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Apptivo CRM vs Bitrix24

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Pros
  • A+ BBB rating
  • Comprehensive feature set with various customization options
  • Affordable plans
  • Mobile app
Pros
  • Free plan forever
  • All-encompassing solution
  • Telephony integration
  • Unlimited deals and contacts
  • Sales enablement tools
Cons
  • Steep learning curve
  • May require the use of a developer
  • Limited free trial
Cons
  • Not a standalone CRM
  • Lack of transparency
  • Limited number of pipelines in lower-tiered plans
Summary

Founded in 2009 and headquartered in Fremont, California, Apptivo is a leading provider of cloud-based CRM and marketing management solutions tailored to businesses of all sizes, with a particular focus on small and mid-sized enterprises. They offer an integrated suite of tools that includes CRM, project management, invoicing, field service, and marketing automation, all designed to work seamlessly together. One of their standout features is the high level of customization, allowing businesses to tailor the platform to their specific needs and workflows. The software supports robust compliance with industry standards such as GDPR, ensuring data security and regulatory adherence. They also provide a versatile project management module that includes task tracking, time management, and collaboration tools, making it a comprehensive solution for managing various business functions. Explore more about how Apptivo might the solution for your business operational needs in this review.

Summary

Bitrix24, launched in 2012 by Bitrix Inc., is headquartered in Alexandria, Virginia. They have quickly evolved into a comprehensive online workspace integrating collaboration, project management, CRM, and automation tools into one platform. Bitrix24 caters to organizations of all sizes, offering services accessible via browser, mobile, and desktop apps. Their unique features include telephony integration, which automatically records calls and adds them as new deals, and CoPilot, an AI assistant that helps automate tasks and generate ideas. Their fixed-rate pricing and unlimited user access on the free plan stand out, making them an attractive option for many businesses. Customer feedback is mixed, with users praising their extensive functionality, mobile CRM, and competitive pricing compared to other solutions. However, some have found the interface overwhelming and the learning curve steep, particularly for new users. The overlapping features between CRM and other products can create confusion about what each component truly offers. Their industry credentials include SAS 70 Type II and GDPR compliance, ensuring secure, encrypted connections for their users. Whether you’re a small business or a larger enterprise, Bitrix24 offers a broad set of tools that could transform your business operations. Read our full review to discover how they could fit your operational needs.

Quick Stats
  • Cloud-Based Software : True
  • Cost : Starting at $15 per user
  • Free Trial : 30 days
  • Mobile App : True
  • Business Size Supported : Small and medium businesses (SMBs)
Quick Stats
  • Cloud-Based Software : True
  • Cost : Free plan, then $61 monthly or $49 when billed annually
  • Free Trial : Unavailable
  • Mobile App : True
  • Business Size Supported : Any
Selling Points
  • High level of customization
  • Integrated invoicing features
  • Extensive marketing tools
Selling Points
  • Fixed-rate pricing
  • Integrated contact center
  • CoPilot assistance
  • Unlimited users on free plan
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Features & Services
  • Activity Logging
  • AI-Powered Tools
  • API & Developer Tools
  • Undisclosed
    Automated Workflow Builder
  • Contact Management
  • Deal Tracking
  • Email Campaigns
  • Email Syncing & Templates
  • Field Customization
  • Lead Management
  • Performance Reports
  • Pipeline Management
  • Reporting & Insights
  • Workflows
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Integrations
  • Accounting Software
  • Lead Generation
  • Marketing Automation
  • Productivity Tools
  • Project Management
Security Features
  • Compliance Certifications
  • Data Encryption
  • Undisclosed
    Role-Based Permissions
  • Undisclosed
    Single Sign-On (SSO)
  • Undisclosed
    Two-Factor Authentication (2FA)
Security Features
  • Compliance Certifications
  • Data Encryption
  • Role-Based Permissions
  • Single Sign-On (SSO)
  • Two-Factor Authentication (2FA)
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone

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