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Audicus

AUDICUS

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Pros
  • Fully remote hearing care from testing to support
  • Straightforward pricing with no hidden fees
  • Access to premium technology at a lower cost
  • 45-day risk-free trial for all devices
Cons
  • No in-person service
  • Variable customer service response times
  • Inconsistent Bluetooth and app performance
  • Not suited for severe hearing loss
Summary

Audicus is a US-based hearing aid provider founded in 2012 and headquartered in Denver, Colorado. They specialize in direct-to-consumer hearing solutions, offering an entirely remote model that allows customers to purchase FDA-registered hearing aids online without visiting a clinic. Their services include a free online hearing test, customized programming based on audiograms, and lifetime remote support. Audicus offers a range of modern features such as Bluetooth streaming, rechargeable batteries, and smartphone app control. They provide three core models: Omni, Spirit, and Wave, each tailored to different preferences and budgets, with flexible payment options and an optional subscription program that includes upgrades and protection. What sets Audicus apart is their focus on affordability and accessibility, especially for users with mild to moderate hearing loss. Their 45-day risk-free trial, transparent pricing, and US-based support staff contribute to a user-friendly experience. Customer feedback is largely positive, highlighting convenience, helpful service, and quality performance, though some reviews point to occasional shipping delays and connectivity issues. Audicus holds an A+ rating from the Better Business Bureau and is frequently recognized among the top-rated online hearing aid providers.

Quick Stats
  • FDA Approved : Yes
  • Free Hearing Aid Test : Available
  • Free Trial Period : 45-day trial
  • Loss and Damage Protection : Available
  • Price : Between $998 and $1,398 per pair
  • Warranty Duration : 12 months (extendable with plans)
  • Customer Experience : Good
Selling Points
  • Flexible subscription model with automatic upgrades
  • Personalized programming based on real audiometric data
  • Accessory ecosystem designed to enhance daily life
Device Features
  • App Control Compatibility
  • Bluetooth Connectivity
  • Custom Fitting
  • Directional Microphones
  • Environment Settings
  • Feedback Cancellation
  • Noise Reduction
  • Preset Programs
  • Rechargeable Battery
  • Streaming Capabilities
  • Telecoil Compatibility
  • Voice Prompts
  • Volume Control
Types of Hearing Loss Served
  • Mild Hearing Loss
  • Moderate Hearing Loss
  • Moderately Severe Hearing Loss
  • Profound Hearing Loss
  • Severe Hearing Loss
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticketing System
Payment Options
  • Cash
  • Check
  • Financing Options Available
  • HSA/FSA Eligible
  • Major Credit Cards
FAQs
Where is Audicus headquartered?
Do Audicus products work for severe hearing loss?
What are the different Audicus hearing aid models?
What is the Audicus Premier Membership Plan?
Are Audicus hearing aids considered OTC?
Can Audicus make remote adjustments to my device?