trusted formMonday.com vs SugarCRM | Several.com
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Monday.com vs SugarCRM

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Pros
  • Free trial
  • Integration capabilities
  • Easy-to-use interface
  • Mobile app
  • Customizable pipelines
Pros
  • Highly customizable software
  • Advanced AI integration
  • Real-time scoring and sentiment analysis
  • Multi-team alignment
Cons
  • Limited features in basic plan
  • Lack of extensive AI tools
  • Restricted number of automation actions
  • Email management is unavailable in basic plan
Cons
  • Higher cost
  • No free trial
  • Steep learning curve
  • Complex integration process
Summary

Monday.com, founded in 2012 and headquartered in New York City, offers a cloud-based platform with project management and CRM software. Our review highlights their services, focusing on features such as customizable pipelines, advanced contact and lead management, and automation capabilities. The platform integrates with tools like Gmail and Outlook, facilitating data management and communication. The CRM has an intuitive user interface and mobile accessibility, allowing teams to manage customer data and interactions effectively. Security features include SOC 2 Type II compliance, HIPAA compliance, and two-factor authentication. Various pricing plans are available, including special options for nonprofits and NGOs. Customer feedback often mentions the platform’s ease of use and flexibility, though some users point out limitations in the basic plan and pricing concerns for smaller teams. With features designed to streamline operations, Monday.com CRM supports businesses in managing their sales processes and customer relationships. Read the full review for a comprehensive look at Monday.com CRM’s features, pricing, and customer reviews. This will help you determine if the platform aligns with your business needs and can enhance operational efficiency.

Summary

Founded in 2004, SugarCRM is one of the oldest and most prominent CRM software providers. They are headquartered in Cupertino, California, and are dedicated to helping businesses across various industries manage customer relationships and boost sales, marketing, and service efficiency. Renowned for their flexibility, the platform is highly customizable and equipped with advanced AI capabilities and an extensive suite of tools designed to cater to the specific needs of different businesses. The software's robust features include sophisticated relationship management solutions, automation tools, and deep integration options, making it a preferred choice for medium to large businesses. Furthermore, the company adheres to stringent data security standards, fully complying with major regulations such as GDPR and CCPA. This commitment to data privacy, coupled with the platform's adaptability, positions them as a secure and recommended solution for companies. To explore all that SugarCRM has to offer, dive into our full review for an in-depth look at their features, benefits, and team-specific applications.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $13 per monthly seat or $16 per seat monthly when billed annually
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $19 per user per month
  • Free Trial : Unavailable
  • Mobile App : True
  • Business Size Supported : Any size
Selling Points
  • 360 customer view
  • Activity tracking
  • Robust data security
Selling Points
  • Supports over 30 languages
  • Team-specific CRM solutions and pricing
  • AI and ML-powered insights and automation tools
  • Intelligent reports and predictive analytics
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Undisclosed
    Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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