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Luxato

Luxato

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Pros
  • Financing available through Affirm
  • Budget-friendly hearing aid pricing
  • Rechargeable with portable charging case
  • Direct-to-consumer, no prescription needed
  • Fast shipping
Cons
  • Not FDA-approved medical devices
  • Unsuitable for severe hearing loss
  • No in-person fittings available
  • Official website currently offline
Summary

Luxato was a hearing aid brand founded in 2004, with research and development hubs in Chicago and China, and manufacturing operations based in Malaysia. They developed their own digital signal processing technology and held more than 50 patents related to hearing enhancement. Their product line included a small selection of rechargeable, over-the-counter hearing aids for adults with mild to moderate hearing loss. Luxato’s devices were available in behind-the-ear and receiver-in-canal styles and offered features such as preset listening modes, manual volume controls, and app compatibility on select models. All hearing aids were sold online without a prescription and bundled with portable charging cases and accessories for at-home setup. Pricing ranged from approximately $318 to $799 per pair, and customers could opt for financing during checkout. A 60-day return policy and one-year limited warranty were included with most purchases. However, their website and digital storefront are no longer accessible, and their operations appear to have ended without formal notice. While the exact cause is unclear, this review was prepared before their shutdown and is intended to serve as a detailed reference for readers researching hearing aid options with similar features or pricing models.

Quick Stats
  • FDA Approved : No
  • Free Hearing Aid Test : Online hearing test available
  • Free Trial Period : 60 days
  • Loss and Damage Protection : Undisclosed
  • Price : Starts at $318
  • Warranty Duration : One year limited warranty
Selling Points
  • App-controlled models with wireless features
  • IP65-rated water and dust resistance
  • 60-day risk-free trial period
  • Discreet designs with multiple dome sizes
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Undisclosed
    Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Undisclosed
    Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Undisclosed
    Streaming Capabilities
  • Undisclosed
    Telecoil Compatibility
  • Undisclosed
    Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • Undisclosed
    FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticketing System
Payment Options
  • Undisclosed
    Cash
  • Undisclosed
    Check
  • Financing Options Available
  • Undisclosed
    HSA/FSA Eligible
  • Undisclosed
    Major Credit Cards
FAQs
How can I contact Luxato Hearing’s customer support?
How much do Luxato hearing aids cost?
Who are Luxato’s hearing aids intended for?
Do Luxato Hearing aids include a warranty?
Does Luxato Hearing offer a money-back guarantee?