Ultimate Transport 123: Ensuring Safety, Reliability & Affordability

Ultimate Transport 123 at a Glance 

Ultimate Transport 123, previously known as Auto Transport 123, is a well-established transportation company in the United States. Having started in a small office in 2010, they currently boast more than ten years of industry experience. Their transportation services serve individuals and businesses of all sizes within the United States, encompassing Hawaii and Alaska, Puerto Rico, the Virgin Islands, and extending to international ports such as Canada and Guam.

Established with a vision to innovate the transportation industry by integrating advanced technologies, the company offers an extensive array of services. These include door-to-door and port-to-port transport, open and enclosed vehicle transport, shipping of oversized vehicles, long-distance vehicle purchases, and international transport. By prioritizing customer satisfaction and safety, the company guarantees personalized solutions by providing a varied fleet of vehicles equipped with the latest safety and technological advancements. They also provide around-the-clock monitoring, in addition to multiple insurance policies, to ensure a secure and effective transportation process.

The company is not accredited by the Better Business Bureau (BBB). That said, they are compliant with necessary regulations, and authorized by the Department of Transportation, with USDOT number 2247479, and FMCSA number MC: 724477. 

What Services Does Ultimate Transport 123 Offer?

Ultimate Transport 123 offers an extensive range of services, including:

• Door-to-door shipping: They can arrange for vehicle pickup from your designated location, ensuring minimal mileage is added to your car
• Port-to-port transport: Transportation options are available for shipping your vehicle via ocean, as well as for shipping household goods or freight to and from the company's terminal locations
• Open auto transport: This budget transport method involves transporting your vehicle on an open-air, exposed trailer
• Enclosed auto transport: This option comes with the advantage of providing additional protection to your vehicles from any weather elements or road debris elements encountered during the journey, albeit at an additional cost 
• Cross-country shipping: They will transport your vehicle across long distances within the United States, sparing you the inconvenience of enduring lengthy drives
• International shipping: This service allows you to transport your vehicles or household goods to and from several international ports
• Shipping to non-contiguous states and territories: The service to transport your vehicles to the only two non-contiguous states: Alaska and Hawaii, as well as to the unincorporated territories of Puerto Rico and the Virgin Islands
• Expedited shipping: This exclusive option for quick transport ensures pickup within 24-72 hours from the time of your booking, and is available at an additional cost 
• A diverse range of shipments: In addition to standard cars, you can also ship your oversized vehicles, supported by a network of over 150 drivers nationwide. Furthermore, you can arrange for your local moves, including the transportation of appliances and furniture 
• Flexible vehicle operability: They can transport your vehicles regardless of their running condition, at additional costs for inoperable vehicles 
• Insurance coverage: To safeguard the safety of your vehicles, the company includes insurance coverage within your shipping quote, as their selected carriers must meet insurance standards and qualify for multiple insurance policies

How Much Does It Cost to Ship with Ultimate Transport 123?

Ultimate Transport 123 provides an estimated service cost using the “free trial time rate” calculator on their website. The final price may vary based on factors such as vehicle size, weight, condition, distance, and transport type. Transporting inoperable vehicles incurs higher costs, and you might need to rent a car for exact delivery. Factors influencing overall pricing include distance and regional variations across the United States, covering the Northeast, Southeast, Southwest, West Central, Pacific, and Great Lakes, as well as international destinations.

Ultimate Transport 123 accepts various payment methods, including credit cards, debit cards, and electronic transfers. Payment details will be provided during the booking process Furthermore, if you pay an order in full with your credit card, a 4% processing fee will be applied.

We requested quotes for two enclosed shipments. The first, a 2020 Honda Accord Sedan in working condition, from Tsaile, Arizona, to St. Thomas, Virgin Islands, was estimated at $5,590, including a $300 deposit. The second, a 2022 Lexus GX from Alabama to Texas City, was estimated at $830, with a $300 deposit.

Discounts are available to military members, including the Army, Navy, Air Force, and Coast Guard. For more pricing information, please contact a company representative who can provide detailed inquiries and personalized assistance.

What Are the Advantages of Ultimate Transport 123?

• International shipping: In addition to their domestic transportation services, the company extends their services to include international shipping, facilitating the movement of goods across borders and continents
• Variety of transported vehicles: In addition to transporting a variety of vehicles, including oversized ones, the company also offers transportation services for local moves, as well as moving appliances and furniture 
• Expedited shipping: Their exclusive Expedite program ships your vehicle within three days, with pickup within 24-72 hours of order placement
• Affordable rates and discounts: The company offers you reasonably competitive prices, as well as discounts for military members
• Classic and custom-car transport: This service allows you to transport your limited edition, classic, or custom car via open or enclosed carriers
• Military relocation: If you are a member of the United States armed forces, you can utilize this transportation service to relocate your vehicle
• Flexible scheduling: You can submit your transport request on the company's website through simple and guided steps 
• No upfront payment: You will not be charged for the service until a carrier is dispatched for your order
• Safety measures: The company implements a safety program encompassing regular vehicle maintenance, driver training, and adherence to safety standards
• GPS and real-time tracking: GPS tracking, coupled with real-time monitoring, allows you to continuously track your vehicles on the move 
• 24-hour customer support: A customer service representative is available around the clock to answer all your inquiries via live chat, real-time SMS, updates, and email 
• Dedicated advisors: The company’s professional auto-shipping advisors will find you the best solutions for your transport, monitoring your shipment on the move

Reasons for Not Choosing Ultimate Transport 123

• Various extra costs: Additional charges apply for transporting inoperable vehicles and renting a car to deliver your goods to your exact location. Furthermore, if you choose to pay with your credit card, a 4% processing fee will be applied
• Estimated pick-up and delivery dates: All provided pick-up and delivery dates and times are only estimates, therefore no guaranteed timings are provided 

What Customers Think of Ultimate Transport 123 

Ultimate Transport 123 receives mixed reviews online. Some customers praised their reliable services, professionalism, and competitive pricing, while others raised concerns about their scheduling, communication, and unexpected fees. The company is not accredited by the Better Business Bureau (BBB) but has a B rating and a customer review score of 3.32 out of 5 there, with a moderate amount of complaints. On the other hand, they have a low review score of 1.6 out of 5 on Yelp.  

Positive feedback

Across the review forums, their customers have praised the company for their excellent communication and professionalism in dealing with their customers. Customers also reported prompt and timely service, along with their satisfaction with their competitive prices. 

Critical feedback

Though many customers spoke highly of Ultimate Transport 123’s quality of service and efficiency, concerns were mentioned about misleading and confusing contracts. Additional complaints included unexpected fees, difficulty reaching customer service, and the inadequate handling of issues by specific staff members. 

Ultimate Transport 123 addresses customer complaints on the BBB by citing contract terms and expressing regret for dissatisfaction. While some customers report satisfaction with the resolutions, others remain dissatisfied, particularly regarding refunds and communication issues. The company’s strict adherence to contract terms often leaves some complaints partially unresolved.

Customer Support 

Ultimate Transport 123 customer support is available 24/7 via live chat and real-time updates. You can also reach out to them by filling out a form on their website with your request. Additionally, you can contact them via email at [email protected] or by phone at 1-888-885-9123.

Conclusion

Ultimate Transport 123’s wide transportation options make them stand out in terms of reliability. They may be able to help you ship your standard or classic car, transport your oversized vehicles, or move your household items throughout the 50 states, as well as to and from Puerto Rico, the Virgin Islands, Canada, and Guam. You can transport your vehicle in either an open or enclosed trailer, whether it is operable or not.

On the other hand, some of their customers have complained about delays in delivery, challenges with the responsiveness of customer service, and instances of damage to transported vehicles or goods. Some were even dissatisfied with the lack of pricing transparency or the level of communication throughout the shipping process.

If you are still unsure whether Ultimate Transport 123 is the right choice for you, you can compare it with other top auto transport companies. You can also use our comparison tool to see the features and characteristics of different companies’ side by side. Additionally, you can read our blog to learn more about the industry as a whole.

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