trusted formCenturyLink Internet vs T-Mobile Internet | Several.com
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Internet Service Providers 

Top Companies in 2026

CenturyLink Internet vs T-Mobile Internet

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Pros
  • Month-to-month flexibility with unlimited data
  • Simple, predictable pricing structure
  • Service options for both fiber and non-fiber locations
Pros
  • Unlimited data on all standard plans
  • No long-term contracts or early termination fees
  • Quick self-installation with included equipment
  • Straightforward plan structure
Cons
  • Poor customer service responsiveness
  • Billing and refund issues that frustrate customers
Cons
  • Mobile network deprioritization
  • No guaranteed speed minimums or SLAs
  • Mandatory use of T-Mobile gateway hardware
  • Limited fiber internet availability
Summary

CenturyLink, founded in 1930 and historically based in Monroe, Louisiana, is one of the long-standing internet providers in the United States and now operates under its parent company, Lumen Technologies. They deliver both DSL and fiber internet service, allowing them to reach a wide range of communities, including urban, suburban, and many rural areas. In locations where fiber is available, customers can experience symmetrical speeds up to around 940 Mbps, along with unlimited data, included WiFi equipment, and contract-free plans. In non-fiber areas, Simply Unlimited Internet plans can reach up to about 100 Mbps and also include unlimited data on a month-to-month basis. CenturyLink’s pricing is generally positioned as straightforward, with many plans avoiding aggressive promotional rates that later increase sharply. DSL plans typically cost around $55 per month, while fiber plans often average about $75 per month in eligible ZIP codes, sometimes with equipment or installation benefits included. Customer experience is where feedback becomes much more mixed. Many customers report ongoing concerns with billing accuracy, delayed refunds, long wait times for support, technician no-shows, and difficulty resolving issues. Because of this, the overall experience often depends heavily on whether fiber is available in your area and how consistent local service performance is.

Summary

T-Mobile Internet is the home broadband offering from T-Mobile US, Inc., a U.S.-based telecommunications company founded in 1994 and headquartered in Bellevue, Washington. They provide internet service across much of the United States, relying primarily on fixed wireless access delivered through their nationwide 5G network, with fiber internet available in select markets. Their internet plans are built around simple, flat pricing with unlimited data, no long-term contracts, and equipment included at no extra cost. Customers can self-install their service and manage basic settings through the T-Life app, while eligible mobile subscribers may reduce their monthly costs through optional bundling. In markets where fiber is available, they also offer symmetrical speed options designed for more consistent performance. Customer feedback reflects a mix of convenience and caution. Many users highlight affordability and ease of setup, while others note the variability in performance due to network conditions. From an industry perspective, they are widely recognized as one of the largest wireless providers in the U.S. and maintain an A+ rating with the Better Business Bureau. These factors make T-Mobile Internet a service worth examining closely, particularly for households exploring flexible alternatives to traditional internet providers.

Quick Stats
  • Customer Service : Poor
  • Mobile Service : False
  • Online Billing : True
  • Served Areas : More than 30 states
Quick Stats
  • Customer Service : Good
  • Mobile Service : True
  • Online Billing : True
  • Served Areas : 50 states
Selling Points
  • Reliability backed by a large national network
  • Included fiber equipment and installation perks
Selling Points
  • Five-year price guarantee
  • Simple flat pricing with no promotional rate games
  • Broad reach through nationwide 5G infrastructure
  • Optional discounts for existing T-Mobile mobile customers
Customer Support
  • Undisclosed
    Desktop Application
  • Undisclosed
    Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Customer Support
  • Desktop Application
  • Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Undisclosed
    Wireless Home Internet
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Mobile Internet
  • 4G
  • 5G
Mobile Internet
  • 4G
  • 5G
Compatible with
  • Android
  • iOS
Compatible with
  • Android
  • iOS