CRM Software
Top Companies in 2024
Nutshell vs SugarCRM
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- Free trial
- Live demo
- Social media integrations
- Real-time lead notifications
- Dedicated success strategist
- Highly customizable software
- Advanced AI integration
- Real-time scoring and sentiment analysis
- Multi-team alignment
- Marketing as an add-on
- Phone support only available on Enterprise plan
- No free plan
- Higher cost
- No free trial
- Steep learning curve
- Complex integration process
Nutshell, founded in 2009 and headquartered in Ann Arbor, Michigan, is a CRM provider focused on empowering small—to medium-sized businesses with various powerful tools. Nutshell offers web and mobile solutions and helps companies manage customer relationships, streamline sales efforts, and enhance marketing strategies. Their standout feature, Nutshell Campaigns, integrates email marketing directly into the CRM, creating a unified platform for sales and marketing teams. Nutshell’s services include robust sales automation, real-time notifications, AI-driven productivity tools, customizable reporting, and flexible pipeline management. The platform integrates seamlessly with popular business tools like Google Workspace, Microsoft Office, and various social media platforms, ensuring smooth data flow and streamlined processes. With a focus on data security, they employ 256-bit TLS encryption and comply with GDPR standards, earning them a credible reputation in the CRM market. Customer feedback is generally positive, praising Nutshell’s ease of use, effective automation features, and responsive support team. However, some users have pointed out areas for improvement, such as additional add-ons and limited customer support options for lower-tier plans. Ready to see if Nutshell’s dynamic CRM solutions can power up your business? Dive into the full review to uncover everything this innovative platform offers.
Founded in 2004, SugarCRM is one of the oldest and most prominent CRM software providers. They are headquartered in Cupertino, California, and are dedicated to helping businesses across various industries manage customer relationships and boost sales, marketing, and service efficiency. Renowned for their flexibility, the platform is highly customizable and equipped with advanced AI capabilities and an extensive suite of tools designed to cater to the specific needs of different businesses. The software's robust features include sophisticated relationship management solutions, automation tools, and deep integration options, making it a preferred choice for medium to large businesses. Furthermore, the company adheres to stringent data security standards, fully complying with major regulations such as GDPR and CCPA. This commitment to data privacy, coupled with the platform's adaptability, positions them as a secure and recommended solution for companies. To explore all that SugarCRM has to offer, dive into our full review for an in-depth look at their features, benefits, and team-specific applications.
- Cloud-Based Software : True
- Cost : Starting at $16 per user per month billed annually, or $19 per user billed monthly
- Free Trial : Available
- Mobile App : True
- Business Size Supported : Small to medium businesses
- Cloud-Based Software : True
- Cost : Starting at $19 per user per month
- Free Trial : Unavailable
- Mobile App : True
- Business Size Supported : Any size
- Online cost calculator
- One-click phone
- Nutshell IQ and Competitor IQ
- Supports over 30 languages
- Team-specific CRM solutions and pricing
- AI and ML-powered insights and automation tools
- Intelligent reports and predictive analytics
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription
- Annual Subscription
- Free Trial
- Freemium
- Monthly Subscription—Undisclosed
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Activity Logging
- AI-Powered Tools
- API & Developer Tools
- Automated Workflow Builder
- Contact Management
- Deal Tracking
- Email Campaigns
- Email Syncing & Templates
- Field Customization
- Lead Management
- Performance Reports
- Pipeline Management
- Reporting & Insights
- Workflows
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management—Undisclosed
- Accounting Software
- Lead Generation
- Marketing Automation
- Productivity Tools
- Project Management
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)
- Compliance Certifications
- Data Encryption
- Role-Based Permissions
- Single Sign-On (SSO)
- Two-Factor Authentication (2FA)—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
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