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Dialpad is designed for businesses of all sizes, from small startups to large enterprises. Their unified communications platform integrates voice, video, and messaging, offering a comprehensive solution for various communication needs. With features like AI-powered transcriptions, real-time analytics, seamless integrations, and tools like Google Workspace and Microsoft 365, Dialpad aims to enhance productivity and streamline workflows.

Yes, Dialpad is safe to use. They employ robust security measures, including AES 256-bit encryption and SOC2 Type II compliance, to ensure that data during calls and other communications is secure. These features make Dialpad a reliable choice for businesses that prioritize data security and compliance​.

Dialpad offers three main pricing plans: the Standard plan at $27 per user per month or $15 if billed annually, which includes features like unlimited calling, AI meetings for up to 10 participants, and integrations with Google Workspace and Microsoft 365. The Pro plan costs $35 per user per month, or $25 if billed annually, adding 24/7 live agent support, CRM integrations, and support for multiple phone numbers and office locations. The Enterprise plan, with pricing available upon request, offers advanced features such as 99.9% uptime, unlimited office locations and ring groups, and priority live agent support​.

Dialpad works on a wide range of devices. Their mobile apps are compatible with iOS and Android mobile devices, as well as PCs and Macs. Additionally, the Dialpad platform can be accessed via web browsers, making it versatile for use on various devices without the need for specialized hardware