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Credit Saint vs CreditRepair.com

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Pros
  • Wide range of removals
  • Flexible cancellation policy
  • Customer portal to track progress
  • Experienced and dedicated team
Pros
  • Comprehensive multi-step credit repair process
  • Identity fraud protection
  • Extensive educational resources available
  • Flexible service packages for different needs and budgets
Cons
  • Higher pricing and initial fees
  • Not available in all states
  • Cannot guarantee positive outcomes
Cons
  • Unaccredited by the BBB
  • Faced a lawsuit from the CFPB
  • Services are not guaranteed
  • Isn't available in 12 states
Summary

Credit Saint is a well-established credit repair company founded in 2004. They are headquartered in Saddle Brook, New Jersey, and specialize in helping clients improve their credit scores by addressing inaccuracies and negative items on their credit reports. The company offers educational resources to assist clients in better understanding and managing their credit. Their services are tailored to help individuals with poor or fair credit improve their financial standing, having served over 200,000 such clients in removing inaccurate items from their credit reports. They emphasize compliance with regulations such as the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA) to protect clients' rights when dealing with debt collectors. For added customer convenience and protection, they offer a user-friendly online portal for secure data sharing and real-time tracking of disputes. Credit Saint has a strong reputation in the credit repair industry, consistently earning top ratings and holding an A rating from the BBB. Customers appreciate their clear pricing, comprehensive service, and effective customer support.

Summary

CreditRepair.com, founded in 2012 and headquartered in Salt Lake City, Utah, is a leading credit repair service provider. They are a subsidiary of Progrexion, thus also sharing ties with Lexington Law. CreditRepair.com aims to improve individuals’ credit scores by addressing inaccuracies and disputes on credit reports. With over a million clients served and over five million collections removed, they offer a comprehensive range of services, including credit report analysis, dispute generation, and creditor interventions. The company adheres to regulations such as the Fair Credit Reporting Act (FCRA) and the Credit Repair Organizations Act (CROA). Despite a notable $2.7 billion settlement with the CFPB in 2023 due to illegal fee collections, CreditRepair.com maintains a solid reputation, receiving mixed but generally positive reviews for their customer support and effective services. Their offerings are available across 38 states via online platforms and phone communication.

Quick Stats
  • BBB Rating : A
  • Cancelation Policy : Cancel anytime; fees may apply based on service agreement
  • Trustpilot Score : 4.7 out of 5
  • Initial Fees : $99 to $195
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starting at $79.99
  • Customer Experience : Good
  • Unlimited Disputes : "True"
  • Service Coverage : 45 states, excluding DC, Kansas, Maine, Mississippi, Oregon, and South Carolina
Quick Stats
  • BBB Rating : N/R
  • Cancelation Policy : Undisclosed
  • Trustpilot Score : 1.8 out of 5
  • Initial Fees : Between $69.95 and $119.95
  • Money-Back Guarantee : Unavailable
  • Monthly Fee : Starts at $69.95
  • Customer Experience : Fair
  • Unlimited Disputes : False
  • Service Coverage : 38 states, excluding CO, GA, KS, ME, MD, MI, MN, MS, OH, OR, SC, WI
Selling Points
  • 90-day money-back guarantee
  • Comprehensive service packages
  • Free credit repair consultation
  • Maintains an A rating from the BBB
Selling Points
  • In-depth credit report analysis
  • Mobile app with biometric login for enhanced security
  • Discounts for referrals and military personnel
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Family or Couples Discounts
  • PayPal
Payment Options
  • Automatic bank drafts (ACH)
  • Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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