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Credit Monkey vs MSI Credit Solutions

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Pros
  • 90-day money-back guarantee
  • 24/7 client portal
  • Free phone consultation
  • Credit Repair Training Academy
  • Live chat
Pros
  • Comprehensive free consultation
  • Unlimited disputes with major credit agencies
Cons
  • Not accredited by the BBB
  • Not Nationwide
  • Lacks transparency
Cons
  • Limited visibility into service processes
  • Absence of a dedicated mobile application
  • No accreditation from the Better Business Bureau (BBB)
Summary

Credit Monkey, founded in 2007 and headquartered in California, is a certified credit repair company that operates nationwide, offering their services to clients across all 50 states. The company specializes in helping individuals improve their credit scores by disputing negative items on credit reports, including inquiries, bankruptcies, collections, and late payments. Credit Monkey stands out with their unique approach, charging clients only after dispute letters are mailed and providing a 90-day money-back guarantee if no items are disputed. Their services are facilitated through a user-friendly cloud-based platform, allowing clients to monitor their credit repair progress in real-time. Additionally, Credit Monkey offers a Credit Repair Training Academy, equipping clients with the knowledge to maintain a high credit rating. With solid industry credentials, Credit Monkey has received positive feedback, including a 4.7-star rating on Trustpilot and a C rating from the Better Business Bureau. Customers appreciate the company’s efficient processes and supportive customer service, making them an appealing option for those looking to enhance their financial standing.

Summary

Founded in 2006 and headquartered in Frisco, Texas, MSI Credit Solutions has established themselves as a prominent player in the credit repair industry. The company offers services designed to help individuals dispute inaccuracies on their credit reports and improve their credit scores. With a focus on personalized service, MSI provides one-on-one consultations with senior credit experts, unlimited disputes with major credit bureaus, and assistance with debt validation and cease-and-desist letters. MSI Credit Solutions is a certified National Association of Credit Services Organizations (NACSO) member and has received accolades such as the Super Service Award from Angie's List and an Editor’s Choice Award from BadCredit.org. Their commitment to customer satisfaction is reflected in their impressive ratings, boasting 4.7 stars on Trustpilot and 4.8 stars on Google. Unique features include a performance guarantee that promises refunds if clients do not see results and 24/7 access to an online credit portal. The company emphasizes transparency and integrity, often advising clients on the best course of action, even if it means recommending they do not require their services. With over 17 years of experience, MSI Credit Solutions is well-equipped to support clients on their journey to better credit.

Quick Stats
  • BBB Rating : B+
  • Cancelation Policy : Available
  • Trustpilot Score : N/R
  • Initial Fees : Unavailable
  • Money-Back Guarantee : 90 days
  • Monthly Fee : Starts at $99 a month
  • Customer Experience : "True"
  • Service Coverage : Not nationwide
Quick Stats
  • BBB Rating : C+
  • Cancelation Policy : Anytime
  • Trustpilot Score : 4.1 out of 5
  • Initial Fees : As low as 98 dollars
  • Money-Back Guarantee : Available
  • Monthly Fee : Starts at $98 a month
  • Customer Experience : "True"
  • Unlimited Disputes : "True"
Selling Points
  • Live Score Client Portal
  • $0 enrollment
Selling Points
  • Cease-and-desist letters to collection agencies
  • Robust customer support and coaching
  • 24/7 access to the online portal
Services & Perks
  • Undisclosed
    Cease & Desist Letters
  • Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Creditor & Debt Collector Communication
  • Undisclosed
    Debt Validation
  • Dispute Letters
  • FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Undisclosed
    Identity Theft Protection
Services & Perks
  • Cease & Desist Letters
  • Undisclosed
    Compliance with Regulations (FCRA, FDCPA, etc.)
  • Undisclosed
    Credit Building Assistance
  • Credit Report Analysis from Credit Bureaus
  • Undisclosed
    Credit Score Monitoring
  • Undisclosed
    Creditor & Debt Collector Communication
  • Debt Validation
  • Dispute Letters
  • Undisclosed
    FICO-Certified Professionals
  • Undisclosed
    Financial Education Resources/Tools
  • Free Consultation
  • Goodwill Letters
  • Identity Theft Protection
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Undisclosed
    Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal
Payment Options
  • Undisclosed
    Automatic bank drafts (ACH)
  • Undisclosed
    Checks
  • Undisclosed
    Credit/Debit Cards
  • Undisclosed
    Family or Couples Discounts
  • Undisclosed
    PayPal

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