lock periods end
  • Customer support concerns frequently mentioned in public reviews
Cons
  • Inconsistent service experience by connection type
  • Limited upfront pricing transparency
  • Fewer advanced networking features by default
  • Unclear equipment options and ownership terms
Summary

Cox is a long-established U.S. telecommunications provider, founded in 1962 and headquartered in Atlanta, Georgia. They deliver a wide range of residential internet services, with plans that span from entry-level speeds to powerful 1 Gbps and 2 Gbps options for homes with heavier usage needs. Many of their internet packages include multi-year price-lock guarantees, no annual contracts, and the option to bundle internet with mobile service, creating added flexibility for different households. They also offer assistance programs for qualifying homes, helping make connectivity more accessible. While the company is accredited by the Better Business Bureau with an A+ rating, customer feedback online is often mixed, with praise focused on performance when service is stable and criticism centered on billing, support responsiveness, and outages in some areas. With a strong network footprint, bundled service opportunities, and structured value features, this provider continues to be a major name in the broadband market, offering a competitive lineup that appeals to a wide range of users interested in speed, flexibility, and plan variety.

Summary

EarthLink Internet is a long-established internet service provider that has operated in the U.S. market since 1994. They are headquartered in Atlanta, Georgia, and provide internet access to residential and small business customers across much of the country. Unlike providers that rely on a single network, EarthLink delivers service through multiple connection types based on location, including fiber, wireless home internet, and satellite. This structure allows them to reach customers in both well-served metro areas and regions where internet options are more limited. Their offerings are built around flexibility and availability rather than bundled entertainment services. Many plans emphasize unlimited data usage, and select options allow customers to avoid long-term contracts. EarthLink also supplements standard internet service with optional technical support tools and account management resources designed to simplify setup and ongoing use. Customer feedback across major review platforms reflects a mixed but informative picture. Some users highlight stable performance and smooth installations, while others point to pricing clarity and performance variability depending on connection type. From an industry standpoint, EarthLink remains a recognizable legacy ISP that has adapted to modern broadband delivery models rather than exiting the market.

Quick Stats
  • Customer Service : Good
  • Mobile Service : False
  • Online Billing : True
  • Served Areas : Nationwide across 50 U.S. states (service availability depends on location; strongest presence in major metro areas but available broadly, including suburban and rural regions)
Quick Stats
  • Customer Service : Good
  • Mobile Service : True
  • Online Billing : True
  • Served Areas : 48 states
Selling Points
  • Multi-year price-lock guarantees of up to five years on select bundles
  • Premium internet + mobile unlimited bundles with free unlimited data and enhanced security
  • Panoramic WiFi equipment included for extended periods on many plans
  • Broad flexibility with both prepaid and traditional billing options
Selling Points
  • Multi-network internet access under one brand
  • Strong availability in limited-option markets
  • Location-first service model
  • Edge-case connectivity coverage
Customer Support
  • Undisclosed
    Desktop Application
  • Undisclosed
    Email
  • FAQs
  • Help Center
  • Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Ticket
Customer Support
  • Desktop Application
  • Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Mobile Internet
  • 4G
  • 5G
Mobile Internet
  • 4G
  • 5G
Compatible with
  • Android
  • iOS
Compatible with
  • Android
  • iOS