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Hubspot

HubSpot

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Pros
  • Real-time lead behavior notifications and scoring
  • A large number of integrations
  • Customizable workflows
  • Flexible and robust system capabilities
Cons
  • Phone support only with higher-tier plans
  • Pricey when incorporating advanced features and add-ons
Summary

HubSpot is a CRM software company, based in Cambridge, MA, that offers tools to help businesses attract, engage, and delight customers. Founded in 2006, their comprehensive cloud-based software encompasses marketing automation, content management, social media tools, and extensive analytics. The CRM platform provides powerful tools for sales, marketing, and customer service. HubSpot distinguishes itself by seamlessly integrating its CRM with other tools in its ecosystem, streamlining lead generation, nurturing, and customer support processes. They prioritize data security and customer education, offering resources, training, and certifications. HubSpot is recognized as a leader in CRM Lead Management and one of the best software companies. They hold mostly positive customer reviews and actively engage with online reviews and feedback, although they are not currently BBB-accredited.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Free, paid plans starting at $15 per month per seat
  • Free Trial : Available
  • Business Size Supported : Any size
Selling Points
  • Comprehensive free plan with many tools
  • Unified platform for all business applications
  • Modular, scalable solutions
  • AI-powered writing tools
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
FAQs
Can I assign multiple owners to a single record in HubSpot CRM?
Is HubSpot CRM really free?
Can I use HubSpot CRM on my mobile device?
Can I use HubSpot CRM for industries other than sales?
How does HubSpot CRM ensure data privacy and security?