Silverrock
SilverRock
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Pros
- Repairs available outside of business hours
- Rental car reimbursement
- Transferable coverage
- Available nationwide
- Trip interruption reimbursement
- Convenient in-network vendor allocation engine
Cons
- Lack of plan options
- Limited coverage conditions
- Inflexible deductible choices
- No roadside assistance
- Non-transparent
Summary
SilverRock is not your typical auto warranty company; they're on a mission to transform the warranty industry. With a focus on redefining warranty services, SilverRock brings innovation to the forefront. From its cutting-edge vendor allocation engine to comprehensive theft protection and nationwide coverage, SilverRock is committed to revolutionizing the customer experience in the auto warranty sector.
Quick Stats
- BBB Rating : B
- Maximum Mileage : 50,000
- Money-Back Guarantee : Available
- Number of Plans Available : 2
- Waiting Period : None
- Operating Status : Active
Selling Points
- They offer mobile mechanics through an interactive map
- Works as a grace period for new vehicles protected by Carvana warranty
- In case of a theft, you can track your car through the LO Jack app; in case the car isn't found, they'll give you $5000
Coverage & Plan Flexibility
- High-mileage
- Exclusionary
- Powertrain
- $0 deductible option—Undisclosed
- Commercial/rideshare
- EV/hybrid components
- No waiting period—Undisclosed
- Option with free maintenance benefits—Undisclosed
- Transferable—Undisclosed
Claims & Repair Experience
- 24/7 roadside assistance—Undisclosed
- Any licensed repair shop—Undisclosed
- Direct shop payment
- In-network repair network—Undisclosed
- Mobile app for claims—Undisclosed
- Online claims portal—Undisclosed
- Trip interruption coverage
Customer Support & Transparency
- Phone
- 24/7 customer support—Undisclosed
- FAQs / Educational resources
- Live Chat—Undisclosed
- Mobile Application—Undisclosed
- Online quote without phone—Undisclosed
- Sample contracts online—Undisclosed
Contract & Payment Terms
- Contract (lump-sum) payments—Undisclosed
- Pay-in-full discount
- Month-to-month payments
- Cancellation fee—Undisclosed
- Multi-vehicle discount—Undisclosed
- Price lock guarantee
- *Not all payment methods are available in all states
- *Some payment methods may incur additional fees
FAQs
How can I reach SilverRock customer support team?
Does SilverRock let me choose any repair shop I want?
How long does SilverRock's warranty last?
How much is SilverRock's deductible?
What does SilverRock's auto warranty cover?
Are SilverRock's plans transferable?
Is a SilverRock warranty worth it?