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CreditRepair.com vs MSI Credit Solutions

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Pros
  • Comprehensive multi-step credit repair process
  • Identity fraud protection
  • Extensive educational resources available
  • Flexible service packages for different needs and budgets
Pros
  • Comprehensive free consultation
  • Unlimited disputes with major credit agencies
Cons
  • Unaccredited by the BBB
  • Faced a lawsuit from the CFPB
  • Services are not guaranteed
  • Isn't available in 12 states
Cons
  • Limited visibility into service processes
  • Absence of a dedicated mobile application
  • No accreditation from the Better Business Bureau (BBB)
Summary

CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.

Summary

Founded in 2006 and headquartered in Frisco, Texas, MSI Credit Solutions has established themselves as a prominent player in the credit repair industry. The company offers services designed to help individuals dispute inaccuracies on their credit reports and improve their credit scores. With a focus on personalized service, MSI provides one-on-one consultations with senior credit experts, unlimited disputes with major credit bureaus, and assistance with debt validation and cease-and-desist letters. MSI Credit Solutions is a certified National Association of Credit Services Organizations (NACSO) member and has received accolades such as the Super Service Award from Angie's List and an Editor’s Choice Award from BadCredit.org. Their commitment to customer satisfaction is reflected in their impressive ratings, boasting 4.7 stars on Trustpilot and 4.8 stars on Google. Unique features include a performance guarantee that promises refunds if clients do not see results and 24/7 access to an online credit portal. The company emphasizes transparency and integrity, often advising clients on the best course of action, even if it means recommending they do not require their services. With over 17 years of experience, MSI Credit Solutions is well-equipped to support clients on their journey to better credit.

Quick Stats
  • BBB Rating : N/R
  • Cancelation Policy : Undisclosed
  • Trustpilot Score : 1.8 out of 5
  • Initial Fees : Between $69.95 and $119.95
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Starts at $69.95
  • Customer Experience : Fair
  • Unlimited Disputes : False
  • Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
Quick Stats
  • BBB Rating : C+
  • Cancelation Policy : Anytime
  • Trustpilot Score : 4.1 out of 5
  • Initial Fees : As low as 98 dollars
  • Money-Back Guarantee : Available
  • Monthly Fee : Starts at $98 a month
  • Customer Experience : "True"
  • Unlimited Disputes : "True"
Selling Points
  • In-depth credit report analysis
  • Mobile app with biometric login for enhanced security
  • Discounts for referrals and military personnel
Selling Points
  • Cease-and-desist letters to collection agencies
  • Robust customer support and coaching
  • 24/7 access to the online portal
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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