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Credit Monkey vs Pyramid Credit Repair

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Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Pros
  • 7-day free trial
  • Real-time status updates
  • Free credit consultation and evaluation
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Cons
  • No mobile app
  • No full refunds
  • Lack of transparency of upfront fees and complete services
  • Lack of transparency on service coverage
Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Summary

Pyramid Credit Repair, founded in 2011 and headquartered in New York, has established themselves as a notable player in the credit repair industry. Initially providing credit repair software, the company transitioned to offering full-service credit repair, catering to clients across 49 states (excluding a few), focusing on consumer empowerment and financial health. The company offers three service tiers—Bronze, Gold, and Platinum—starting at $89 per month, with features such as dispute assistance, creditor negotiations, and personalized credit advice. A standout aspect of Pyramid is their commitment to transparency, with a 90-day money-back guarantee and no long-term contracts required. Customers can track their progress through a user-friendly mobile app, enhancing the overall experience. Customer feedback highlights Pyramid's effectiveness in improving credit scores and their supportive customer service, which is available 24/7. Additionally, the company holds an A+ rating from the Better Business Bureau, reflecting their credibility in the market. Focusing on education and personalized strategies, Pyramid Credit Repair aims to help clients achieve their financial goals, making them an appealing option for those seeking credit repair solutions.

Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Quick Stats
  • BBB Rating : A+
  • Cancelation Policy : Yes
  • Trustpilot Score : Phone calls, FAQs, and free consultation
  • Initial Fees : Undisclosed
  • Money-Back Guarantee : Undisclosed
  • Monthly Fee : Starting at $89 per month
  • Customer Experience : "True"
  • Service Coverage : "True"
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Selling Points
  • Dedicated live case manager
  • Personalized plans
  • Free credit report and analysis
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Undisclosed
    Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Undisclosed
    Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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