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Apptivo CRM vs Oracle CX

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Pros
  • A+ BBB rating
  • Comprehensive feature set with various customization options
  • Affordable plans
  • Mobile app
Pros
  • Scalability
  • Real-time updates
  • Industry-specific solutions
  • Mobile access
Cons
  • Steep learning curve
  • May require the use of a developer
  • Limited free trial
Cons
  • Lack of price transparency
  • No free trial
  • Complex website
Summary

Founded in 2009 and headquartered in Fremont, California, Apptivo is a leading provider of cloud-based CRM and marketing management solutions tailored to businesses of all sizes, with a particular focus on small and mid-sized enterprises. They offer an integrated suite of tools that includes CRM, project management, invoicing, field service, and marketing automation, all designed to work seamlessly together. One of their standout features is the high level of customization, allowing businesses to tailor the platform to their specific needs and workflows. The software supports robust compliance with industry standards such as GDPR, ensuring data security and regulatory adherence. They also provide a versatile project management module that includes task tracking, time management, and collaboration tools, making it a comprehensive solution for managing various business functions. Explore more about how Apptivo might the solution for your business operational needs in this review.

Summary

Oracle, founded in 1977 in Santa Clara, California, and now headquartered in Austin, Texas, is a leading technology provider specializing in integrated cloud applications and infrastructure platforms. Their Oracle Customer Experience Cloud (CX Cloud Suite) offers comprehensive CRM solutions to streamline sales, marketing, and customer service operations. These solutions provide a holistic view of customers, leveraging AI-powered insights, real-time data synchronization, and robust data security features to enhance customer engagement and boost business productivity. Oracle’s CRM offerings include lead management, contact management, sales force automation, mobile CRM, and advanced reporting and analytics. The platform’s seamless integration with other Oracle applications, such as Oracle ERP and Oracle Fusion Marketing, ensures consistency and efficiency in operations. Additionally, Oracle offers industry-specific solutions tailored to sectors like communications, financial services, healthcare, and manufacturing, making them adaptable to diverse business needs. Customer feedback highlights Oracle’s powerful capabilities, user-friendly design, and swift support services. Despite some drawbacks regarding price transparency and the complexity of their website, Oracle maintains a strong reputation in the industry, with numerous accolades and compliance with industry security standards. This positions Oracle as a reliable choice for businesses seeking robust, scalable, innovative CRM solutions.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $15 per user
  • Free Trial : 30 days
  • Mobile App : True
  • Business Size Supported : Small and medium businesses (SMBs)
Quick Stats
  • Cloud-Based Software : True
  • Cost : Quote-based
  • Free Trial : Undisclosed
  • Mobile App : True
  • Business Size Supported : Any
Selling Points
  • High level of customization
  • Integrated invoicing features
  • Extensive marketing tools
Selling Points
  • AI and machine-learning insights
  • Complete customer view
  • Unified solution
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Undisclosed
    Annual Subscription
  • Undisclosed
    Free Trial
  • Undisclosed
    Freemium
  • Undisclosed
    Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Undisclosed
    Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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