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Ship a Car Direct vs Ultimate Transport 123

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Pros
  • Live chat option
  • Online quote calculator
  • Interstate and cross-country shipping
  • Hawaii transportation
Pros
  • Handles transportation for more than just cars
  • 24-hour customer service
  • Multiple shipping options provided
  • Free quote calculator
Cons
  • Lack of international shipping
  • Limited discounts
  • No Alaska transportation
  • Limited vehicle types
Cons
  • Hidden fees
  • No guaranteed pick-up and delivery dates
Summary

Ship a Car Direct, founded in 2008 and headquartered in Los Angeles, California, has redefined vehicle shipping with a focus on safety, efficiency, and customer satisfaction. Initially known as Honesty First Auto Transport, the company has grown to include offices in Texas, Florida, New York, New Jersey, and Colorado. Their comprehensive service offerings cover open and enclosed transport, door-to-door delivery, and express auto shipping, making them suitable for various needs, from relocations to classic car shipments. Unique features like a user-friendly mobile app for documenting vehicle conditions and a damage-free guarantee provide added assurance for customers. Customer feedback highlights their reliable communication, professionalism, and adherence to promised delivery times. Accredited by the Better Business Bureau with an A+ rating and authorized by the FMCSA and DOT, Ship a Car Direct's industry credentials underscore their commitment to quality and trustworthiness. Dive deeper into this review to explore the benefits, drawbacks, and user experiences that define Ship a Car Direct's reputation in the vehicle shipping industry.

Summary

Previously known as Auto Transport 123, Ultimate Transport 123 was founded in 2019 in Baldwin, New York. It is a prominent and well-established auto transport broker that connects individuals and businesses to a wide network of carrier companies for transportation within the United States, including Hawaii and Alaska, Puerto Rico, the Virgin Islands, Canada, and Guam. Their services for various types of vehicles, such as classic cars and oversized vehicles, include door-to-door and port-to-port transport, open and enclosed vehicle transport, shipping of oversized vehicles, long-distance vehicle purchases, and international transport. The company provides an exclusive Expedite program, GPS tracking, real-time monitoring, and around-the-clock customer support. Additionally, the company offers specialized household transportation services for local moves. Customers using Ultimate Transport 123’s services have praised their professionalism and reliability. However, some customers claimed that contracts were misleading and confusing, and unexpected additional costs incurred. Ultimate Transport 123 is a renowned auto transport broker authorized by the Department of Transportation with a USDOT number of 2247479 and FMCSA number of MC: 724477. They are not accredited by the Better Business Bureau (BBB), and customers appear to have voiced negative feedback regarding the company's services.

Quick Stats
  • Price Range : $0.5 to $2.0 per mile, depending on the distance
  • BBB Rating : A+
  • Extra Insurance Coverage : Available
  • Money-Back Guarantee : Available
  • Door-to-Door Option : Available
  • Discounts : Available
  • Customer Experience : Good
Quick Stats
  • Price Range : $1,000
  • BBB Rating : B
  • Extra Insurance Coverage : Unavailable
  • Money-Back Guarantee : Yes (Processing fees are non-refundable)
  • Door-to-Door Option : Yes
  • Discounts : Available to the military
  • Customer Experience : Fair
Selling Points
  • Damage-free guarantee
  • Refundable service fee
  • Express auto shipping
Selling Points
  • Transportation of classic cars and oversized vehicles
  • Exclusive Expedite program
  • GPS tracking and real-time monitoring
Shipping Service Options
  • Cross-Country
  • Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Overseas/Hawaii
  • Standby Mode
  • Terminal-to-Terminal
Shipping Service Options
  • Cross-Country
  • Door-to-Door
  • Expedited Shipping
  • International Shipping
  • Overseas/Hawaii
  • Standby Mode
  • Terminal-to-Terminal
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Mobile Application
  • Phone
  • Ticket
Customer Support
  • Email
  • FAQs
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile Application
  • Phone
  • Ticket
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Payment Options
  • Cash
  • Check
  • Major Credit Cards
Transportation Type Offered
  • Enclosed
  • Flatbed
  • Open
  • Rail
Transportation Type Offered
  • Enclosed
  • Flatbed
  • Open
  • Rail

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