Credit Repair
Top Companies in 2024
CreditRepair.com vs Pinnacle Credit Repair
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- Comprehensive multi-step credit repair process
- Identity fraud protection
- Extensive educational resources available
- Flexible service packages for different needs and budgets
- Comprehensive free consultation
- Unlimited disputes with major credit agencies
- Unaccredited by the BBB
- Faced a lawsuit from the CFPB
- Services are not guaranteed
- Isn't available in 12 states
- Low BBB rating and no accreditation
- Lack of transparency on services
CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.
Founded in 2012 and based in New York, the company claims they use advanced artificial intelligence software to identify and dispute negative items on credit reports, with a reported deletion rate of up to 80% within the first 15 days of service. Pinnacle offers two main service tiers: the Fast Track Elite program, which is more budget-friendly, and the Hire Me Personally option, providing direct access to the founder, Andre Nguyen, for personalized support. With nearly 30 years of experience in credit repair, Pinnacle purportedly provides services, including free credit consultations, credit monitoring, and access to personal credit mentors. The company maintains a transparent pricing structure and offers satisfaction guarantees. Despite positive feedback regarding their efficiency, some clients may find the one-time fees higher than competitors. Pinnacle Credit Repair aims to combine technology and personalized service in their approach to credit improvement. However, it is essential to note that the company's claims regarding their deletion rates and effectiveness may be promotional, and individual results may vary.
- BBB Rating : N/R
- Cancelation Policy : Undisclosed
- Trustpilot Score : 1.8 out of 5
- Initial Fees : Between $69.95 and $119.95
- Money-Back Guarantee : Unavailable
- Monthly Fee : Starts at $69.95
- Customer Experience : Fair
- Unlimited Disputes : False
- Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
- BBB Rating : F
- Cancelation Policy : Unknown
- Trustpilot Score : 3.4 out of 5-star
- Initial Fees : 98 dollars
- Money-Back Guarantee : 120 days
- Monthly Fee : Starts at $98 a month
- Customer Experience : "True"
- Unlimited Disputes : "True"
- In-depth credit report analysis
- Mobile app with biometric login for enhanced security
- Discounts for referrals and military personnel
- Satisfaction guaranteed
- Cease & Desist Letters
- Compliance with Regulations (FCRA, FDCPA, etc.)
- Credit Building Assistance
- Credit Report Analysis from Credit Bureaus
- Credit Score Monitoring
- Creditor & Debt Collector Communication
- Debt Validation
- Dispute Letters
- FICO-Certified Professionals
- Financial Education Resources/Tools
- Free Consultation
- Goodwill Letters
- Identity Theft Protection
- Cease & Desist Letters—Undisclosed
- Compliance with Regulations (FCRA, FDCPA, etc.)—Undisclosed
- Credit Building Assistance—Undisclosed
- Credit Report Analysis from Credit Bureaus—Undisclosed
- Credit Score Monitoring
- Creditor & Debt Collector Communication—Undisclosed
- Debt Validation—Undisclosed
- Dispute Letters—Undisclosed
- FICO-Certified Professionals—Undisclosed
- Financial Education Resources/Tools—Undisclosed
- Free Consultation—Undisclosed
- Goodwill Letters—Undisclosed
- Identity Theft Protection—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket—Undisclosed
- FAQs
- Help Guides
- Live Chat
- Mobile Application—Undisclosed
- Phone
- Ticket
- Automatic bank drafts (ACH)
- Checks
- Credit/Debit Cards
- Family or Couples Discounts—Undisclosed
- PayPal—Undisclosed
- Automatic bank drafts (ACH)—Undisclosed
- Checks—Undisclosed
- Credit/Debit Cards—Undisclosed
- Family or Couples Discounts—Undisclosed
- PayPal—Undisclosed
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