Force by Mojio: Fleet Tracking for Small Businesses

Company's Overview

Mojio was founded in 2012 and is headquartered in Vancouver, Canada, with offices in the United States and Bulgaria. The company specializes in connected car technology, delivering innovative solutions and transforming vehicles into smart, connected assets. Mojio's platform leverages IoT (Internet of Things) technology to provide real-time data insights, enabling users to make informed decisions about vehicle usage, maintenance, and management.

Over the years, Mojio has partnered with various telecom operators, automotive manufacturers, and insurance companies to expand their reach and impact in the connected vehicle space and fleet management. The company has developed a range of products, including Force Fleet Tracking, previously known as Force by Mojio, specifically designed for small businesses.

Force's mission is to give vehicles their own voices. Their diverse team designs, develops, and delivers connected mobility solutions that convert data from connected vehicles into valuable products and services for individuals, families, and businesses. Leading strategic investors like Bosch, T-Mobile, Amazon, Assurant, and others support Force, highlighting their strong position in the market and dedication to innovation in the automotive and fleet management industries.

Force by Mojio Features & Solutions

GPS tracking

GPS vehicle tracking allows your customers to track the service vehicles they are waiting for with an Uber-style experience. You can specify which vehicle you would like your customer to be able to track and for how long, and you can also send them a one-time unique link for one-time use.

Force also allows you to view all your vehicles simultaneously on a live map. Their locations are updated every 10 seconds. You can track your vehicles from your computer, tablet, or smartphone.

GPS tracking also provides a detailed trip history that offers exact information about every trip's start and end location and time. Each trip log contains route, distance, duration, gas mileage, speed, and driving behavior data. You can export trip reports to a spreadsheet for accounting, tax, or planning purposes.

Geo-fencing

Geo-fencing is a handy feature that allows you to set up virtual boundaries around your business areas. Hence, you get real-time and instant notifications when your drivers or vehicles enter or leave those areas.

Vehicle health and maintenance

Vehicle health and maintenance provide several tools to help you keep your fleet in optimum health and detect issues before they become problems for your business, thus reducing, if not eliminating, downtime.

Vehicle health monitoring

Vehicle health monitoring shows you a picture of each vehicle's mechanical health and alerts your smartphone or desktop when something needs your attention. You can easily and instantly find out about DTC (Diagnostic Trouble Codes) in your vehicles with plain English descriptions.

You can also set yourself up to receive optional alerts if your vehicles are low on fuel or battery voltage. Lastly, you can view any applicable manufacturer's recall notices. 

TireCheck

The TireCheck feature lets you detect issues with your tires, such as defects and tread depth, with a quick scan. You can detect minor and critical issues with your ties with 90% accuracy. Additionally, this feature helps you schedule vehicle maintenance proactively and minimize downtime. You can also record your latest tire scans in an easy-to-read report. 

Vehicle maintenance records

Vehicle maintenance records allow you to organize your maintenance program by accessing a list of all the recommended services for each mileage interval, marking each service as completed, and uploading their receipt. You can also separate the list into upcoming vs. completed for quick reference.

Predictive maintenance alerts

Predictive maintenance alerts are a unique feature that uses proprietary logic based on your vehicle's make, model, and usage patterns to predict when vital parts need replacement or maintenance. You can set this feature to be completely automatic and get alerts when your battery or air filter is about to need replacement.

Driver and vehicle safety

Driver and vehicle safety allows you to tackle drivers' driving behaviors with solid data and visuals. You can use the RoadScore out of 100 for every trip and the rolling average for every driver.
You can find the exact time and place of unsafe driving events such as harsh acceleration, cornering, braking, excessive speeding, and more. Additionally, you can get detailed reports on driver safety and rank your drivers based on how safely they drive so you can reward and coach them accordingly. 

Real-time alerts

Force provides real-time alerts about your drivers' speeding, with more details like how much they were over the limit and for how long. Force also provides disturbance alerts if any of your vehicles get bumped, towed, broken into, or otherwise disturbed while parked. They also have crash detection, which updates the location, driver's identity, and the specifics of accidents in real-time. Perhaps even more importantly, it can alert rescue workers, who can then save lives.

GPS-tracking devices

Mojio offers their customers top-notch 4G LTE GPS fleet tracking devices for every vehicle in their fleet. The tracking devices need only be plugged into each vehicle's OBD-II port. With Force, business owners do not need to purchase additional hardware and pay no activation or connectivity fees.

Their GPS tracking device's top features include the following:

• GPS location — accurate to within 10 feet
• DTCs/Diagnostic Trouble Codes
• Fuel Level, Battery Level
• Driving behavior
• Speed
• Physical disturbances 
• Video clip finder

Advantages & Disadvantages

Advantages

• No contracts: They do not require any long-term contracts. Businesses can subscribe every month, providing flexibility to try the service without a long-term commitment. This is particularly beneficial for small businesses or those with fluctuating needs, as they can adjust their subscription as necessary without being locked into a lengthy agreement
• 30-day money-back guarantee: Force offers a 30-day guarantee, allowing businesses to try the service risk-free. If they are unsatisfied, they can cancel and receive a full refund. This reduces the financial risk for businesses when trying out new technology and ensures customer satisfaction
• Free shipping: Force Fleet Tracking provides free GPS tracking devices and ships them to the business at no charge. This eliminates upfront costs associated with hardware, making it easier for businesses to get started with fleet tracking
• Mobile and web app: The service includes mobile and web applications, allowing businesses to access fleet data and manage their vehicles from anywhere, not just desktop computers. This enhances convenience and operational flexibility, enabling real-time tracking and management on the go
• Free demo: Force Fleet Tracking offers a free demo so businesses can experience the platform and their features before signing up. This allows them to evaluate if the service meets their needs and understand how the system works practically

Drawbacks

• Limited features compared to premium options: While Force Fleet Tracking provides essential features for fleet management, it may lack some advanced functionalities offered by higher-end competitors. Businesses with complex requirements might find the basic offering insufficient

Force by Mojio Pricing

Force Fleet Tracking provides cheap monthly pricing plans, beginning at $20 per car. This includes:

• Real-time GPS tracking with updates every 10 seconds or less
• Free GPS tracking devices mailed to you
• No commitments, no hidden fees
• Month-to-month billing
• 14-day free trial

There are three primary price tiers:

• Starter: $10/vehicle/month for three vehicles with a 4G LTE GPS tracker for a $ 59 one-time fee per device
• Premium: $18/vehicle/month with a 4G LTE GPS tracker for a $ 59 one-time fee per device
• Pro: $40/vehicle/month with a 4G LTE TrakView dashcam for a $129 one-time fee per device

The beginning package offers basic GPS tracking, but the premium and pro plans include more advanced features like vehicle health monitoring, driver behavior scorecards, and configurable notifications.

Force Fleet Tracking's straightforward and inexpensive pricing and free tracking devices may save small businesses hundreds of dollars compared to competing fleet monitoring systems that sometimes demand long-term contracts and charge extra for hardware.

Customer Experience

Force earns high customer reviews and ratings from several sites: 4.7 out of 5 stars from Capterra based on 75 reviews and 4.1 out of 5 stars on Trustpilot based on 11 reviews. However, they don't have a Better Business Bureau (BBB) profile.

Positive customer reviews

Customers have praised Force for their ability to enhance fleet management through real-time tracking, safety monitoring, and detailed reporting features. Many found the device easy to set up and use, with a user-friendly interface and reliable performance. The affordability of the service compared to competitors was frequently highlighted, as well as the consistent updates and improvements to the system. Users appreciated the robust feature set, which included driver assignment, hard brake and acceleration reporting, and disturbance alerts. Many noted that the device added significant value to their fleet operations by improving service, safety, and security.

Complaints

Despite the positive feedback, some users encountered issues with Force. Compatibility problems with specific vehicles, such as the INEOS Grenadier, were reported, causing difficulties in maintaining accurate trip logs. There were also complaints about the mobile app's real-time updates not being as instantaneous as expected and issues with the website interface displaying errors after disconnecting. A few customers felt that customer support was dismissive or slow to address their concerns. Additionally, some users desired more features, such as a traffic overlay on the map and better user administration options.

Company response

Force has been proactive in addressing customer complaints. In cases where compatibility issues arose, such as with the INEOS Grenadier, the company processed refunds and promised future updates to resolve the problems. For technical difficulties related to integration with HouseCall Pro, Mojio acknowledged the issues and escalated them to ensure they were investigated and corrected swiftly. The company has committed to enhancing their product and user experience by incorporating customer feedback into their development process. Their support team has been praised for being responsive and helpful, particularly during the initial setup and troubleshooting phases.

Customer Support

You can reach Force Fleet Tracking from their website or by phone or email at 806-855-8255 or [email protected]. You can also visit Mojio's website and contact their rep at [email protected] or [email protected]. If you want more information, you can visit their blog, FAQ, and LinkedIn pages.

Are They the Right Provider?

Force by Mojio is an industry-leading fleet tracking software for small businesses across several industries. They offer a cheap pricing system that costs $10 per vehicle per month, a 30-day free trial, free GPS device shipping, and more.

They are a flexible, cost-effective fleet tracking solution tailored to small businesses' needs. They offer robust functionalities to enhance fleet management with features like real-time GPS tracking, geo-fencing, vehicle health monitoring, and driver safety tools.

The advantages of no contracts, a 30-day money-back guarantee, and free shipping make them attractive options for businesses looking to try the service without a significant financial commitment. While they may lack some advanced features in premium options, their affordability and ease of use make them valuable tools for improving operational efficiency and safety.

If you are still looking for more fleet management providers for your business, whether big or small, check out our reviews of different companies; we go into depth about their services, plans, prices, and reputation in the market. Our blog post pages will help you understand more about the industry and how to choose the right company to work with. Our comparison tool will also narrow your options to the right provider.

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