Astound Broadband vs Viasat

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Pros

• No data caps
• TV + Phone + Internet bundles and offers
• No contracts

Pros

• Flexible plans for different usage needs and budgets
• Option for contract-free service on select plans
• Professional installation and dedicated satellite equipment setup
• Available in rural and remote areas where many providers don’t operate
• Business plans available for primary or backup connectivity

Cons

• Only serves 8 areas
• Customer complaints over price spikes

Cons

• Speeds and performance can be inconsistent, especially during peak times or bad weather
• Data prioritization can slow speeds after high-speed allowances are used
• Customer service feedback and responsiveness are mixed across review platforms
• Higher monthly costs than many wired internet options

Quick Stats

• Customer Service : Excellent
• Mobile Service : False
• Online Billing : False
• Served Areas : Boston, Chicago, DC Metro, Evansville, Lehigh Valley, Luzerne County, Philadelphia, and New York

Quick Stats

• Customer Service : Fair
• Mobile Service : False
• Online Billing : True
• Served Areas : 50 states (nationwide, with concentration in rural and underserved regions)

Selling Points

• No data caps
• TV + Phone + Internet bundles and offers
• No contracts

Selling Points

• No data caps
• Unique enterprise and industrial services
• Aviation internet

Customer Support

• —

  Undisclosed
  Desktop Application
• —

  Undisclosed
  Email
• —

  Undisclosed
  FAQs
• Help Center
• —

  Undisclosed
  Help Guides
• Live Chat
• —

  Undisclosed
  Mobile Application
• Phone
• —

  Undisclosed
  Ticket

Customer Support

• Desktop Application
• —

  Undisclosed
  Email
• FAQs
• Help Center
• Help Guides
• —

  Undisclosed
  Live Chat
• Mobile Application
• Phone
• —

  Undisclosed
  Ticket

Internet Services

• Business Internet
• Fibre Internet
• —

  Undisclosed
  Rural Internet
• —

  Undisclosed
  Satellite Internet
• Wireless Home Internet

Internet Services

• Business Internet
• Fibre Internet
• Rural Internet
• Satellite Internet
• Wireless Home Internet

Mobile Internet

• 4G
• 5G

Mobile Internet

• 4G
• 5G

Compatible with

• —

  Undisclosed
  Android
• —

  Undisclosed
  iOS

Compatible with

• Android
• iOS