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Pega

Pega CRM

Compare between Pega CRM and other vendors

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Pros
  • Technologically advanced features
  • Integrated with digital channels
  • Low-code to no-code experience needed
  • Mobile app available
Cons
  • Steep learning curve
  • Only suited for large enterprises
  • Higher cost than competitors
Summary

Pega CRM is a CRM solution provider that offers an AI-powered customer relationship management solution, particularly suited for industries like finance, healthcare, government, and telecommunications. Headquartered in Cambridge, Massachusetts, they stand out for their enterprise-grade cloud platform designed to simplify complex processes, enhance decision-making, and automate workflows with minimal coding expertise. Their platform provides extensive tools for sales, marketing, and customer service teams, leveraging real-time AI-powered insights for personalized customer engagement, intelligent lead management, and task automation. Notably, the CRM integrates with digital touchpoints like social media, SMS, and telephony systems, offering flexibility in managing customer interactions. With impressive industry credentials, they comply with regulations like GDPR and CCPA. Notably, their customers opinions reflect strong satisfaction with their low-code accessibility and operational efficiency. For more detailed insights into Pega CRM, read the full review!

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $35 per user per month
  • Free Trial : 30 days
  • Mobile App : True
  • Business Size Supported : Large enterprises
Selling Points
  • End-to-end automation
  • AI-driven decision-making
  • Self-service options
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
FAQs
Is Pega CRM cloud-based?
Can Pega CRM be used on mobile devices?
Does Pega CRM offer a free trial?
Is Pega CRM compliant with data privacy regulations?
Can I request a demo of Pega CRM?