trusted formAstound Broadband vs Frontier | Several.com
Although we earn commissions from partners, we ensure unbiased evaluations. More on our 'How We Work' page

Internet Service Providers 

Top Companies in 2026

Astound Broadband vs Frontier

Press [Add to Compare] to Edit, Add or Remove Vendors

Pros
  • Fiber-powered network
  • No contracts required
  • Multi-year price lock protection
Pros
  • Symmetrical speeds on fiber plans
  • Unlimited data with no caps
  • No required long-term contracts
  • Internet-first service approach
Cons
  • Poor customer service and lack of follow-through
  • Difficulty canceling and no prorated refunds
  • Limited or outdated app functionality
Cons
  • Fiber vs. legacy network performance gaps
  • Limited plan choices in non-fiber areas
  • Promotional pricing dependent on Auto Pay
  • Regional operational inconsistencies
Summary

Astound Broadband was founded in 1993 and is based in Princeton, New Jersey. They operate across several states and provide internet, TV, phone, and mobile services built on a fiber-powered network that supports speeds up to 5 Gbps in select areas. Their plans stand out for offering no data caps, no annual contracts, and included equipment, along with support for newer Wi-Fi technology and both self-installation and professional installation options. Customers can also bundle internet with mobile or TV, often receiving added perks like discounted installation, gift cards, or multi-year price locks, depending on the plan and whether their address qualifies as an eligible home. Customer feedback is mixed. Some users highlight smooth installations, fast speeds during the early months, and affordable promotional pricing, while others report billing issues, rising rates after promotions end, and difficulty reaching support. Astound’s pricing varies by location and speed tier, with standalone plans starting at $30 per month and bundle options offering additional savings for households that want multiple services on one bill. Their range of plans, flexible terms, and high-speed options make them appealing to customers who want strong performance without long commitments.

Summary

Frontier Internet is a United States-based internet service provider with roots in telecommunications that stretch back several decades. Today, they operate as a residential and business ISP with a growing focus on fiber internet, particularly in suburban and rural markets where high-speed options have traditionally been limited. Their network combines newer fiber infrastructure with legacy copper systems, reflecting a company in the midst of a long-term transition toward fiber-first service. Their internet offerings center on unlimited data, no annual contracts, and symmetrical upload and download speeds on fiber plans. Frontier also offers multiple speed tiers, including multi-gig options in select areas, along with business internet solutions designed for small companies outside major metro regions. Wi-Fi equipment, professional installation, and managed Whole Home Wi-Fi are available depending on plan and location. Customer feedback around Frontier varies by platform and region. Reviews often point to strong technician interactions and solid performance on fiber connections, while billing complexity, promotional pricing changes, and legacy network limitations remain recurring concerns. From an industry standpoint, Frontier holds a Better Business Bureau headquarters rating of A+ and is frequently referenced for their continued investment in fiber expansion.

Quick Stats
  • Customer Service : Poor
  • Mobile Service : True
  • Online Billing : True
  • Served Areas : California, Illinois, Massachusetts, New York, Pennsylvania, Texas, and Washington
Quick Stats
  • Customer Service : Fair
  • Mobile Service : False
  • Online Billing : True
  • Served Areas : 25 states
Selling Points
  • Big savings with bundles
  • Unlimited mobile free for 1 year
Selling Points
  • Fiber expansion in suburban and rural markets
  • Multi-gig fiber speeds outside major metros
  • Whole-home Wi-Fi for larger properties
  • Business-grade fiber in non-urban locations
Customer Support
  • Desktop Application
  • Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Desktop Application
  • Email
  • FAQs
  • Help Center
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Internet Services
  • Business Internet
  • Fibre Internet
  • Rural Internet
  • Satellite Internet
  • Wireless Home Internet
Mobile Internet
  • 4G
  • 5G
Mobile Internet
  • 4G
  • 5G
Compatible with
  • Android
  • iOS
Compatible with
  • Android
  • iOS