Auto Transportation
Top Companies in 2024
American Auto Shipping vs Mercury Auto Transport
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- Live chat option
- Vehicle variety
- Specialized discounts
- Door-to-door shipping
- Ships to all 50 states
- A variety of shipping methods offered
- Transport many vehicle types, and large equipment
- No real-time tracking
- No real-time tracking
- No mobile app
- No international shipping
American Auto Shipping, founded in 1999 and headquartered in Las Vegas, Nevada, has established themselves as a reliable player in the auto transport industry. Specializing in the transportation of vehicles of all sizes, shapes, and conditions, they offer a wide range of services, including open and enclosed transport, door-to-door shipping, and specialized options for motorcycles and heavy equipment. Their nationwide coverage extends to Alaska and Hawaii, catering to private individuals and large corporations. What sets American Auto Shipping apart are their unique features like a price lock guarantee, military discounts, and the provision of free rental cars for delayed deliveries. They partner with reputable carriers such as Cruise Control Auto Transport, Matson, and Wrightway Auto Carriers, ensuring affordable rates and dependable service. The Department of Transportation (DOT) has given the business authorization, and they have an A+ rating from the Better Business Bureau. Customer feedback highlights their competitive pricing, efficient service, and commitment to customer satisfaction, though some have noted occasional communication issues and delays. Overall, American Auto Shipping's extensive experience, strong industry credentials, and customer-centric approach make them a compelling choice for vehicle transportation. Dive deeper to discover their services' full range and what customers say.
Mercury Auto Transport, founded in 2007, is a reputable auto transport company providing quality shipping services. They are located in Davie, Florida, and prioritize transparency, customer education, and stress-free transport experiences. They offer open and enclosed auto transport options and flatbed services for various types of vehicles. They conduct thorough background checks on carriers to ensure their licensing, insurance, and customer references. Carriers chosen by Mercury provide full bumper-to-bumper insurance, with coverage typically ranging from $100,000 to $1,000,000. To start the process, you can request a free quote online or by calling them. They are licensed and bonded by the DOT and FMCSA, and enjoy a great reputation in the industry, often appearing on top lists of auto transportation providers. They are BBB-accredited with an A rating, and present a mostly positive online experience in customer reviews.
- Price Range : Quote-based pricing
- BBB Rating : A+
- Extra Insurance Coverage : Available
- Money-Back Guarantee : Not Available
- Door-to-Door Option : Yes
- Discounts : Available
- Customer Experience : Good
- Price Range : $0.39- $2.00 per mile, depending on distance, directionality, shipment type, and vehicle specifications
- BBB Rating : A
- Extra Insurance Coverage : Available
- Money-Back Guarantee : Available
- Door-to-Door Option : Available
- Discounts : For military, senior citizens, and students
- Customer Experience : Excellent
- Free rental cars
- Free car wash upon arrival
- Price lock promise
- Railway transportation
- Guaranteed pricing
- Licensed carriers
- Guaranteed service agreement
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode
- Terminal-to-Terminal
- Cross-Country
- Door-to-Door
- Expedited Shipping
- International Shipping
- Overseas/Hawaii
- Standby Mode
- Terminal-to-Terminal
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- FAQs
- Help Guides
- Live Chat
- Mobile Application
- Phone
- Ticket
- Cash
- Check—Undisclosed
- Major Credit Cards
- Cash
- Check
- Major Credit Cards
- Enclosed
- Flatbed—Undisclosed
- Open
- Rail
- Enclosed
- Flatbed
- Open
- Rail
American Auto Shipping vs. Mercury Auto Transport
Your vehicle is not just a means of transportation—it's a significant investment. Ensuring its safety during transport should be a top priority. Choosing the right auto transportation company ensures your vehicle remains pristine from pickup to delivery.
American Auto Shipping and Mercury Auto Transport are two of the industry's top contenders. Both companies offer reliable services, but understanding their features, pricing, benefits, and drawbacks can help you make an informed decision. This comparison will delve into these aspects to provide a clear picture of each company's offerings.
Shipping options and services
American Auto Shipping and Mercury Auto Transport offer versatile shipping methods for different customer needs. They provide open transport for standard vehicles and enclosed transport for high-value or luxury vehicles, ensuring protection from weather and road debris. Both companies also offer door-to-door shipping, enhancing convenience by having vehicles picked up and delivered at specified locations.
American Auto Shipping goes a step further with railway transport, a cost-effective option for long-distance shipping via the vast rail network. They also offer specialized services for heavy equipment and military car shipping, providing discounts and flexible scheduling for active-duty personnel. Mercury Auto Transport, on the other hand, offers flatbed transport for oversized vehicles and standby transport for budget-conscious customers willing to wait longer for shipping. They also provide terminal-to-terminal shipping, which can save money but might be less convenient.
Plans and prices
Both companies provide flexible pricing based on distance, vehicle type, and shipping method. Free quotes are available online, allowing customers to estimate costs before committing. They offer discounts for military personnel, seniors, and students, making their services more accessible.
American Auto Shipping emphasizes a guaranteed pricing model, ensuring the quoted price remains unchanged and avoiding unexpected costs. They also offer a money-back guarantee if the service does not meet expectations. Conversely, Mercury Auto Transport charges a non-refundable deposit once a carrier is secured, with the remaining balance payable upon delivery. This approach ensures that customers only pay once a reliable carrier is assigned, which might result in slightly higher upfront costs. Additionally, Mercury offers expedited shipping for urgent deliveries and overseas shipping for Hawaii and Alaska, involving land and sea transport.
Advantages and disadvantages
American Auto Shipping and Mercury Auto Transport are known for their reliability and strong customer support. They offer a range of shipping options to accommodate different vehicle types and customer preferences. Their commitment to customer satisfaction is reflected in their robust support systems and educational resources, ensuring a smooth shipping process.
If your delivery is more than 14 days late, American Auto Shipping offers a free rental car and a live chat option for immediate assistance. Their price lock promise ensures that the quoted price remains unchanged, providing financial predictability. However, they lack real-time tracking and have limited international shipping options.
Mercury Auto Transport excels with a vast carrier network, detailed negotiation oversight, and support for various vehicles, including motorcycles and ATVs. They guarantee either pickup or delivery dates and offer a 100% risk-free money-back guarantee until a carrier is assigned. However, they do not provide real-time tracking or international shipping, and their role as brokers means their primary interaction during transit is with the carrier.
Final assessment
In conclusion, American Auto Shipping and Mercury Auto Transport offer robust auto transport solutions with unique strengths. American Auto Shipping stands out with their transparent pricing and additional insurance benefits, making them an excellent choice for those seeking a straightforward, worry-free experience.
On the other hand, Mercury Auto Transport is ideal for customers looking for highly personalized service and extensive carrier options, despite lacking real-time tracking. Your choice between these companies will depend on your specific needs and preferences, whether guaranteed pricing and insurance or extensive carrier options and customer support.
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