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Yes. Endurance requires a waiting period of 30 days and 1,000 miles before coverage begins. If your vehicle breaks down during this period, the repair will not be covered. This is designed to prevent claims for pre-existing conditions. As ever, please verify the accuracy of any information in your contract during the application process.

Yes. Endurance offers a 30-day money-back guarantee. If you cancel within 30 days and have not filed any claims, you receive a full refund. After 30 days, cancellation is eligible for a prorated refund minus administrative fees. Customers report that cancellation requires submitting a written request and may take several weeks to process.

No. The high-voltage battery in EVs and hybrids is explicitly excluded from all Endurance plans. Hybrid component coverage is available as an optional add-on on select plans, but the battery itself is never covered. (Note: Most manufacturer warranties already cover hybrid batteries for 8–10 years or 100,000–150,000 miles.)

Endurance is one of the few providers offering unlimited mileage on many of their plans. As long as your vehicle is 20 years old or newer, you can keep it covered without worrying about a mileage cap.

Endurance plans are accepted at any licensed repair facility, including dealerships, chain shops, and independent mechanics. They also partner with RepairPal to help customers find certified shops in their area. The shop must obtain authorization from Endurance before beginning any work.

First, take your vehicle to a licensed repair facility. Have the shop call Endurance at 1-877-414-0134 for authorization before any work begins. Once approved, you pay your deductible, and Endurance pays the shop directly. You can also track claim status through the Endurance Customer Portal or mobile app.

Only on the Advantage plan, which bundles mechanical breakdown coverage with up to $3,500 in annual maintenance benefits. Standard plans (Secure, Secure Plus, Superior, Supreme) do not cover routine maintenance or wear items like brake pads, tires, or wiper blades. It's a good idea to check your current policy for the specific, accurate details of your coverage.

Endurance is available in 49 states. Direct-to-consumer plans are not available in Massachusetts due to state law. Massachusetts residents may still access Endurance-administered plans through participating dealerships. California residents receive coverage through a regulated mechanical breakdown insurance (MBI) model instead of traditional service contracts.

Yes. Most Endurance plans are transferable to a new owner for a small fee. Transferring coverage can add resale value to your vehicle. You cannot transfer the plan to a different vehicle you purchase; you would need to start a new contract.