VIPRE Review: Protection Made Simple

At a Glance

VIPRE Security Group, part of Ziff Davis Inc., is a global leader in cybersecurity, privacy, and data protection. With over 15 years of experience, VIPRE leverages advanced machine learning, real-time behavior monitoring, and a vast threat intelligence cloud to protect businesses and consumers from evolving cyber threats. VIPRE owns several well-known brands, including StrongVPN, IPVanish, Inspired eLearning, Livedrive, and SugarSync, offering endpoint security, VPN services, and cloud storage solutions. Their services have been recognized with numerous industry awards, including the Global InfoSec Awards (2023) and the Best in Class Award (2022). Operating across 11 global locations, VIPRE continues to develop cutting-edge security solutions, ensuring users stay protected in an increasingly digital world.

Features & Services

Real-time protection: This feature continuously monitors your system, using process protection and host intrusion prevention systems (HIPS) to stop suspicious activities before they cause harm.

System scans: VIPRE offers full, quick, and custom scans to ensure comprehensive malware detection tailored to your security needs. Vipre's Quick Scan checks common threat areas swiftly, while a full scan provides deep protection without affecting boot time performance.

Firewall: VIPRE’s firewall protection prevents unauthorized network access by monitoring incoming and outgoing traffic. Operating in stealth mode, it integrates with host intrusion prevention to block threats and minimize data breaches without slowing down upload speeds.

Email protection: The system scans incoming emails for phishing attempts and malicious attachments, protecting login credentials and personal details. It works seamlessly with Microsoft Edge and VIPRE Endpoint Security Cloud to secure both personal and business communications.

Web protection: VIPRE’s Web Protection blocks access to malicious websites and phishing scams, shielding users from online threats. Paired with VIPRE’s Internet Shield VPN, it enhances privacy with unlimited browsing data while ensuring safe access to popular streaming services.

Quarantine: Threats detected by VIPRE are isolated in quarantine, preventing them from executing harmful actions. Users can review and remove flagged files, while login credential removal helps eliminate compromised data for added security.

USB device protection: VIPRE scans USB drives upon connection to prevent malware intrusion. This layer of intrusion detection stops external threats before they spread, keeping systems secure from USB-based cyberattacks.

Plans & Prices

Antivirus Plus: This plan provides essential protection for 1 Windows device at $14.99/year (discounted from $38.49/year). It includes real-time scanning for malware, spyware, and ransomware, ensuring that apps and files are safe to use. With cloud-enabled security and automatic updates, users get fast and efficient threat detection without system slowdowns.

Advanced Security: This plan offers enhanced defense for 1 Windows or Mac device at $19.99/year (discounted from $60.15/year). It includes everything in Antivirus Plus, along with advanced security tools. It features a firewall to prevent unauthorized network connections, phishing, spam protection for emails, and advanced behavioral analysis to detect emerging threats. Additionally, third-party patching ensures software applications stay updated and secure (Windows only). This plan is best suited for users who need added layers of security and email protection.

Ultimate Security Bundle: Designed for those seeking full-spectrum protection, this plan covers 5 Windows or Mac devices for $39.99/year (discounted from $153.99/year). It includes all features from Advanced Security while adding unlimited VPN access for secure browsing, a dark web scanner to detect potential identity theft, and a webcam and microphone blocker to prevent unauthorized surveillance, available exclusively on Windows. Additional privacy tools such as a browsing track cleaner and sensitive document auditing further enhance security, with these features specifically designed for Windows users.

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Business Security Solutions by VIPRE

Encrypt.team – Secure Remote Access: VIPRE Encrypt.team ensures secure, encrypted connections for remote employees, protecting business networks from cyber threats. It supports iOS, Mac OS, Android, Windows, and Amazon Fire OS, enabling safe access from any device. With 70+ encrypted access points worldwide, businesses can provide fast and secure connectivity for remote workers while locking down internal services using Private Endpoints.

Endpoint Security – Protecting Business Devices: VIPRE’s Endpoint Security protects businesses from ransomware, malware, and evolving threats with real-time AI monitoring. It offers easy installation, automated security updates, and ransomware rollback to keep business devices secure. Mobile EDR allows IT teams to monitor and respond to threats from any device, ensuring round-the-clock protection.

Threat Intelligence – Proactive Cyber Defense: VIPRE’s ThreatAnalyzer and ThreatIQ provide real-time insights and AI-driven threat detection, helping businesses stay ahead of cyberattacks. These tools analyze network activity and malware behavior, allowing for faster response and reduced security risks.

Advantages

Behavioral analysis

Behavioral analysis is a proactive security measure that monitors the behavior of applications and processes in real time. Instead of relying solely on known malware signatures, this approach identifies suspicious activities by analyzing patterns and behaviors indicative of potential threats. This enables the detection and prevention of emerging or previously unknown malware, enhancing overall system security.

Privacy Shield

VIPRE’s Privacy Shield is designed to safeguard users’ personal information from unauthorized access. It scans the system for sensitive data, such as social security numbers or financial information, and provides options to securely delete or encrypt these files. This feature ensures that personal data remains confidential and protected against potential breaches or identity theft.

Unlimited VPN access

With unlimited VPN access, VIPRE offers users the ability to encrypt their internet traffic, ensuring privacy and security while online. This feature masks the user’s IP address, making it difficult for third parties to track online activities or access personal information. Additionally, it allows users to access geo-restricted content by connecting to servers in different locations.

Dark web scanner

The Dark Web Scanner continuously monitors the dark web for any traces of the user’s personal information, such as email addresses or passwords. If any data is found, users are promptly alerted, allowing them to take necessary actions like changing passwords or monitoring financial accounts. This proactive approach helps in early detection of potential identity theft or fraud.

30-day money-back guarantee

VIPRE offers a 30-day money-back guarantee, providing users with a risk-free opportunity to evaluate the software’s features and performance. If, within this period, a user feels that the product does not meet their expectations, they can request a full refund, ensuring customer satisfaction and confidence in their purchase.

Browsing track cleaner

The Browsing Track Cleaner is a privacy-focused feature that removes traces of the user’s online activities. It clears browsing history, cookies, cache, and other temporary files that could be used to track behavior or compromise privacy. Regular use of this tool helps maintain confidentiality and optimizes browser performance.

Disadvantages

High system resource usage

Users have reported that VIPRE’s scanning processes consume significant CPU resources, leading to system slowdowns and making the use of other applications challenging during scans. 

Subpar phishing protection

In tests assessing phishing protection, VIPRE missed nearly two-thirds of phishing attempts, resulting in a near-bottom phishing protection score. 

Potential security vulnerabilities

Some users have expressed concerns that VIPRE can be easily disabled, potentially allowing ransomware or other malware to bypass the system’s defenses. 

Customer Experience

VIPRE Antivirus receives mostly positive reviews, with Trustpilot rating it 4.3 out of 5 and G2 giving it 4.4 out of 5. Many users appreciate its malware detection capabilities and ease of use, while others have expressed concerns regarding customer support responsiveness and account management issues.

Positive reviews

Many customers praise VIPRE for their effective malware protection and light system impact. Users highlight the system's ability to detect and remove threats that other antivirus programs might miss. One long-time user mentioned that VIPRE helped them identify and block harmful websites that other security solutions failed to detect, allowing them to feel safer online. Another user emphasized how VIPRE’s background operation ensures smooth system performance without slowing down their device, making it a reliable choice for everyday security.

Critical reviews

Customer support and account management issues appear to be common complaints. Some users report long wait times for support, with one user stating that they had been on hold for over an hour multiple times before their call disconnected. Another customer expressed frustration over billing and account login problems, noting that they struggled to recover their password and were unable to get timely assistance. Some users also mentioned difficulties with uninstalling the software completely, leading to persistent update prompts even after removal.

How Can I Reach Out to Vipre

VIPRE offers multiple ways for customers, businesses, and media representatives to get in touch. Before reaching out, users can check VIPRE’s online knowledge base for quick answers to common questions. If further assistance is needed, VIPRE’s support team is available through various contact methods. Customers seeking direct support can call VIPRE’s regional helplines.

For sales inquiries, VIPRE provides dedicated email contacts for each region, with customers able to reach out at sales@vipre.com. Additionally, VIPRE stays actively engaged on social media, sharing updates, promotions, and cybersecurity tips. Users can follow them on YouTube, Twitter, and LinkedIn to stay informed.

Conclusion

VIPRE Security Group delivers a well-rounded cybersecurity solution, combining real-time protection, advanced threat detection, and privacy tools for both individuals and businesses. With over 15 years of experience, VIPRE has built a reputation for strong malware protection, secure remote access, and business-grade security solutions like endpoint protection and threat intelligence. Despite their reliable security features, some users have reported high resource usage and inconsistent phishing protection, along with customer support challenges. For those looking for a security solution with essential protection and business-grade tools, VIPRE offers competitive pricing, flexible plans, and multi-layered security features to help users stay protected.

If you’re still exploring the best cybersecurity options, check out our list of top antivirus providers to compare industry leaders. Use our comparison tool to find the best fit for your security needs, from pricing to features. For more insights on online safety, trends, and expert recommendations, visit our blog for the latest in cybersecurity.