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Close vs Zendesk Sell

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Pros
  • Comprehensive integration capabilities
  • Advanced reporting tools
  • Enhanced sales automation
  • Customization options
  • Free demo
Pros
  • Free trial
  • Mobile application
  • Webinars and training
  • Sales trigger capabilities
  • Deal and lead scoring
Cons
  • Additional fees for certain features
  • No free plan
  • A sales-focused solution
Cons
  • No free plan
  • Sales-specific solution
  • Limited marketing features
  • Advanced features are available in higher-tier plans
Summary

Close CRM, founded in 2013 and headquartered in San Francisco, California, is a dynamic force in the CRM software market. Specializing in empowering sales teams, Close CRM offers a user-friendly platform tailored to startups, small businesses, and mid-sized enterprises globally. Their comprehensive suite of tools includes integrated calling, texting, and email functionalities designed to streamline communication and enhance customer interactions within a centralized hub. Key features such as lead and opportunity management, customizable workflows, and AI-enhanced automation tools set Close CRM apart in optimizing sales processes. Renowned for their commitment to data security and compliance, Close CRM is SOC 2 Type 2, GDPR, and CCPA compliant, ensuring robust protection of client information. Additionally, industry accolades such as inclusion in G2’s Top 50 Sales Products of 2024 emphasize their reputation for innovation and effectiveness. Customer feedback highlights Close CRM’s intuitive interface, powerful automation capabilities, and excellent customer support, contributing to high satisfaction ratings across customer review platforms. Close CRM offers a compelling solution with flexible pricing plans and a 14-day free trial for businesses seeking to elevate sales efficiency and drive growth. Whether managing leads, tracking opportunities, or integrating with over 100 third-party apps, Close CRM provides the tools and support needed to optimize sales performance effectively. Explore more about Close CRM to discover how their tailored solutions can benefit your business operations and sales strategy.

Summary

Zendesk, founded in 2007 in Copenhagen and now based in San Francisco, is a prominent software-as-a-service (SaaS) provider known for their innovative CRM and customer service solutions. Zendesk Sell, their flagship sales CRM, is designed to optimize sales processes with features like customizable pipelines, automation tools, and seamless integrations with popular platforms like Gmail and Slack. These features empower sales teams to manage leads more efficiently, improve communication, and gain valuable insights through advanced analytics. Zendesk Sell stands out with their strong focus on security, meeting high industry standards, including SOC 2 Type II and HIPAA compliance, and ensuring customer data is well protected. The platform’s intuitive interface and flexible customization options make it suitable for businesses of all sizes, while its powerful automation capabilities help streamline sales activities and boost productivity. Recognized by industry leaders like G2, Zendesk has earned a reputation for providing reliable, scalable solutions that meet the evolving needs of sales teams. With a range of subscription plans tailored to different business needs, Zendesk Sell offers a versatile approach to sales management, making them an attractive option for those looking to enhance their CRM strategy. Dive deeper into our review to see if Zendesk Sell aligns with your business goals.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Plans starting $49 per user per month if billed annually
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Focus on startups and small to medium-sized businesses (SMBs)
Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $19 per user per month when billed annually or $25 per user per month on a monthly subscription
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Small to medium businesses
Selling Points
  • Robust AI features
  • Built-in calling
  • Global communication solutions
Selling Points
  • Automated power dialer
  • Geolocation features
  • Sales trigger capabilities
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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