CenturyLink
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- Flexible
- Allows multiple users and devices on one plan
- Mobile application
- High-speed fiber connections
- Security concerns
- Challenges in contacting support
- May experience outages
Headquartered in Los Angeles, CA., CenturyLink is one of the leading telecommunication companies offering affordable internet solutions for upcoming businesses and top-of-the-range landline service. The company has grown through key acquisitions, offering services like traditional landlines, advanced VOIP systems, and unified communications. Their flexible pricing plans with perks like free equipment and installation, comprehensive communication solutions, and a user-friendly mobile app show their commitment to continuous evolution in the fast-paced technological world. However, the company needs to address drawbacks such as security concerns and inconsistent customer services to remain competitive. Despite these challenges, CenturyLink's commitment to providing affordable internet solutions and ability to address customer complaints shows that the company is headed in a good direction.
- Free Desktop App : True
- Free Video Conferencing : True
- Business Size Supported : Small and medium size
- Transparent Pricing : True
- Pricing Model : Per user, per month
- Customer Experience : Excellent
- Money-Back Guarantee : True
- Trustpilot Score : 1.1 out of 5
- BBB Rating : N/R
- Cheap and reliable high-speed connections through fiber
- Affordable internet and voice solutions for business
- Cheaper scalability
- Call Analytics
- Call Monitoring (User Management)—Undisclosed
- Call Recording & Voicemails
- Cellphone Compatability
- Cloud-Based Services
- Desktop Application
- Existing Hardware Compatability
- International Telephone
- International Toll-Free Number
- Internet Fax
- Local Numbers for All Users
- Mobile App
- Real-Time Reports
- Team Messaging
- Third-Party Software Integrations
- Unified Communications as a Service (UCaaS)
- Unlimited Calls
- Unlimited SMS
- Video Conferencing
- Virtual Assistant/Receptionist
- Virtual Phone Numbers
- Voicemail to Email
- Android
- iOS
- macOS
- Windows
- Adapters (Analog to VoIP)
- Headsets
- Intercom & Paging
- IP Conference Phones
- IP Desk Phones
- Wi-Fi (Cordless) Phones
- Documentation
- In-Person
- Live Online
- Videos
- Webinars
- Demos
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Social Media