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True Gold Republic: A Faith-Based Gold Investment Firm

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True Gold Republic: A Faith-Based Gold Investment Firm

Published: April 30th, 2024

If you've been wondering about diversifying your retirement investments but are unsure if you'll get the best deal, you might consider True Gold Republic. They are precious metals dealers specializing in silver and gold IRAs to better secure your finances when it comes time to retire. Founded in 2019 and based in Miami, Florida, they position themselves as a Christian-based company that wants to guide you through difficult financial decisions. But can they help you?

In this review, we discuss everything to do with True Gold Republic as an investment partner. We look at their features and services, as well as their strengths, weaknesses, costs, and what their customers are saying about them. Read on to find out if they are fit for you!


Free gold guide
A+ rating from the BBB
Metals Price Protection plan
May not require a minimum investment
No-fee metals shipping


Newer with fewer credentials than many competitors
Limited to gold and silver


Quick Stats

BBB Rating
Trustpilot Score
Money-Back Guarantee
$200-$250 annually for maintenance and storage
Minimum Investment
Customer Experience

True Gold Republic at a Glance

True Gold Republic (TGR) present themselves, first and foremost, as a faith-based and ethical company that wants to help you prepare for your future by growing your retirement account. They aim to empower investors by simplifying the process of diversifying your portfolio with physical precious metals. They believe gold and silver offer a unique hedge against market volatility and inflation, providing a sense of security in uncertain economic times. They see themselves as a transparent and cost-effective alternative in the precious metals market, and want to ensure you maximize your returns by charging a smaller markup on metals prices than others might.

TGR emphasizes transparency, education, and personalized support to guide clients through their precious metals investment journey. To ensure a seamless and secure experience, they offer a range of features and services encompassing everything to do with gold and silver purchases and retirement backing. They provide extensive educational resources, including a free guide and informative blog posts, to help you make informed decisions. Their dedicated specialists offer guidance throughout the process, from setting up a precious metals IRA to facilitating rollovers from existing retirement accounts. TGR's commitment to security is evident in their partnerships with reputable custodians and insured depositories.

As a further testament to their expertise and integrity, they are accredited by the Better Business Bureau (BBB) and receive an A+ rating. However, they do not tout as many other credentials and memberships as some of their competitors. That said, their website mentions that they were on Spear's 500 list and were awarded the 2022 Gold Trusted Service award by Feefo.

The Products & Features at True Gold Republic

They have a few products and services that you may make use of, which include:

  • IRS-approved precious metals: They offer a selection of IRS-approved gold and silver coins and bars, which cater to both IRA investors and those seeking direct purchases. That said, their website doesn't currently have a listing of those products
  • Numismatic coins: TGR also carries numismatic coins, which can add collectible value beyond their base metal content. These appeal to investors with an interest in rare or historical coins. As with their other products, they don't currently seem to sell those online
  • Precious metals IRAs: They provide comprehensive support in establishing a new silver and gold IRA or facilitating rollovers from existing retirement accounts like traditional IRAs, Roth IRAs, or 401(k)s. This service can streamline the process of diversifying retirement holdings with more stable-in-value metals
  • Secure storage: TGR partners with reputable, insured depositories for secure storage options. This offers peace of mind for investors concerned about asset protection

TGR's other perks include:

  • Buyback program: The buyback program ensures you have an avenue to sell your precious metal holdings if needed. This adds liquidity to otherwise long-term investments
  • Educational resources: True Gold Republic provides a variety of online educational resources, including market news, guides, and articles. This emphasis on knowledge helps empower investors to make well-informed decisions about precious metals

Their custodial and depository services

TGR does not act as your custodian or store your precious metals in-house. They offer flexible options for custodians and depositories and may partner with a network of IRS-approved custodians and multiple reputable, insured depositories for secure storage of your precious metals held within your IRA. However, they don't list specific custodians or depositories on their website, so it's important to ask them about their partner network, and then research their reputation and fees.

True Gold Republic Costs

TGR prides themselves on being transparent with their costs. Additionally, they say that they would cover your fees for the first year if you transfer at least $25,000. Keep in mind, however, that the custodian and depository may charge fees for account setup, maintenance, storage, insurance, and transactions. Your fees will vary based on your account size and precious metal selections, and you should contact them for a free consultation on what you would qualify for. Your costs may be as follows:

  • One-time setup fee: $75
  • Annual maintenance fee: $100
  • Annual segregated storage fee: $150
  • Annual non-segregated storage fee: $100
  • They charge no fees for insured shipping

Their key selling point is providing clear pricing information and avoiding the excessive markups, or the differences between actual costs and your purchase price, which they claim are common in the industry. They say that their spreads, or the difference between their buying and selling prices, and markups are significantly lower than industry standards:

  • Common bullion products: 3-5% spread, 5-10% markup
  • Semi-Numismatic products: 15-17% spread, 25-39% markup
  • Numismatic coins and products: 40%+ markup, with variable spread

The Advantages of True Gold Republic

  • Offer gold Roth IRAs: They allow you to roll over or start a Roth gold IRA, not just a traditional IRA. This type of retirement account comes with certain tax exemptions. However, it may require a higher investment
  • Customer focus: TGR emphasizes personalized service and guidance throughout the precious metals investment process. They take pride in educating clients and ensuring transactions are tailored to individual needs and goals
  • Transparent pricing: They focus on clear and upfront pricing structures, with access to real-time precious metal prices on their website to aid in informed decision-making. They also claim to charge a smaller markup than many of their competitors. That way, you can more easily see a healthy return on every dollar spent
  • Buyback guarantee: TGR ensures that you have an easy option to sell your precious metals in the future directly back to them, enhancing the overall liquidity of your investment
  • No stated minimum: TGR does not mention a minimum investment amount on their website, potentially making them a more financially flexible option for many retirement investors

Why You Might Not Choose True Gold Republic

  • Limited precious metal investments: While they tout their silver and gold IRA, coin, and bar products, they make no mention of other precious metals such as platinum and palladium. These limited metals diversification options may not appeal to some investors
  • Not as tested as competitors: They are a newer company in the US, and have yet to accrue as many credentials or customers as some of the top gold IRA companies

The True Gold Republic Customer Experience

Perhaps because they are a fairly new company, TGR doesn't receive many customer reviews online. That being said, they hold a stellar 4.9 out of 5 review score at Google reviews. They hold a similarly high score of 4.92 out of 5 on the BBB, and have yet to receive any complaints there.

Their positive reviews show that their customers consistently praise their excellent customer service. Many highlight the knowledgeable staff who provide clear explanations and personalized guidance throughout the investment process. Additionally, clients appreciate the company's secure and efficient delivery, with many commenting on the discreet packaging and overall smooth transaction experience. The educational resources available on their website are another positive aspect, helping buyers make informed decisions about their precious metals investments.

While the majority of feedback is positive, a few minor criticisms do exist. Occasionally, customers express difficulty in finding specific coins or desired items, suggesting potential limitations in product availability. Very rarely, some reviewers mention feeling slightly pressured by sales representatives, though this doesn't seem to reflect the typical experience. Importantly, True Gold Republic appears to take customer feedback seriously. They actively respond to both positive and negative reviews, thanking customers, offering resolutions to specific issues, and maintaining a professional tone throughout their online interactions.

Customer Support at True Gold Republic

They may be reached by calling 888-787-4683, or or by emailing You may also request that they contact you by filling out a form. They have two office locations, but their headquarters are at:

1101 Brickell Ave 901-S
Miami, FL 33131

They share a LinkedIn page with Direct Bullion USA, as they operate under both names in the US. You may also reach them on their X (formerly Twitter), Instagram, or Facebook pages.

Final Thoughts

True Gold Republic presents a compelling option if you prioritize transparent pricing and excellent customer service within the realm of gold and silver investments. They emphasize educating their clients, offering resources and dedicated support to guide you through the process. Their commitment to upfront pricing and competitive markups further enhance their appeal for cost-conscious investors.

However, it's important to consider their limited focus on gold and silver, which might not be ideal if you're seeking broader precious metals diversification. Additionally, their newer status in the industry means a smaller track record and fewer customer reviews compared to some established competitors. Before investing, thoroughly research True Gold Republic alongside other precious metals dealers, carefully considering the fees associated with their partner custodians and depositories to make the most informed decision for your financial goals. Also, it's important to note that TGR are not financial or tax advisors. Therefore, it is recommended to consult an independent advisor before making any financial decisions.

If you are considering TGR for your retirement account needs, we recommend that you exercise your own best judgment and conduct thorough independent research on any precious metals investment firm. You can start by consulting our reviews page of top gold IRA providers. After that, you can compare different companies using our comparison tool. If you need background information or help understanding the jargon, visit our blog page, which has many helpful articles. Investing in precious metals can help bring you financial peace, and we want to help you achieve that!

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