CRM Software
Top Companies in 2024
Salesforce vs Thryv
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- Cloud-based system
- Highly customizable and flexible system
- Extensive reporting and analytics tools
- Many third-party integrations
- All-in-one business management platform
- User-friendly interface
- Marketing automation & campaign tracking
- 24/7 technical support
- Can get pricey for features and add-ons
- The system’s complexity could be overwhelming
- Higher cost
- Steep learning curve
- Onboarding fees
Salesforce is a San Francisco-based company that specializes in cloud-based customer relationship management (CRM) solutions and their many associated products. They aim to empower businesses of all sizes and industries to connect with their customers in a more meaningful and efficient way. Salesforce specializes in CRM business software and offers solutions for sales, service, marketing, commerce, and more. They serve businesses of all sizes, with a focus on larger enterprises and complex organizations. Their CRM solutions aim to unify customer data, automate workflows, and provide actionable insights. The Salesforce platform provides reporting and analytics tools, and they offer a 30-day free trial. Salesforce emphasizes data security and corporate social responsibility, and they are recognized as a leader in the CRM industry. Customer reviews are predominantly positive, although there are criticisms around pricing and feature complexity.
Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.
- Cloud-Based Software : True
- Cost : Starting at $25 a user per month (annual commitment)
- Free Trial : Available
- Business Size Supported : Any size
- Cloud-Based Software : True
- Cost : Starting at $20 per seat per month
- Free Trial : Free-for-life plan for Command Center only
- Mobile App : True
- Business Size Supported : Small businesses
- Well-integrated system with many business products
- Strong AI functions and add-on layers
- 30-day free trial
- Reputation management feature
- Tailored for small businesses
- Dedicated secure payment processing platform
- Professional website creation and hosting
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption—Undisclosed
- Role-Based Permissions
- Single Sign-On (SSO)—Undisclosed
- Two-Factor Authentication (2FA)—Undisclosed
- FAQs—Undisclosed
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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