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Helcim

Helcim

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Pros
  • Specialized solutions for SaaS and large companies
  • A large variety of payment methods
  • Allows surcharging
  • Comprehensive third-party integrations
  • Learning and resource availability
  • Improved cash flow
  • Volume discounts
Cons
  • Unintuitive and slow software
Summary

Helcim is a Canadian credit card processing and merchant services company founded in 2006 and headquartered in Calgary, AB. They are a fast, secure, and reliable credit card processor that provides payment solutions to more than 20 countries and all business types worldwide. They provide various services, including online payments, point-of-sale systems, virtual terminals, and mobile payments. Helcim provides several transaction processing alternatives and accepts worldwide credit card payments, recurring payments, and invoices. They do not require clients to get into lengthy contracts and offer affordable interchange-plus rates, which is their specialty pricing model. That model comes with built-in volume discounts and a suite of free payment processing tools. They are generally well-reviewed, getting a 4.2/5 on Trustpilot, and have an excellent reputation among clients, who praise their support's straightforward and helpful nature and fast service. They are up-front about their no-contract processing fees and hardware costs on their website.

Quick Stats
  • Transaction Speed : 2 days
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : Interchange-Plus
  • Trustpilot Score : 4.2 out of 5
  • BBB Rating : A+
Selling Points
  • Protected and secure payments with Helcim Fraud Defender and data encryption
  • Multiple payment options include in-person, online, in-app, and over-the-phone payments
  • Transparent pricing policy and no hidden fees
System Features
  • Billing & Invoicing
  • Electronic Receipts
  • Free Hardware
  • Mobile Card Reader
  • Multiple Payment Gateways
  • Recurring Payments & Billing
  • Reporting & Analytics
  • Virtual Terminal
Data Security
  • EMV Compliant
  • Payment Fraud Protection
  • PCI Compliance
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Third-Party Integrations
  • Processing Services
  • Accounting Software
  • POS
  • Productivity Software
Operating System Compatabilities
  • Android
  • Cloud-Based
  • Mac
  • On-Site Installation
  • Windows
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • NFC Payments
  • Online Payment Procesing
Customer Support
  • Demos
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Tickets
FAQs
What customer support options does Helcim offer?
How much does Helcim cost?
Are there any hidden fees with Helcim?
Are there monthly fees with Helcim?
Should I change my bank account with Helcim?