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Oxford Gold Group

Oxford Gold Group: Your Source for Precious Metals Expertise

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Oxford Gold Group: Your Source for Precious Metals Expertise

Published: May 1st, 2024. 

Oxford Gold Group (OGG), a notable participant in the precious metals and gold IRA sectors, was founded in 2017. They are recognized for their comprehensive financial solutions and offer precious metal IRAs, rollover IRAs, and tangible precious metals investments.

However, do you think Oxford Gold Group is a good match? This review will cover all the bases, including features, pricing, fees, advantages, disadvantages, and user experiences. If you're looking for an investment opportunity with your retirement funds, investigate Oxford Gold Group with us.


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BBB A rating
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BBB Rating
Trustpilot Score
3.6 out of 5
Money-Back Guarantee
Minimum Investment
Customer Experience

Oxford Gold Group at a Glance

Established in 2017 and headquartered in Beverly Hills, California, Oxford Gold Group (OGG) has amassed considerable notoriety and standing in the precious metals and gold IRA industries. The financial solutions they offer, which consist of tangible precious metals investments and precious metals IRAs, help investors safeguard their assets and navigate market volatility.

Investors are provided with the tools and resources required to navigate the intricacies of financial markets at Oxford Gold Group. Gold IRAs, rollover IRAs, and physical precious metals investments are among the many options they provide to maximize profits while minimizing risk. Furthermore, their individualized methodology towards customer support guarantees that every client is provided with customized support and access to exclusive investment alternatives.

They provide extensive investment products, including precious metals investments, SEP gold IRAs, Roth IRAs, and silver IRAs. Providing educational materials, including investment guides and real-time price charts, enables investors to make well-informed decisions. Account management services furnish individualized support in navigating gold IRA accounts and investment alternatives, while advice on choosing trustworthy third-party custodians guarantees the protection of assets. An array of customer support channels, such as phone assistance and free access to an investment guide, enhances clients' overall satisfaction.

Operating under the backing of an A BBB rating and favorable Trustpilot and Google Review ratings, Oxford Gold Group upholds an impeccable standing in the industry regarding customer contentment and serviceability.

Products & Features Offered by Oxford Gold Group

  • SEP Gold IRAs: Oxford Gold Group extends their services to include SEP Gold IRAs, catering to self-employed individuals and small business employees. The simplified employee pension plan (SEP) is a great tax device since penalties are only applied to withdrawals from the retirement account, not to contributions
  • Roth IRAs: Another retirement savings option is the Roth Gold IRA, which you may access through their services. Investors can personalize their financial plans to meet their unique requirements and objectives with this alternative retirement savings vehicle, which offers portfolio flexibility and diversification
  • Account management: The company offers personalized assistance to clients in determining the most appropriate form of gold IRA account and guides the entirety of the process through account managers
  • Silver IRA: This allows investors to diversify their retirement portfolios from gold to other assets, potentially enhancing their resilience against market volatility. By utilizing a Silver IRA, individuals can improve their long-term financial security by taking advantage of the stability and value of silver as a precious metal asset
  • Precious metals investments: Concerning precious metal investments, they provide a comprehensive selection that includes physical gold, platinum, palladium, and silver coins and bullions. Potential clients are allowed to customize their portfolios based on their investment goals and personal inclinations through the purchase of precious metals
  • Educational resources: They provide an abundance of information to empower investors. This includes gold, silver, platinum, and palladium price charts, which offer significant insights into price fluctuations and market trends. Furthermore, they offer an investment guide to aid clients in making sensible choices. The learning center is the hub for educational resources, providing clients with articles, market news, and informative content that aids in their understanding of investment strategies and the precious metals industry. By utilizing these resources, investors can maintain knowledge and confidence regarding their financial choices
  • Rollover IRA: The company facilitates a seamless conversion of a portion or the entirety of your 401(k) savings to a Gold IRA through their Rollover IRA service. By utilizing this specialized IRA account, one can participate in precious metal investments that comply with guidance from the IRS

What are the custodian and depository services?

Instead of taking on the role of custodian or depository in-house, Oxford Gold Group works with third-party businesses specializing in this area. Although they don't directly address custodial services, they guide how to choose the best one.

For their depository services, Oxford Group has partnerships with the Delaware Depository Service Company (DDSC) and Brinks Global Services, two service providers that offer secure storage options and investment insurance.

The Costs & Fees Associated With Oxford Gold Group

Concerning costs and fees, Oxford Gold Group's lack of transparency leaves much to be questioned. The company does not openly disclose critical financial information, including but not limited to storage fees, annual fees, minimum investment requirements, and the purchase price of precious metals. 

This absence of complete transparency may present difficulty for prospective investors in comprehending the costs of their investment choices. We recommend contacting Oxford Gold Group directly to request a comprehensive fee schedule. This will guarantee that you thoroughly comprehend the expenses associated with your investment before moving forward.

The Benefits of Working With Oxford Gold Group

  • Physical delivery of precious metals: Oxford Gold Group directly delivers their customers' gold, silver, platinum, and palladium precious metals. Customers can rest assured and confident that their precious metals will be transported discreetly and securely to their chosen address via direct delivery
  • Real-time price chart: The availability of real-time price charts can give investors significant advantages by empowering them to make well-informed decisions grounded in the latest market data. Investors can diligently observe price fluctuations, recognize foreseeable trends, and capitalize on advantageous circumstances to optimize their financial investment returns
  • Dedicated resources and support: By offering specialized tools and information, they provide resources to investors as they navigate the precious metals market. With the help of well-informed specialists and extensive resources, investors may face their uncertainties, understand the market, and make choices specific to their needs and preferences regarding their financial assets
  • Repurchase program: Customers can return the value of their precious metals investments through their buyback program. This program guarantees investors who wish to administer their portfolios flexibility and liquidity efficiently

The Drawbacks of Working Them

  • Lack of price transparency: The investing process lacks clarity since the minimum investment requirements, storage fees, maintenance fees, and other related charges are not mentioned. The real monetary ramifications of investment choices could be difficult for investors to evaluate without transparent and easily accessible data on these crucial factors. Because of this lack of clarity, investors may become suspicious and unsure, making it harder for them to make educated decisions 
  • Limited information on custodians: The lack of explicit mention regarding their role as custodians of investors' assets implies that this is probably not the case. Conversely, they guide selecting the best custodian, suggesting that investors should enlist the services of a third-party custodian to protect their precious metal investments. This lack of clarity regarding custodial arrangements may raise concerns for investors, as they may question the level of oversight and security measures to protect their assets. Poor communication could cause investors to be hesitant to trust their assets to the investment provider, potentially resulting in hesitancy or reluctance to engage further

The Oxford Gold Group Customer Experience

An A+ rating from the Better Business Bureau (BBB), a 3.6 out of 5 score from Trustpilot, and a 4.6 out of 5 score from Google reviews all point to a high degree of customer satisfaction with Oxford Gold Group, which is a testament to the company's positive reputation.

Positive feedback

Oxford Gold Group consistently receives positive customer reviews, highlighting their exceptional support and expertise during investment. The customers appreciated the exceptional level of service the customer reps provided, who comprehensively understood the investing options and offered detailed explanations. The representatives assisted customers with the complexities of precious metals investment with professionalism, courtesy, and efficiency, which the customers highly valued. Moreover, clients highly value Oxford Gold Group for addressing and resolving customer concerns with transparency and promptness. As a result of these favorable experiences, customers have gained certainty and satisfaction regarding their investment choices, which has bolstered confidence in the services provided by Oxford Gold Group.

Negative feedback

Customers have complained about their interactions with Oxford Gold Group, covering a complex spectrum of concerns such as untimely deliveries and insufficient communication methods. On certain occasions, clients have conveyed their discontent regarding inconsistencies in account settlements and uttered apprehensions regarding the absence of transparency about commissions and fees. These customer complaints highlight that customers feel disappointed and dissatisfied because the company failed to fulfill its initial commitments. Moreover, the apparent difficulties in communicating with the company or obtaining quick replies have intensified these grievances, resulting in consumers experiencing a sense of neglect. In addition, several customers expressed their discontent at not being notified of the termination of Oxford Gold Group's partnership with Equity Trust, contributing to their feelings of deception and dissatisfaction with the company.

Customer Support at Oxford Gold Group

There are several avenues for accessing their customer service, including their phone number at 855-947-3896, filling out a contact form on their website, or scheduling a call at their convenience. Additionally, you can get their free investment guide by completing an application form.

Final Thoughts

In conclusion, Oxford Gold Group establish themselves as a significant contender in the precious metals and gold IRA industries by providing an extensive selection of customized financial solutions for investors. OGG offers comprehensive investment solutions for precious metals, including rollover IRAs, tangible precious metals investments, and precious metal IRAs. The company also equips customers with the essential tools and resources to safeguard their assets.

Despite some limitations, such as insufficient disclosure of prices and information regarding custodians, OGG's favorable standing and dedication to customer satisfaction are evident. By providing individualized support and educational materials and maintaining an open line of communication, Oxford Gold Group is a reliable partner for investors aiming to safeguard their financial futures and expand their investment portfolios. OGG, an organization based in Los Angeles, CA, provides investors with a dependable supply of knowledge regarding the precious metals industry.

If you are unsure if Oxford Gold Group is the best option for your investment needs, check out our detailed reviews of the best gold IRA companies and use our comparison tool to discover the one that suits you best. Be sure to check out our educational blog if you want to learn more about investing in precious metals.

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