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Engagebay vs Keap CRM

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Pros
  • Comprehensive integrations
  • Robust lead capture tools
  • Social media integration
  • Free plan and demo
  • Customer segmentation features
Pros
  • User-friendly interface
  • Extensive automation features
  • Wide range of third-party integrations
  • A+ BBB rating
Cons
  • Highly complex website
  • Lack of AI tools
  • Phone support exclusive to Pro plan
Cons
  • Costly compared to competitors
  • Integrations require additional fees
  • No free-for-life plan
Summary

Founded in 2018 and headquartered in Wilmington, Delaware, Engagebay is a CRM provider that offers an all-in-one platform combining marketing, sales, and customer service tools tailored for small to medium-sized businesses. The company provides four main products: the All-in-One Suite, Marketing Bay, Sales and CRM Bay, and Service Bay, each designed to streamline business operations. Engagebay’s unique features, such as predictive lead scoring, automated workflows, and advanced reporting tools, set them apart by helping businesses manage customer interactions, enhance engagement, and drive sales. The platform integrates seamlessly with popular apps like Gmail, Outlook, and social media channels, making it adaptable to various business needs. Engagebay’s focus on flexibility and ease of use allows users to customize their CRM experience to fit specific goals, from marketing automation to contact management. The company also strongly emphasizes data security and compliance, adhering to GDPR standards and leveraging Google Cloud’s robust security measures. Customer feedback often praises Engagebay’s blend of functionality, ease of use, and affordability, though some users point out a few areas for improvement. With their integrated platform and emphasis on enhancing customer interactions, Engagebay offers a distinctive solution in the crowded CRM market. To see how these features and tools come together in practice, dive into our full review and discover whether Engagebay can meet your business needs.

Summary

Founded in 2001 and headquartered in Chandler, Arizona, Keap CRM has become a leading name in the customer relationship management (CRM) landscape, particularly for small businesses. With over 200,000 users relying on their innovative solutions, they offer a suite of services tailored to enhance sales and marketing efficiency. Notable features include intuitive lead management, customizable sales pipelines, integrated payment processing, and robust email and text marketing capabilities, all designed to simplify the customer journey. The platform's automation tools are particularly acclaimed, enabling users to save up to 10 hours a week, thereby allowing them to focus on growing their businesses. They are also compliant with critical privacy regulations such as GDPR and CCPA, reinforcing their commitment to data security and user trust. Customer feedback highlights the platform's ease of use and effectiveness, making it a favorite among small business owners looking for a comprehensive CRM solution. For more detailed information on the CRM solution, read our full review!

Quick Stats
  • Cloud-Based Software : True
  • Cost : Free plan, then $13.79 per user per month when billed annually
  • Free Trial : Unavailable
  • Mobile App : True
  • Business Size Supported : Small-to-medium-sized businesses
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $249 per month
  • Free Trial : 14 days
  • Mobile App : True
  • Business Size Supported : Small businesses
Selling Points
  • 1,000+ email templates
  • Free customer service software
  • Appointment scheduling
  • Scalable solution
Selling Points
  • Text marketing and business lines available
  • Integrated payment processing
  • Unique CRM for franchises
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • Undisclosed
    AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Undisclosed
    Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Undisclosed
    Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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