CenturyLink Internet vs EarthLink

CenturyLink, founded in 1930 and historically based in Monroe, Louisiana, is one of the long-standing internet providers in the United States and now operates under its parent company, Lumen Technologies. They deliver both DSL and fiber internet service, allowing them to reach a wide range of communities, including urban, suburban, and many rural areas. In locations where fiber is available, customers can experience symmetrical speeds up to around 940 Mbps, along with unlimited data, included WiFi equipment, and contract-free plans. In non-fiber areas, Simply Unlimited Internet plans can reach up to about 100 Mbps and also include unlimited data on a month-to-month basis. CenturyLink’s pricing is generally positioned as straightforward, with many plans avoiding aggressive promotional rates that later increase sharply. DSL plans typically cost around $55 per month, while fiber plans often average about $75 per month in eligible ZIP codes, sometimes with equipment or installation benefits included. Customer experience is where feedback becomes much more mixed. Many customers report ongoing concerns with billing accuracy, delayed refunds, long wait times for support, technician no-shows, and difficulty resolving issues. Because of this, the overall experience often depends heavily on whether fiber is available in your area and how consistent local service performance is.

EarthLink Internet is a long-established internet service provider that has operated in the U.S. market since 1994. They are headquartered in Atlanta, Georgia, and provide internet access to residential and small business customers across much of the country. Unlike providers that rely on a single network, EarthLink delivers service through multiple connection types based on location, including fiber, wireless home internet, and satellite. This structure allows them to reach customers in both well-served metro areas and regions where internet options are more limited. Their offerings are built around flexibility and availability rather than bundled entertainment services. Many plans emphasize unlimited data usage, and select options allow customers to avoid long-term contracts. EarthLink also supplements standard internet service with optional technical support tools and account management resources designed to simplify setup and ongoing use. Customer feedback across major review platforms reflects a mixed but informative picture. Some users highlight stable performance and smooth installations, while others point to pricing clarity and performance variability depending on connection type. From an industry standpoint, EarthLink remains a recognizable legacy ISP that has adapted to modern broadband delivery models rather than exiting the market.