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Pipedrive

Pipedrive

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Pros
  • Full customization tools
  • Efficient workflow automations
  • Over 400 integrations
  • Powerful API capabilities
  • Mobile app to stay connected on the go
Cons
  • Could get pricey, especially with add-ons
  • No live chat support on lowest-tiered plan
  • 24/7 support only for highest plans
Summary

Pipedrive is a cloud-based sales management software company founded in Estonia in 2005, headquartered in New York City. They offer a user-friendly CRM platform designed for sales teams of small to medium-sized businesses (SMBs) globally. Pipedrive's software includes lead management, deal pipeline visualization, email integration, reporting and analytics, and automation tools. They prioritize security by complying with GDPR and CCPA regulations. Pipedrive provides a significant free trial period, a mobile app, and readily available customer support. Pipedrive is an award-winning sales CRM known for its user-friendliness and effectiveness. Though not BBB accredited and holding a D- rating, Pipedrive is committed to customer satisfaction and ethical business practices. While customers appreciate the robust features, some criticize the pricing structure and limited reporting options.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $14 per month per user (annual commitment)
  • Free Trial : 14-day free trial
  • Mobile App : {"id":"1419"}
  • Business Size Supported : Mostly small to medium-sized businesses (SMBs)
Selling Points
  • 14-day free trial
  • Robust visual pipeline management
  • Team collaboration features
Pricing Options
  • Annual Subscription
  • Free Trial
  • Undisclosed
    Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Undisclosed
    Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
FAQs
Can I try different plans during my Pipedrive free trial?
Which payment methods does Pipedrive accept?
How much does Pipedrive cost?
Can I automate emails with Pipedrive?
Does Pipedrive integrate with other tools?
Is Pipedrive suitable for large businesses?
Can I import my existing data into Pipedrive?
Does Pipedrive offer training and onboarding?