Bitrix24 vs Thryv

Bitrix24, launched in 2012 by Bitrix Inc., is headquartered in Alexandria, Virginia. They have quickly evolved into a comprehensive online workspace integrating collaboration, project management, CRM, and automation tools into one platform. Bitrix24 caters to organizations of all sizes, offering services accessible via browser, mobile, and desktop apps. Their unique features include telephony integration, which automatically records calls and adds them as new deals, and CoPilot, an AI assistant that helps automate tasks and generate ideas. Their fixed-rate pricing and unlimited user access on the free plan stand out, making them an attractive option for many businesses. Customer feedback is mixed, with users praising their extensive functionality, mobile CRM, and competitive pricing compared to other solutions. However, some have found the interface overwhelming and the learning curve steep, particularly for new users. The overlapping features between CRM and other products can create confusion about what each component truly offers. Their industry credentials include SAS 70 Type II and GDPR compliance, ensuring secure, encrypted connections for their users. Whether you’re a small business or a larger enterprise, Bitrix24 offers a broad set of tools that could transform your business operations. Read our full review to discover how they could fit your operational needs.

Thryv is an all-in-one business management solution that was established in 2013 and headquartered in Dallas, Texas. The platform is tailored for small businesses seeking to streamline their operations. They provide a wide array of services, including customer relationship management (CRM), social media management, professional website creation, marketing tools, and secure payment processing via ThryvPay. The platform is recognized for its user-friendly interface and adaptability across various industries, such as home services, health and wellness, and legal services. Accredited by the Better Business Bureau (BBB) with an A+ rating, they also ensure compliance with major data protection regulations like CCPA and HIPAA. Their online presence is largely positive, with customer feedback highlighting the platform’s effectiveness and ease of use. The company is lauded for their commitment to helping small businesses compete with larger enterprises by centralizing key business functions. Read the full review to explore all that Thryv has to offer and see how it can benefit your business.