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CreditRepair.com vs The Credit People

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Pros
  • Comprehensive multi-step credit repair process
  • Identity fraud protection
  • Extensive educational resources available
  • Flexible service packages for different needs and budgets
Pros
  • Free consultation
  • Credit monitoring
  • Money-back guarantee
Cons
  • Unaccredited by the BBB
  • Faced a lawsuit from the CFPB
  • Services are not guaranteed
  • Isn't available in 12 states
Cons
  • Lack of transparency states of coverage
  • Cancellation policy complexity
Summary

CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.

Summary

Established in 2001 and headquartered in the United States, The Credit People is a reputable credit repair company with over 15 years of experience helping customers improve their credit scores. The company's mission is to provide comprehensive credit repair services and empower individuals to achieve their financial goals. The Credit People offers a range of services, including obtaining credit reports from all three major bureaus, disputing inaccuracies, and working to remove negative items from customers' credit histories. Unique features include an online account portal that allows 24/7 access to monitor progress, a satisfaction guarantee, and a credit repair service discount for couples. Customers have praised The Credit People's team of FCRA-certified agents, who are knowledgeable about credit repair laws and dedicated to achieving positive results. The company has demonstrated their commitment to customer satisfaction with an overall rating of 3.9 out of 5 on review platforms. By leveraging their extensive industry experience and innovative approach, The Credit People aims to help individuals overcome credit challenges and unlock new financial opportunities. Intrigued readers are encouraged to explore the company's services and customer testimonials to learn more about how The Credit People can assist in their credit repair journey.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Policy : Undisclosed
  • Trustpilot Score : 1.8 out of 5
  • Initial Fees : Between $69.95 and $119.95
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Starts at $69.95
  • Customer Experience : Fair
  • Unlimited Disputes : False
  • Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
Quick Stats
  • BBB Rating : C+
  • Cancelation Policy : Available
  • Trustpilot Score : 2.3 out of 5
  • Initial Fees : $19
  • Money-Back Guarantee : Available
  • Monthly Fee : Starting at $119
  • Customer Experience : "True"
  • Unlimited Disputes : "True"
Selling Points
  • In-depth credit report analysis
  • Mobile app with biometric login for enhanced security
  • Discounts for referrals and military personnel
Selling Points
  • Interactive website
  • Satisfaction guarantee
  • Team of certified representatives
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Family or Couples Discounts
  • PayPal

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