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Silverrock

SilverRock

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Pros
  • Repairs available outside of business hours
  • Rental car reimbursement
  • Transferable coverage
  • Available nationwide
  • Trip interruption reimbursement
  • Convenient in-network vendor allocation engine
Cons
  • Lack of plan options
  • Limited coverage conditions
  • Inflexible deductible choices
  • No roadside assistance
  • Non-transparent
Summary

SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector. 

Quick Stats
  • BBB Rating : B
  • Cancelation Option : Available
  • Maintenance Coverage : Unavailable
  • Money-Back Guarantee : Available
  • Number of Plans Available : 2
  • Repair Shop Choice : SilverRock repair facilities
  • Term Limits : 5 years
  • Waiting Period : None
  • Operating Status : Active
  • Business Started : 2014
  • Online Quote : False
Selling Points
  • They offer mobile mechanics through an interactive map
  • Works as a grace period for new vehicles protected by Carvana warranty
  • In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Customer Support
  • Phone
  • Email
  • FAQs
  • Undisclosed
    Help Guides
  • Undisclosed
    Live Chat
  • Undisclosed
    Mobile Application
  • Undisclosed
    Ticket
Payment Options
  • Major Credit Cards
  • Major Debit Cards
  • Undisclosed
    Cash
  • Check
  • ACH Transactions
  • PayPal
  • Undisclosed
    Apple Pay
  • Undisclosed
    Google Pay
  • Money Order
  • Wire Transfer
  • *Not all payment methods are available in all states
  • *Some payment methods may incur additional fees
FAQs
How can I reach SilverRock customer support team?
Does SilverRock let me choose any repair shop I want?
How long does SilverRock's warranty last?
How much is SilverRock's deductible?
What does SilverRock's auto warranty cover?
Are SilverRock's plans transferable?
Is a SilverRock warranty worth it?