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Keap

Keap CRM

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Pros
  • User-friendly interface
  • Extensive automation features
  • Wide range of third-party integrations
  • A+ BBB rating
Cons
  • Costly compared to competitors
  • Integrations require additional fees
  • No free-for-life plan
Summary

Founded in 2001 and headquartered in Chandler, Arizona, Keap CRM has become a leading name in the customer relationship management (CRM) landscape, particularly for small businesses. With over 200,000 users relying on their innovative solutions, they offer a suite of services tailored to enhance sales and marketing efficiency. Notable features include intuitive lead management, customizable sales pipelines, integrated payment processing, and robust email and text marketing capabilities, all designed to simplify the customer journey. The platform's automation tools are particularly acclaimed, enabling users to save up to 10 hours a week, thereby allowing them to focus on growing their businesses. They are also compliant with critical privacy regulations such as GDPR and CCPA, reinforcing their commitment to data security and user trust. Customer feedback highlights the platform's ease of use and effectiveness, making it a favorite among small business owners looking for a comprehensive CRM solution. For more detailed information on the CRM solution, read our full review!

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $249 per month
  • Free Trial : 14 days
  • Mobile App : True
  • Business Size Supported : Small businesses
Selling Points
  • Text marketing and business lines available
  • Integrated payment processing
  • Unique CRM for franchises
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Undisclosed
    Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
FAQs
What compliance and security features does Keap CRM provide?
Does Keap CRM offer a free plan?
Can Keap CRM integrate with other business tools?
What kinds of reporting does Keap CRM provide my business with?
Is Keap CRM suitable for large businesses?