Credit Repair
Top Companies in 2024
CreditRepair.com vs MSI Credit Solutions
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- Comprehensive multi-step credit repair process
- Identity fraud protection
- Extensive educational resources available
- Flexible service packages for different needs and budgets
- Comprehensive free consultation
- Unlimited disputes with major credit agencies
- Unaccredited by the BBB
- Faced a lawsuit from the CFPB
- Services are not guaranteed
- Isn't available in 12 states
- Limited visibility into service processes
- Absence of a dedicated mobile application
- No accreditation from the Better Business Bureau (BBB)
CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.
Founded in 2006 and headquartered in Frisco, Texas, MSI Credit Solutions has established themselves as a prominent player in the credit repair industry. The company offers services designed to help individuals dispute inaccuracies on their credit reports and improve their credit scores. With a focus on personalized service, MSI provides one-on-one consultations with senior credit experts, unlimited disputes with major credit bureaus, and assistance with debt validation and cease-and-desist letters. MSI Credit Solutions is a certified National Association of Credit Services Organizations (NACSO) member and has received accolades such as the Super Service Award from Angie's List and an Editor’s Choice Award from BadCredit.org. Their commitment to customer satisfaction is reflected in their impressive ratings, boasting 4.7 stars on Trustpilot and 4.8 stars on Google. Unique features include a performance guarantee that promises refunds if clients do not see results and 24/7 access to an online credit portal. The company emphasizes transparency and integrity, often advising clients on the best course of action, even if it means recommending they do not require their services. With over 17 years of experience, MSI Credit Solutions is well-equipped to support clients on their journey to better credit.
- BBB Rating : N/R
- Cancelation Policy : Undisclosed
- Trustpilot Score : 1.8 out of 5
- Initial Fees : Between $69.95 and $119.95
- Money-Back Guarantee : Unavailable
- Monthly Fee : Starts at $69.95
- Customer Experience : Fair
- Unlimited Disputes : False
- Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
- BBB Rating : C+
- Cancelation Policy : Anytime
- Trustpilot Score : 4.1 out of 5
- Initial Fees : As low as 98 dollars
- Money-Back Guarantee : Available
- Monthly Fee : Starts at $98 a month
- Customer Experience : "True"
- Unlimited Disputes : "True"
- In-depth credit report analysis
- Mobile app with biometric login for enhanced security
- Discounts for referrals and military personnel
- Cease-and-desist letters to collection agencies
- Robust customer support and coaching
- 24/7 access to the online portal
- Cease & Desist Letters
- Compliance with Regulations (FCRA, FDCPA, etc.)
- Credit Building Assistance
- Credit Report Analysis from Credit Bureaus
- Credit Score Monitoring
- Creditor & Debt Collector Communication
- Debt Validation
- Dispute Letters
- FICO-Certified Professionals
- Financial Education Resources/Tools
- Free Consultation
- Goodwill Letters
- Identity Theft Protection
- Cease & Desist Letters
- Compliance with Regulations (FCRA, FDCPA, etc.)—Undisclosed
- Credit Building Assistance—Undisclosed
- Credit Report Analysis from Credit Bureaus
- Credit Score Monitoring—Undisclosed
- Creditor & Debt Collector Communication—Undisclosed
- Debt Validation
- Dispute Letters
- FICO-Certified Professionals—Undisclosed
- Financial Education Resources/Tools—Undisclosed
- Free Consultation
- Goodwill Letters
- Identity Theft Protection
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket—Undisclosed
- FAQs
- Help Guides
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Phone
- Ticket
- Automatic bank drafts (ACH)
- Checks
- Credit/Debit Cards
- Family or Couples Discounts—Undisclosed
- PayPal—Undisclosed
- Automatic bank drafts (ACH)—Undisclosed
- Checks—Undisclosed
- Credit/Debit Cards—Undisclosed
- Family or Couples Discounts—Undisclosed
- PayPal—Undisclosed
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