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The Credit Pros

The Credit Pros

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Pros
  • Bilingual services available
  • Financial management tools are included with all credit repair packages
  • FICO-certified credit professionals
  • Unlimited disputes
  • 90-day money-back guarantee
  • Mobile and web tools and resources
Cons
  • High initial and ongoing fees
  • Not available in all states
  • Some fake reviews discovered on Trustpilot
  • No 24/7 phone support
Summary

Founded in 2009 and headquartered in West Palm Beach, Florida, The Credit Pros is a leading credit repair company dedicated to helping individuals improve their financial health by navigating the complexities of credit reporting. They specialize in assisting those with low credit scores due to errors, outdated information, or negative marks on their credit reports. The company offers a range of services, including detailed credit analysis, credit disputes, identity theft restoration, budgeting assistance, and credit monitoring, all designed to empower clients to take control of their credit. Leveraging AI-driven services, The Credit Pros employ AI to assess data, identify patterns, and make informed decisions, providing a personalized approach tailored to each client's unique needs. They emphasize transparency in their fee structure and adhere to key regulations such as the FCRA and FDCPA, ensuring ethical and legally sound practices. Despite some customer complaints regarding service results and refunds, they maintain a strong reputation in the industry with an A+ rating from the Better Business Bureau and recognition on the Inc. 5000 list of America’s fastest-growing private companies.

Quick Stats
  • BBB Rating : A+
  • Cancelation Policy : Cancel anytime with no fees; full refund within 5 days of signing or, if no deletions, within 90 days
  • Trustpilot Score : N/R
  • Initial Fees : $119 to $149
  • Money-Back Guarantee : 90 days (under specific conditions)
  • Monthly Fee : Starting at $69
  • Customer Experience : Good
  • Unlimited Disputes : "True"
  • Service Coverage : 46 states, excluding Maine, Kansas, Minnesota, and Oregon
Selling Points
  • A+ BBB rating
  • AI-Driven Credit Repair Program
  • Credit-Builder Tradeline
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Family or Couples Discounts
  • Undisclosed
    PayPal
FAQs
How long does it typically take for The Credit Pros to get my credit reports after signing up?
Is it possible for deleted negative items to reappear on my credit report after repair?
Who can access my credit reports when I use The Credit Pros?
Does The Credit Pros offer discounts for couples, military members, or other groups?
Where are The Credit Pros located, and how can I contact them?
How long does it usually take to see results with The Credit Pros?
How do you cancel your Credit Pros membership?