Pega CRM
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- Technologically advanced features
- Integrated with digital channels
- Low-code to no-code experience needed
- Mobile app available
- Steep learning curve
- Only suited for large enterprises
- Higher cost than competitors
Pega CRM is a CRM solution provider that offers an AI-powered customer relationship management solution, particularly suited for industries like finance, healthcare, government, and telecommunications. Headquartered in Cambridge, Massachusetts, they stand out for their enterprise-grade cloud platform designed to simplify complex processes, enhance decision-making, and automate workflows with minimal coding expertise. Their platform provides extensive tools for sales, marketing, and customer service teams, leveraging real-time AI-powered insights for personalized customer engagement, intelligent lead management, and task automation. Notably, the CRM integrates with digital touchpoints like social media, SMS, and telephony systems, offering flexibility in managing customer interactions. With impressive industry credentials, they comply with regulations like GDPR and CCPA. Notably, their customers opinions reflect strong satisfaction with their low-code accessibility and operational efficiency. For more detailed insights into Pega CRM, read the full review!
- Cloud-Based Software : True
- Cost : Starting at $35 per user per month
- Free Trial : 30 days
- Mobile App : True
- Business Size Supported : Large enterprises
- End-to-end automation
- AI-driven decision-making
- Self-service options
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone