CenturyLink Internet vs Xfinity

CenturyLink, founded in 1930 and historically based in Monroe, Louisiana, is one of the long-standing internet providers in the United States and now operates under its parent company, Lumen Technologies. They deliver both DSL and fiber internet service, allowing them to reach a wide range of communities, including urban, suburban, and many rural areas. In locations where fiber is available, customers can experience symmetrical speeds up to around 940 Mbps, along with unlimited data, included WiFi equipment, and contract-free plans. In non-fiber areas, Simply Unlimited Internet plans can reach up to about 100 Mbps and also include unlimited data on a month-to-month basis. CenturyLink’s pricing is generally positioned as straightforward, with many plans avoiding aggressive promotional rates that later increase sharply. DSL plans typically cost around $55 per month, while fiber plans often average about $75 per month in eligible ZIP codes, sometimes with equipment or installation benefits included. Customer experience is where feedback becomes much more mixed. Many customers report ongoing concerns with billing accuracy, delayed refunds, long wait times for support, technician no-shows, and difficulty resolving issues. Because of this, the overall experience often depends heavily on whether fiber is available in your area and how consistent local service performance is.

Xfinity Internet is operated by Comcast, a long-established U.S. telecommunications company founded in 1963 and headquartered in Philadelphia, Pennsylvania. Today, they stand among the largest internet providers in the country, serving tens of millions of homes across many states. Their network is primarily hybrid fiber-coaxial, with select areas offering fiber-to-the-home connections, allowing them to support a wide range of speeds, including gigabit and multi-gig options in eligible regions. Newer plans often include unlimited data, WiFi gateway equipment, flexible pricing options, and price-lock features to help reduce uncertainty, along with the ability to bundle internet with TV, mobile, and other home services. They also offer accessibility programs and prepaid options for those seeking added flexibility. Customer feedback online shows mixed sentiment, with many users praising strong speeds and availability in well-served locations, while others highlight challenges with billing or support experiences. With a large national presence, extensive plan variety, and modern internet features, this provider appeals to a wide spectrum of users. Readers may want to explore the full review to learn more about performance, pricing, coverage, and what customers are saying.