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Capsule vs LeadPerfection

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Pros
  • Seamless app integrations
  • Free trial and basic plan
  • Automated workflows and processes
  • Mobile access
  • AI-powered content generation
Pros
  • Free demo
  • Mobile application
  • Online video tutorials
  • 150+ reports
Cons
  • Marketing tools available separately
  • Restricted features with the free version
  • Support is limited to online channels
Cons
  • Lack of price transparency
  • Limited CRM features
  • Outdated website
Summary

Capsule CRM, established in 2009 and headquartered in Manchester, UK, offers a comprehensive customer relationship management platform tailored to businesses of all sizes. Developed by Zestia, Capsule provides various services, including robust contact management, customizable sales pipelines, workflow automation, and detailed sales analytics. The platform integrates seamlessly with popular tools like Gmail, Outlook, Zapier, and Google Workspace, enhancing their utility and ease of use. Capsule CRM stands out with their unique features, such as auto-enriched contact profiles, AI-powered content generation, and offline access via a mobile app. Customers have praised the platform's clean, intuitive interface and responsive support team. Capsule is also recognized for their strong security measures, including GDPR compliance, two-factor authentication, and SOC 2 accreditation. Notable industry accolades, such as the Best CRM Solution award at the TechRadar Pro Best for Business Awards in 2019, underscore Capsule’s reputation as a trusted CRM provider. Capsule CRM offers flexible and scalable solutions to streamline your operations and enhance customer relationships, whether you're a startup, small business, or large enterprise. Dive deeper into this review to explore the full range of Capsule CRM’s capabilities and how they can support your business growth.

Summary

LeadPerfection, founded in 2004 and headquartered in Sea Cliff, NY, offers a CRM solution designed specifically for the home remodeling and home improvement sectors. Their platform, accessible through major web browsers, provides essential tools for managing leads, optimizing call center operations, and tracking sales performance. Unique features include advanced scheduling that minimizes sales reps' travel time, production management tools to track project milestones, and comprehensive prospect tracking to ensure effective lead follow-up. LeadPerfection’s system supports mobile access through apps available on iOS and Android, allowing users to manage operations on the go. While the company provides a free demo to help potential customers explore the platform, detailed pricing information requires direct contact. Despite a long-standing presence in the industry, LeadPerfection lacks extensive customer reviews on major platforms like BBB and Trustpilot, with limited feedback on sites like Capterra. With specialized solutions tailored to their niche, LeadPerfection aims to deliver a streamlined approach to CRM for remodeling businesses. Their focus on industry-specific features and compliance tools offers a compelling proposition for companies looking to enhance operational efficiency. For more details, explore the full review and discover how LeadPerfection could fit your business needs.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Free plan, then $18 per user per month when billed annually or $21 monthly
  • Free Trial : Available
  • Mobile App : True
  • Business Size Supported : Any
Quick Stats
  • Cloud-Based Software : False
  • Cost : Undisclosed
  • Free Trial : Undisclosed
  • Mobile App : True
  • Business Size Supported : Any
Selling Points
  • Data organization by grouping custom fields
  • Forward emails to a unique storage address
  • Offline access
  • Auto-enriched contact profiles
Selling Points
  • Data migration assistance
  • Built-in do not call component
  • Advanced scheduling tools
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Undisclosed
    Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Undisclosed
    Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Undisclosed
    Lead Generation
  • Marketing Automation
  • Undisclosed
    Productivity Tools
  • Undisclosed
    Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Security Features
  • Undisclosed
    Compliance Certifications
  • Undisclosed
    Data Encryption
  • Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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