CRM Software
Top Companies in 2024
Pega CRM vs Thryv
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- Technologically advanced features
- Integrated with digital channels
- Low-code to no-code experience needed
- Mobile app available
- All-in-one business management platform
- User-friendly interface
- Marketing automation & campaign tracking
- 24/7 technical support
- Steep learning curve
- Only suited for large enterprises
- Higher cost than competitors
- Higher cost
- Steep learning curve
- Onboarding fees
Pega CRM is a CRM solution provider that offers an AI-powered customer relationship management solution, particularly suited for industries like finance, healthcare, government, and telecommunications. Headquartered in Cambridge, Massachusetts, they stand out for their enterprise-grade cloud platform designed to simplify complex processes, enhance decision-making, and automate workflows with minimal coding expertise. Their platform provides extensive tools for sales, marketing, and customer service teams, leveraging real-time AI-powered insights for personalized customer engagement, intelligent lead management, and task automation. Notably, the CRM integrates with digital touchpoints like social media, SMS, and telephony systems, offering flexibility in managing customer interactions. With impressive industry credentials, they comply with regulations like GDPR and CCPA. Notably, their customers opinions reflect strong satisfaction with their low-code accessibility and operational efficiency. For more detailed insights into Pega CRM, read the full review!
Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.
- Cloud-Based Software : True
- Cost : Starting at $35 per user per month
- Free Trial : 30 days
- Mobile App : True
- Business Size Supported : Large enterprises
- Cloud-Based Software : True
- Cost : Starting at $20 per seat per month
- Free Trial : Free-for-life plan for Command Center only
- Mobile App : True
- Business Size Supported : Small businesses
- End-to-end automation
- AI-driven decision-making
- Self-service options
- Reputation management feature
- Tailored for small businesses
- Dedicated secure payment processing platform
- Professional website creation and hosting
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription—Undisclosed
- Free Trial
- Freemium
- Monthly Subscription
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools—Undisclosed
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption—Undisclosed
- Role-Based Permissions
- Single Sign-On (SSO)—Undisclosed
- Two-Factor Authentication (2FA)—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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