CenturyLink Internet vs Viasat

CenturyLink, founded in 1930 and historically based in Monroe, Louisiana, is one of the long-standing internet providers in the United States and now operates under its parent company, Lumen Technologies. They deliver both DSL and fiber internet service, allowing them to reach a wide range of communities, including urban, suburban, and many rural areas. In locations where fiber is available, customers can experience symmetrical speeds up to around 940 Mbps, along with unlimited data, included WiFi equipment, and contract-free plans. In non-fiber areas, Simply Unlimited Internet plans can reach up to about 100 Mbps and also include unlimited data on a month-to-month basis. CenturyLink’s pricing is generally positioned as straightforward, with many plans avoiding aggressive promotional rates that later increase sharply. DSL plans typically cost around $55 per month, while fiber plans often average about $75 per month in eligible ZIP codes, sometimes with equipment or installation benefits included. Customer experience is where feedback becomes much more mixed. Many customers report ongoing concerns with billing accuracy, delayed refunds, long wait times for support, technician no-shows, and difficulty resolving issues. Because of this, the overall experience often depends heavily on whether fiber is available in your area and how consistent local service performance is.

Viasat is a U.S.-based satellite internet provider founded in 1986 and headquartered in Carlsbad, California. They focus on delivering broadband access to rural, suburban, and underserved areas where cable and fiber service are limited, while also supporting businesses, remote sites, and travelers through their broader global communications network. Their internet lineup includes flexible residential plans, contract-free options on select services, bundled VoIP phone offerings, and dedicated business solutions that can function as either primary service or backup connectivity. Viasat has continued to expand their reach, including through major moves such as their acquisition of Inmarsat in 2023, strengthening their international satellite capacity. Customer feedback shows a mix of appreciation for availability and coverage in remote locations, alongside concerns about pricing, speed consistency, and support experiences. As one of the few providers capable of bringing broadband to hard-to-serve regions, they play a notable role in bridging connectivity gaps. Readers exploring this provider can expect a blend of strengths, tradeoffs, and unique capabilities worth understanding in more detail throughout the full review.